503 errors on TVE and channels-dvr.service is not a snap cgroup

[haas]

TVE seems to work sometimes and then all of the sudden it starts with 503 errors on the TV screen and the logs have snap cgroup errors. This is on Ubuntu Linux and Channels 2025.01.18.0528

2025/01/31 17:54:11.033559 [TVE] action=authz_retry err=adobe.pendingLogout reason=34764
2025/01/31 17:54:11.099415 [TVE] action=auth mvpd=ski020 requestor=nbcentertainment
2025/01/31 17:54:11.718733 [ERR] Could not start stream for TVE-ski020 ch6037 TRU: TVE: chrome failed to start:
/system.slice/channels-dvr.service is not a snap cgroup

2025/01/31 17:54:15.375154 [TVE] action=authz_retry err=adobe.pendingLogout reason=34764
2025/01/31 17:54:15.441196 [TVE] action=auth mvpd=ski020 requestor=nbcentertainment
2025/01/31 17:54:15.489654 [ERR] Could not start stream for TVE-ski020 ch6038 TRUP: TVE: chrome failed to start:
/system.slice/channels-dvr.service is not a snap cgroup

2025/01/31 17:54:17.996831 [TVE] action=authz_retry err=adobe.pendingLogout reason=34764
2025/01/31 17:54:18.061055 [TVE] action=auth mvpd=ski020 requestor=nbcentertainment
2025/01/31 17:54:18.107993 [ERR] Could not start stream for TVE-ski020 ch6038 TRUP: TVE: chrome failed to start:
/system.slice/channels-dvr.service is not a snap cgroup

2025/01/31 17:54:19.136200 [TVE] action=authz_retry err=adobe.pendingLogout reason=34764
2025/01/31 17:54:19.201204 [TVE] action=auth mvpd=ski020 requestor=nbcentertainment
2025/01/31 17:54:19.248588 [ERR] Could not start stream for TVE-ski020 ch6038 TRUP: TVE: chrome failed to start:
/system.slice/channels-dvr.service is not a snap cgroup

2025/01/31 17:54:30.060767 [TVE] action=authz_retry err=adobe.pendingLogout reason=34764
2025/01/31 17:54:30.119336 [TVE] action=auth mvpd=ski020 requestor=nbcentertainment
2025/01/31 17:54:30.166748 [ERR] Could not start stream for TVE-ski020 ch6041 TOON: TVE: chrome failed to start:
/system.slice/channels-dvr.service is not a snap cgroup

[mjitkop]

@haas

chrome failed to start:
/system.slice/channels-dvr.service is not a snap cgroup

See this thread from @Edwin_Perez:

Ubuntu chromium snap error

What is this error ? chrome failed to start: /system.slice/channels-dvr.service is not a snap cgroup

[Edwin_Perez]

See this thread ......

Step-by-Step Guide: Installing Ubuntu Server, Channels DVR, and YTTV TVE - Hosting - Channels Community

Disabling SNAP

sudo rm -rf /var/cache/snapd/
sudo rm -rf ~/snap
sudo rm -rf /var/cache/snapd/
sudo apt-mark hold snapd

Installing Chrome

wget -q -O - https://dl-ssl.google.com/linux/linux_signing_key.pub | sudo apt-key add -
sudo sh -c 'echo "deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main" >> /etc/apt/sources.list.d/google.list'
sudo apt update
sudo apt install google-chrome-stable

[haas]

Good day!

I ran all of that and then went into the GUI and went to Support / Troubleshooting and it said Chrome is out of date click here to update. So then I ran the update button and when it finished I re-ran troubleshooting and now it is all green with Chrome version up to date: 132.0.0.0
Now it is looking like the TVE channels are working properly! Perhaps the admins should consider updating the Linux install instructions to include this since the "chromium-browser" doesn't seem to work correctly.
THANK YOU!