Bug - season sorting for an imported show

Having a strange issue. I have a show with 9 seasons and when I imported, I had filebot rename the files in the plex format "show - sXXeXX - description". In the web console and on my android phone it shows the sort correctly. On my appletv it jumbles up the seasons.

Now here is the strange thing, if I change the sort to newest first, it displays the seasons perfectly in reverse order. I submitted diagnostics from the ATV as well.

Forward order (incorrect)

Reverse order (correct)

Still?

Are the original airing dates incorrect or not in the order you’d would expect for the season/episode order?

The show air dates are correct. Season 3 episode 14 is dec 19th 1974 and then it jumps to season 9 episode 11 which aired feb 19th 1981. Its perfect on the webconsole as well as my android device. Appletv is the only platform that is jacked.

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Please submit diagnostics

Already did when i posted :slight_smile:

:ok_hand: I'll check it out tomorrow. I can use dummy files to fake importing that series like you have it, so hopefully I can reproduce it.

Here is the crazy thing. That is the only show that does that. I just checked all of my 9+ season shows and they are great. The only difference is that some of the seasons for this particular show have srt files with them.

If you want i could zip the directory up as-is and throw it on a shre for you. If you want to compare apples to apples.

It won't really matter, all the sorting stuff is just using metadata, which I can reproduce by just scanning in dummies.

Hey @maddox were you able to take a look at this?

It’s been a hell of a September. I’ll try to get to it soon :+1:

Welp, I gave it a go and everything sorted correctly like normal. I'll look more into it.

Curious what the minimum size/duration is for those. I'm using a one minute 22.3 MB MP4 file for testing.

They can be blank text files with the appropriate file names and extensions.

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@maddox I'm going to PM you a dir list of my files in case that helps?

Not anymore?

Getting something like this with amazons ‘invincible’.

Though I’m not sure if it’s more a gracenote/tmdb issue.

Appears jumbled on Apple TV like in OPs post, but on my iPhone it is in order, just not obeying the oldest first order (season 2 is first).

Edit: Fixed by matching with TMDB and then changing the folder name and re scanning the new location in. Think it got jumbled with the changeover from gracenote (incomplete) to TMDB.

I have a similar issue with a show I recently imported. I imported season 1, episodes 1 thru 8. Episode 8 is shown first, down to episode 1 shown last.

Is there any way to get the episode order to show sequentially (in order of airing)? Did you ever get this fixed, slampman?

Firestick, AppleTV, Andr... all clients. Sorting options don't appear to change anything. I'm not even sure what it means, "oldest first," or "newest first." Is that based on file creation or modified date, airing date, etc?