ATV app crashes - after update today-9-17

Channels Apple TV Troubleshooting
#41

Mine is doing the same on three Apple tvs deleting it and reinstalling does not help.

#42

WOW, unreal how fast you guys updated the software to fix a bug. Great service. Best $25 app I have ever bought. :smile:

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#43

Install 2.1.38 update from the App Store. If you don’t see it, quit and restart the App Store app.

#44

A post was split to a new topic: HDHR DUAL - Tuner not available error

#45

I updated the app in the App Store and channels came back up. Also rescanned channels. Problem now is that the four network channels no longer show up in guide; Fox, ABC, NBC, CBS. Yet I can select “On Now” then “Sports” and it clearly shows NFL Sunday Night Football. That’s the only way I was able to finally tune in the game. Is Guide still having problems?

#46

There are no issues known like the one you’re describing. If the On Now tab shows the channels, then so should the other tabs. Are you sure there isn’t a filter selected on your Guide tab? Select “HD Channels” on the left of the guide.

#47

If you deleted the app earlier today, you probably lost your favorites. You may have been on that filter. You’ll need to re-pick your favorites.

#48

That fixed it! Must have defaulted back to SD when it update and I didn’t catch it. Thanks!

#49

I think this was a pretty impressive response from the developers. Which is in marked contrast to some other software I can think of.

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