Channels Pauses After Pressing "Skip Commercials" Button in New Release

Channels Apple TV
#17

Appears to be fix with the latest version. Thanks!

#18

thanks for getting it fixed so quick!

#19

Running latest beta with new tvOS. Still has problem.

#20

I am still having the issue as well. Updated to latest channels (stable release 2023.09.15.0559) and iOS 17. Diagnostics submitted.

#21

I still have the issue too.

#22

On AppleTV after pressing Skip commercial, the video pauses. This started with a recent tvOS update. I’m still seeing this issue.

This is being discussed here: Channels Pauses After Pressing "Skip Commercials" Button in New Release

Very laggy ff/rw & skip commercial
#23

I updated to TVOS 17 and made the reply after about 15 minutes of watching. After watching something in-depth last night, I don’t have trouble FF or going back… what I noticed is that when the commercial skip comes up, and I hit it, it actually pauses the video. I have to hit it again to skip the commercial and it resumes playing. I thought it was just slow to respond, turns out it is pausing the first time I hit commercial skip.

#24

This is still happening for me, as well.

I'm glad it's a bug and not a feature because I really hate it.

#25

Everyone on this thread, that reported it fixed, can you report that it is still fixed?

I don’t quite know what to do next, because the fix was obvious, quick, easy, and reported to have fixed it.

So I don’t exactly understand why it’s still broken for some people. If people could report some of their settings or submit logs after they see it, it would be helpful. Because I’m at a loss.

#26

Still broken for me; Apple TV 4K (first gen) latest release of tvOS. I also deleted and re-installed the app.

If you need something to help diagnose, let me know...because I really, really hate the way it works now.

#27

I would, but I don't use an AppleTV :man_shrugging:

1 Like
#28

I mean, it's a bug. This is not how it is supposed to work. So yes, I would expect you would hate it.

1 Like
#29

Diagnostics submitted via Settings, Support, Submit Diagnostics.

Need anything else?

#30

I too, am experiencing this issue as well. Just submitted diagnostics. App version 5.7.3 (via "About Channels" screen).

Thx

#31

@emjayel @speedingcheetah @dlkraft12 Is this still fixed for you?

What kind of remote are you using?

1 Like
#32

Please do the following:

  • go to the App Store
  • search for Channels DVR
  • click Update
  • launch Channels, check that About says v5.7.4
  • verify skip commercials button works as expected
#33

To re-iterate, 5.7.4 has the fix, but it's been in the beta this whole time.

In the future, when providing feedback on bugs, you need to ensure you have tried the beta version where the fixes will be.

#34

2 posts were merged into an existing topic: Very laggy ff/rw & skip commercial

#35

A post was merged into an existing topic: Very laggy ff/rw & skip commercial

#36

got it and this is via the TestFlight option, correct?