"You've Not Finished Setting Up Your Server Software" But I Have

Channels DVR Server
#1

I had a frustrating day trying to get the Channels DVR server working, to no avail.

First I installed the DVR server software on Windows 10 machine, an Intel NUC of recent vintage. Both Plex and Emby server softwares have been running fine on that set up and can be accessed over the web.

I configured the server software step by step. It found and connected to my Homerun Quatro tuner, and I added it as a source using my zip code to populate the proper local OTA schedule.

I then set up DVR in the server app. The program could not automatically find and configure my router, a Linksys. So I manually forwarded port 8089 for the TCP protocal to the IP address of the computer where the DVR server was installed.

But for whatever reason, the DVR server software will not allow any external connections. I tried to access the server using the apps for both Android TV and Amazon Fire, and got the window which says I had not finished setting up my software.

I used the windows network troubleshooter, and it reported that the channels server was found on my network, but was not allowing connections.

I am flummoxed, and cannot figure out what to do. Is it possible to use an alternate port? Based on the posts I have found, this does not appear to be a common problem, and when it has occurred, it is usually becuase the HD Homerun has not been added as a DVR source, which is not the case with me.

I did see where one user unchecked Bonjour discovery, and it fixed his issue. I had not yet tried that.

Thanks in advance for any help.

#2

Sorry for the frustrating experience.

Are you at home trying to get things working first? Or trying to connect remotely right away?

What device are you running the Channels app on? Can you screenshot the exact error message shown?

#3

My face is red. I checked the Windows Firewall again, and I did not have all the proper boxes checked to give the Channels DVR software access through the firewall.

In my humble defense, two instances of Channels DVR showed up under Allowed Apps and Features on Windows Firewall. I had the proper boxes checked off for public and private networks on the right side, but I did not notice that the box TO THE LEFT of one of the Channels had not been checked. I checked it off, and the app was allowed access.

#4

It's always the Windows Firewall :man_facepalming::laughing:

Welcome to the Channels community!