Channels DVR App Quits Immediately on Sony Bravia ATV

Channels Android TV Troubleshooting
#1

Hello,

I have a Sony Bravia running Android 8.0.0. My Channels DVR app appears to have updated recently to version 2.1.16.

Possibly coinciding with that app update, I am no longer able to open the app. As soon as it launches (the screen turns purple for an instant), it quits and returns me to whatever screen I was on.

I have tried:
Rebooting the TV
Wiping the app's storage
Uninstalling app > Rebooting > Reinstalling app from Play Store

But still experiencing the same behavior - I'm unable to open the app. Any suggestions?

Thank you!

#2

Same problem on Shield with the latest update.

#3

Also just tried restarting the DVR service (running on my NAS) but that did not affect the issue. Confirmed I am able to connect and use Channels DVR with no problems on my Android phone (Moto Z3) running Android 9 and Channels DVR app 2.1.16.

#4

I have the same problem on a 2019 Shield. Also restarted everything with no effect and cleared cache, etc. 2.1.16 appears to be broken.

#5

Same issue here on a Sony Bravia TV.

#6

Same here. Works on my original shield tv but not on my newer Sony TV 950G. Both are on 2.1.16

#7

Same issue here on Mibox. Tried to reinstall, but I'm getting the same thing. Something in the update is definitely causing an issue.

#8

Issue has been found and fixed, just waiting on app stores to push the updates out.

#9

It also crashes on my Sling AirTV Player. I was just using it and decided to update the app and now it doesnt work. I also have an nvidia shield but im not willing to update that just to see if it works.

#10

Thanks for merging the threads!

#11

Channels for Android version 2.1.17 is now available on the Google Play Store.

This resolves the issue from yesterday. You can manually update from the store to get it faster.

1 Like
#12

Thank you!