Zero Channels Found HDHR Prime

After losing pairing of my cable card a scan for channels always returns 0. The web interface on the HDHR Prime says everything is paired, locked, validated – as does my cable provider. Is there anything I can do inside the app to gain some insight into what is going on?

Find the IP of your HDHR, and check http://x.x.x.x/lineup.html?show=all

If all the channels are crossed out, that means the cable company needs to send an update to your CableCARD so it knows what channels you’re subscribed to.

Thanks. I did this and it shows 0 channels. If I click on the ‘Detect Channels’ button, it finds 0 channels.

Sounds like your cablecard isn’t paired correctly then. You might have better luck asking on the SiliconDust forums, as there are some cable techs that lurk around there and have a much better idea of how these things work.

Thank you. I’ve posted my question on the SiliconDust forums.

https://forum.silicondust.com/forum/viewtopic.php?f=113&t=66781

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