I can't get this to work... I know it works because I have it running on a second computer.. what am I doing worng.
Try turning off remote dvr, snd turning it back on. It should generate the cert correctly now.
1 Like
Note that only one DVR can have remote access enabled, and if you setup a bunch of DVRs under your account recently you could have hit a certificate rate limit.
i haven't I am paying for two accounts
See
Click Support > Troubleshoot > Submit Diagnostics and email support
Yeah. I did that and was talking to Jon but haven't heard back for a while.
I can reset your domain and it will regenerate a new certificate. You will need to make sure remote access is disabled on all dvrs except the one you plan to access remotely.
what do i need to provide you
I reset it. You need to disable remote and remote-enable
I get the same thing... Question. I pay for 2 accounts which are on two different devices but have the same external ip is this the problem?
Yes you didn't say that before
You need to make one manual and pick a different port, then email support and tell the account and port
how would I go by doing that?
On your router find the port forwarding section and add a manual rule. Make sure the DVR is set to Remote Access > Manual
Instead of 8089 -> ip:8089 you would do 8090 -> ip :8089
and then tell us the account which you want using 8090 as its port
this account is the one I want to use 8090 on
Okay its set on your account