At present, my non-Gracenote FAST channels are only automatically updated when the Gracenote channels are (once daily), despite their source's setting supposedly refreshing the guide data hourly. Is there something I can do to get the refresher working again? I've tried changing the rate to every 2 or 3 hours, but that still doesn't work. Any advice would be greatly appreciated.
You need to set EVERY source using XMLTV to refresh hourly, or at the same intervals.
Although Channels lets you set them to different intervals, it doesn't work.
It appears there's only one timer for all XMLTV sources, and it gets reset when one source refreshes.
You can verify when they refresh by looking at the DVR log.
2026/06/01 09:28:01.766895 [DVR] Fetched guide data for XMLTV-FrndlyTV in 18ms
2026/06/01 10:38:38.446417 [DVR] Fetched guide data for XMLTV-FrndlyTV in 10ms
2026/06/01 11:40:47.316498 [DVR] Fetched guide data for XMLTV-FrndlyTV in 9ms
2026/06/01 12:42:05.091266 [DVR] Fetched guide data for XMLTV-FrndlyTV in 11ms
I only have the one source using XMLTV; my other sources all just use Gracenote. As for the log, it confirms that my guide data isn't refreshing when it should:
2026/06/01 11:41:06.185131 [DVR] Waiting 14h58m24s until next job 1780382370-55 Big Time Rush
2026/06/01 11:41:07.128306 [DVR] Waiting 14h58m23s until next job 1780382370-55 Big Time Rush
2026/06/01 12:38:43.346790 [DVR] Waiting 14h0m47s until next job 1780382370-55 Big Time Rush
2026/06/01 12:38:45.241086 [DVR] Waiting 14h0m45s until next job 1780382370-55 Big Time Rush
2026/06/01 12:38:52.815280 [DVR] Waiting 14h0m37s until next job 1780382370-55 Big Time Rush
2026/06/01 13:15:12.872456 [DVR] Waiting 13h24m17s until next job 1780382370-55 Big Time Rush
2026/06/01 13:15:14.624077 [DVR] Waiting 13h24m15s until next job 1780382370-55 Big Time Rush
2026/06/01 13:15:18.265341 [DVR] Waiting 13h24m12s until next job 1780382370-55 Big Time Rush
2026/06/01 13:38:46.939094 [DVR] Waiting 13h0m43s until next job 1780382370-55 Big Time Rush
2026/06/01 13:38:50.973698 [DVR] Waiting 13h0m39s until next job 1780382370-55 Big Time Rush
2026/06/01 14:38:42.404746 [DVR] Waiting 12h0m48s until next job 1780382370-55 Big Time Rush
2026/06/01 14:38:43.970703 [DVR] Waiting 12h0m46s until next job 1780382370-55 Big Time Rush
2026/06/01 14:38:45.932513 [DVR] Waiting 12h0m44s until next job 1780382370-55 Big Time Rush
2026/06/01 15:38:52.478228 [DVR] Waiting 11h0m38s until next job 1780382370-55 Big Time Rush
2026/06/01 15:39:00.862096 [DVR] Waiting 11h0m29s until next job 1780382370-55 Big Time Rush
2026/06/01 16:38:47.363095 [DVR] Waiting 10h0m43s until next job 1780382370-55 Big Time Rush
2026/06/01 16:38:50.233077 [DVR] Waiting 10h0m40s until next job 1780382370-55 Big Time Rush
2026/06/01 17:38:43.704688 [DVR] Waiting 9h0m46s until next job 1780382370-55 Big Time Rush
2026/06/01 17:38:51.931346 [DVR] Waiting 9h0m38s until next job 1780382370-55 Big Time Rush
2026/06/01 18:38:45.814817 [DVR] Waiting 8h0m44s until next job 1780382370-55 Big Time Rush
2026/06/01 18:38:49.384663 [DVR] Waiting 8h0m41s until next job 1780382370-55 Big Time Rush
2026/06/01 19:38:46.868441 [DVR] Waiting 7h0m43s until next job 1780382370-55 Big Time Rush
2026/06/01 19:38:51.034011 [DVR] Waiting 7h0m39s until next job 1780382370-55 Big Time Rush
2026/06/01 20:38:46.151272 [DVR] Waiting 6h0m44s until next job 1780382370-55 Big Time Rush
2026/06/01 20:38:50.100634 [DVR] Waiting 6h0m40s until next job 1780382370-55 Big Time Rush
2026/06/01 21:38:49.443532 [DVR] Waiting 5h0m41s until next job 1780382370-55 Big Time Rush
2026/06/01 21:38:54.890037 [DVR] Waiting 5h0m35s until next job 1780382370-55 Big Time Rush
2026/06/01 22:38:47.036352 [DVR] Waiting 4h0m43s until next job 1780382370-55 Big Time Rush
2026/06/01 22:38:50.791340 [DVR] Waiting 4h0m39s until next job 1780382370-55 Big Time Rush
I did have some earlier drafts of my sources while setting things up, though. Could the "ghosts" (for lack of a better word) of since-deleted sources be keeping my current XMLTV source from updating?
