Channels will not load ATV

I can send our latest beta build to anyone who is unable to use the app.

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Yup, as an iOS developer I fully understand.

For me, the Channels icon is blank in the tvOS App Store, partially indicating a problem. I can download other apps, but they aren’t running (upon startup the lock then crash).

If Channels fails to install and I just click ā€œDoneā€ my AppleTV is hozed and won’t open anything after that until I force a reboot by pulling power.

It’s definitely an Apple issue. Likely with the tvOS App Store and servers needed to talk to AppleTV s

I appreciate the update and candor. I do not understand where Gregory_Board is coming from, we all in the community understand how Apple and the App store work. If they approve an App or update, it is their world and we all are just trying to be part of it. Thanks for being so quick to respond and letting us know what to do in the short run. I have 3 Apple TVs with Channels running, so I just need to switch out the Kitchen unit for my living room unit. I get those that those who made the leap of faith like I did to delete and reinstall might not have multiple units to rely on however we all are blessed by the best DVR solution released to date that is finally picking up the promise that WMC showed over a decade ago.

Please send me the beta. Thanks.

I am sure we all appreciate your help, Unfortunately on an Friday night it is not a good time for a usually stable product to go tits up! I could understand if it was due to an SD issue but this sucks that we have no TV on a Fri night during prime Time!

Same.

I downloaded Pandora and DirectTV Now and both downloaded and run fine.

I understand, it’s very frustrating and not the experience we aim for. I apologize and I wish it was within my power to fix it.

I did sent you an invite to the beta (check your email and/or spam folder) which you should be able to install and use right away.

You do not understand where I am coming from? How hard is it to understand that I am the first to report a problem and yet there is no fix? It is a Friday night and I have no TV due to an ā€œApple " or " Channelsā€ issue. I paid for this service and have always had great service. Now I have none! Tried all the fixes. So get off your high horse and contribute something worthwhile!

Workaround - can also stream recording via iPhone web access and then mirror to Apple TV.

Your frustration is misplaced.

Can you send the meta my way? Thanks and good luck!

HOW? Is my frustration misplaced? No beta has been forwarded to me? if you do not like my frustration then good for you! Your shit is working! Mine on the other hand is not!

It seems my AppleTV is just 100% hozed. I can’t even install the TestFlight build - just spins forever on install attempt. Nothing changed on my end to cause all of this, so I have to believe it is Apple Servers dying and my ATV trying to connect to them and failing that is pissing it off so much.

I’m in the NorthEast - New Jersey outside Philly for reference.

thanks tmm1

Did you check your spam folder?

I would like the beta. Is there a way to install on ATV?

For those of you that can not understand that I paid for a product and it does not work and therefore I bitch> Get A life I paid for a product and expect it to work! So stop your negative crap and either resolve the issue or stop your criticism of me! It is not my fault or issue. I do not care about your opinion. I founded the issue to help others!

Yes I did!

Everyone who has commented here should have gotten an email (to the email address they used to sign up for this forum) with instructions on how to install the beta.

Thank you Aman, the beta loaded for my without issue. The bumps are worth the progress!!