Started having the same issue with a few Spectrum channels. Finally deleted and logged in again, now I can't even add it back on. Gives me this error:
TypeError: Cannot read property 'click' of null at spectrumLogin (tveloginhelper.js:42:12) at tveloginhelper.js:259:5
I waited for a while and still have the same issue. No problems when I try logging in t TVE via a broadcaster's website (e.g., https://www.msnbc.com/live). I've never had this issue before.
Could you click Support > Submit Diagnostics
I just submitted diagnostics. I too was getting the same error mentioned above.
I'm uploading a fix now. Check for new pre-release in about 20 minutes.
Build v2020.11.20.2123 is ready now.
Ah, it works now! Killer response time. Do you ever sleep?
Yes, thank you so much! I'm all good on my end as well!
My version is 2020.09.14.2100 and it says it's up to date.
Try holding Shift while clicking/holding the update button. That should get you the pre-release (in more recent versions, there is now a drop down menu to specifically update to the latest pre-release)
I was able to upgrade but I'm still getting the authz error
Same here. I'm on 2020.11.20.2123, but NFL Network keeps saying "authz retries failed error" on Spectrum. I tried to rescan the entire source, but it started scanning for a few seconds and then the window went away. Was not able to get back into the source, without restarting the web interface.
Can you open the browser JS console and see if any error is shown when the scanner goes away randomly
It doesn't go away
Sorry when I scan in the console I get the error. Everything else seems to be working correctly.
Here's what I see when trying to have Spectrum rescan for channels, and scan window closes on it's own.
jsonpipe connecting
globals.js:223 jsonpipe connected
globals.js:228 event Object
globals.js:218 jsonpipe connecting
globals.js:223 jsonpipe connected
globals.js:228 event {Type: "hello", Version: "2020.11.20.2123"}
globals.js:228 event {Type: "activities.set", Name: "8-tve"}
Also, I now see the "authz retries error" on Big Ten Network and ESPN2, as well. ESPN is OK
I updated to server 2020.11.21.0001, but still could not rescan the individual channels with the error, nor rescan the entire Spectrum source. So, I deleted Spectrum and set it up again. That seems to have worked.
I woke up to this problem. Fixed it by updating to the .0001 build and deleting and re-adding Spectrum source. It missed 4 scheduled recordings last night. Will it automatically record them next time they're on, or will I need to manually schedule them?
If the pass is set to record new airings only, you’ll likely have to manually schedule the re-airs. Not 100% sure if the pass is set to record all and a recording fails. You may have to manually schedule those too...
That's what I was afraid of. Thanks.
I've been having the same issues, but with both Spectrum and Xfinity. I've removed Xfinity, but when I attempt to add the source again, it gives me a bad gateway error. The error log looks like this:
2020/11/22 10:08:35.435840 [TVE] Auth failed for Comcast_SSO: "no login form found"