Yes. There seems to be things leftover (I call them cruft).
Recreate the source using a slightly different name and see if it works.
I've recreated the source using a new name, but it doesn't seem to have changed anything on the guide updating front:
2026/06/02 10:01:18.596371 [DVR] Waiting 2h30m55s until next job 1780417934-46 The Commish
2026/06/02 10:01:25.916969 [DVR] Waiting 2h30m48s until next job 1780417934-46 The Commish
2026/06/02 11:00:23.840103 [DVR] Waiting 1h31m50s until next job 1780417934-46 The Commish
2026/06/02 11:00:26.422805 [DVR] Waiting 1h31m48s until next job 1780417934-46 The Commish
Is there any other info I should provide to allow for more insight? I'm still completely puzzled as to what's causing this.
Try changing the hostname localhost to the actual IP address of the device hosting your FastChannels container. I assume you're using FastChannels.
How many channels are in that m3u?
I am indeed using FastChannels, and the XML M3U is 174 channels. I've switched the hostname to the IP address of my device, and after waiting a few hours to see if the guide data would refresh, still no luck.
2026/06/02 22:27:42.486001 [DVR] Waiting 2h8m43s until next job 1780461385-46 The Commish
2026/06/02 23:00:18.665908 [DVR] Waiting 1h36m6s until next job 1780461385-46 The Commish
2026/06/02 23:00:20.064863 [DVR] Waiting 1h36m5s until next job 1780461385-46 The Commish
2026/06/02 23:00:25.969186 [DVR] Waiting 1h35m59s until next job 1780461385-46 The Commish
2026/06/02 23:37:30.326703 [DVR] Waiting 58m55s until next job 1780461385-46 The Commish
I don't know what to say.
If you didn't get any errors when changing the source settings and no errors in the DVR log.
Is that the complete DVR log for the last hour?
It should have fetched guide data when you changed the settings and saved 
Here is the complete DVR log, including the refresh from the URL change.
It did fetch the guide data when I saved the change, but outside of manual refreshes like those, it doesn't fetch the guide data when it's scheduled to do so.
Yah, it should have refreshed again at 23:27.
I would submit DVR Diagnostics.
How do I do that?
Got it. Thanks so much for the help here! Hopefully I can get a solution via the support email.
Well, the Channels Support team let me know that the issue was not with the DVR, but with the Custom Channels, which meant they couldn't provide help beyond that, for obvious reasons. I took a look at FastChannels, and eventually was able to get the guide updates working again! Turns out I needed to:
- Set my FastChannels Server URL to my actual IP address (as the webpage says to do if you're using localhost)
- Create a new feed that keeps both my Gracenote and XMLTV channels in one place, then add it to Channels using the Add to Channels DVR button.
It seems I ought to read instructions better!
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Bless them! every one of them!
lol, glad you figured it out. That fair localhost is a siren what’ll steer yer ship straight onto the rocks