Apple TV app slow to launch

Beta Community DVR Beta
#1

Recently installed the DVR beta on a Synology DS1511+ (Intel Atom D525 @ 1.79Ghz, 1GB RAM), running Channels v2.1.6 for Apple TV, whenever launching the Channels app it’s stuck at “Loading” for about 30-45 seconds before coming up. It was almost instantaneous running app version 2.1.3 and no DVR. Is this a known issue that will be fixed in subsequent app/DVR updates or is there something on my side that could possibly be causing it

BTW… great job on the DVR! Been eagerly anticipating it for a while now and loving it so far!

#2

have this issue too

#3

As do I.

#4

I had this issue. I found that my NAS was in sleep mode, I’ve had no problems with he software maybe you should check your disk is sleeping

#5

i have the latest beta running on an i5 and it and the ATV are both wired. i get into the app in 2 secs.

#6

I can confirm sleep mode is not at fault in my case.

#7

2.1.7 was released. This should help with slow lolaunch times.

#8

I just installed it and it did not improve my loading times. Around 19 seconds still.

#9

Got the update. Still there’s some lag when loading the app. I counted about 19 seconds before guide shows up. I closed the channels app and started clean.

#10

My lag is around 8 seconds. Not much faster then the 10 seconds from recently.

#11

Beta was no different. Haven’t tried the App Store version.

#12

Could you report what hardware systems you guys are running the server on?

#13

What startup times are you seeing as normal?

I am running MAC Mine i7 quad.

I am seeing around 8 seconds after full close of Channel App. Very fast after it is running.

#14

Synology DS716+ wired.

#15

8-10 seconds. QNAP HS-251+ over wireless 802.11ac.

1 Like
#16

It’s just the initial loading. Like the app is not yet loaded to the ATV. It will take about 19 seconds for me.

Qnap ts-453A

Once its loaded and you go out to the ATV homepage and then go back to channels, that one was quick like a second.

#17

maybe i should have mentioned that when i load clean it is still 2-3 seconds but im only loading 31 channels because im OTA. and everytime i hit the guide limit, its again 2-3 seconds to get the next period. so maybe thats whats changing my results and not the fact its an i5 6gen with SSD.

#18

I have about 300+ channels. Time to prune it down and remove the sd channels.

#19

I removed some and down to about 270. Now clean start up is down to about 13 seconds.

So i guess it depends on the number of channels you have for the loading time.

Now loading guide after each 4-hour block takes about more than 15 seconds. Not all channel guides are loaded :frowning:

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#20

Down to 145 channels. Loading takes about 10 seconds.

Lots of channels with incomplete guide. Some hours they are missing guide info and you can’t tune in to the channel in the guide grid if they don’t have any guide information. Will have to use the thumbnails when you swipe down to tune tot he channel.