Connection Lost: JWT without expiration (FS1, FS2 & BIG)

jamm · January 13, 2024, 7:40pm

Connection Lost: JWT without expiration
I am getting this message on screen when trying to watch Fox Sports 1&2 and Big 10 network.
I can log in and watch directly on the Fox Sports web site using Dish credentials.
I have not noticed the error on any other TVE channels.
I have updated to the latest pre-release Version 2024.01.11.0232
My server is a Raspberry Pi4.
Happens on all clients. Firestick, Apple Tv and Channels Sever web interface.
I ran the "General Troubleshooting" from the web interface and get all green checks.

Log looks like this:

2024/01/13 13:34:00.874382 [ERR] Could not start stream for TVE-Dish ch6199 BTN: TVE: JWT without expiration
2024/01/13 13:34:26.843288 [ERR] Could not start stream for TVE-Dish ch6197 FS1: TVE: JWT without expiration
2024/01/13 13:34:33.410047 [ERR] Could not start stream for TVE-Dish ch6198 FS2: TVE: JWT without expiration
2024/01/13 13:35:06.101645 [TVE] stream timestamps: espn1: start_at=2024-01-13T13:34:38-06:00 end_at=2024-01-13T13:34:56-06:00 live_delay=7.587637855s
2024/01/13 13:35:06.102097 [TNR] Opened connection to TVE-Dish for ch6140 ESPN1

Anything else I can try?
Thanks!!

pmartindale · January 13, 2024, 7:59pm

Me too

Edwin_Perez · January 13, 2024, 8:00pm

Same Channels same error on XFINITY.

racameron · January 13, 2024, 8:04pm

Looks like Fox Sports networks may not be properly handling their auth tokens. Perhaps a force rescan on those networks may refresh the token.

(If not, it sounds more like an issue with auth on their end, and not really some Channels can compensate for.)

chDVRuser · January 13, 2024, 9:33pm

They're all working for me (using Fubo as a Provider)
6197 FS1
6198 FS2
6199 BTN
6200 DEPORTES
6201 FS-SOCCERPLUS

dsd8154 · January 13, 2024, 10:11pm

I am also experiencing this issue. Other YTTV channels are working, but FS1, FS2 and Big10 post the JWT error.

lajolla86 · January 14, 2024, 1:12am

Also the same here with Directv credentials. Dang it, just as wrrastling season is going.

pmartindale · January 14, 2024, 3:05am

I removed my TV source (Dish) and re added it and everything is back

chDVRuser · January 14, 2024, 4:28am

You could try doing an Update Password on your source (just key in your exiting password) to clear the chromedata folder. If that's where the JWT is kept, it should remove it.

jamm · January 14, 2024, 2:26pm

Removing and re adding the source fixed it!

It is odd that updating the password and/or a re-scan neither helped, but removing and re adding the source fixed it.

Thanks!

koltasi · January 14, 2024, 5:57pm

Same. Verizion Fios

babsonnexus · January 14, 2024, 10:01pm

Same on Cox, rescan fixed. Some weird expired credentials thing, it seems.

jamm · January 14, 2024, 10:13pm

Especially since it happened to all of us at one time.

dsd8154 · January 14, 2024, 10:14pm

I can also confirm that deleting and re-adding the YTTV source fixed the issue with FS1, FS2 and BTN.

koltasi · January 17, 2024, 10:03pm

@tmm1 @Eric
I fixed it by deleting the source a few days ago and today the JWT error is back.
Verizon Fios | WD PR2100

c1f7d0bd-0113-485d-8be8-9d01864f0363

Christopher_Kelly · January 18, 2024, 2:34am

Same for me. Deleted and re-added. Worked for a day or so. Broken again:

f3183928-7d2e-4c8d-8bdf-1f87fa3f009d

AeroR1 · January 18, 2024, 2:48am

Never seen or seeing this error on optimum and Verizon. Always been working.

2024/01/17 21:44:32.498744 [TNR] Opened connection to TVE-Cablevision for ch6197 FS1
2024/01/17 21:44:43.784227 [SNR] Rewriter statistics for 192.168.1.40 (iPhone) for ch6197 FS1: discontinuity_detected=3 transport_errors=0 saw_pcr=true saw_pmt=true highest_pts=21.002767
2024/01/17 21:44:43.784361 [SNR] Buffer statistics for 192.168.1.40 (iPhone) for ch6197 FS1: buf=0% drop=0%
2024/01/17 21:44:43.784490 [SNR] Streaming statistics for 192.168.1.40 (iPhone) for ch6197 FS1: timeouts=0 segment_timeouts=0 playlist_timeouts=0
2024/01/17 21:44:43.787916 [TNR] Closed connection to TVE-Cablevision for ch6197 FS1
2024/01/17 21:45:29.082461 [TVE] stream timestamps: fs1: start_at=2024-01-17T21:45:36-05:00 end_at=2024-01-17T21:46:04-05:00 live_delay=15s
2024/01/17 21:45:29.082559 [TNR] Opened connection to TVE-Verizon for ch6197 FS1
2024/01/17 21:45:40.643163 [SNR] Rewriter statistics for 192.168.1.40 (iPhone) for ch6197 FS1: discontinuity_detected=2 transport_errors=0 saw_pcr=true saw_pmt=true highest_pts=18.575811
2024/01/17 21:45:40.643403 [SNR] Buffer statistics for 192.168.1.40 (iPhone) for ch6197 FS1: buf=0% drop=0%
2024/01/17 21:45:40.643585 [SNR] Streaming statistics for 192.168.1.40 (iPhone) for ch6197 FS1: timeouts=0 segment_timeouts=0 playlist_timeouts=0
2024/01/17 21:45:40.651920 [TNR] Closed connection to TVE-Verizon for ch6197 FS1

jamm · January 18, 2024, 2:53am

Yes, the problem is back. I had to fix it a second time yesterday by removing and re adding the source.
Now it is doing it again.

AeroR1 · January 18, 2024, 3:26am

The highest bidder gets to Tailscale into my server to watch fs1. Bidding starts at $50,000.

2024/01/17 22:22:37.804650 [SNR] Rewriter statistics for 192.168.1.40 (iPhone) for ch6197 FS1: discontinuity_detected=1 transport_errors=0 saw_pcr=true saw_pmt=true highest_pts=26.568189
2024/01/17 22:22:37.804943 [SNR] Buffer statistics for 192.168.1.40 (iPhone) for ch6197 FS1: buf=0% drop=0%
2024/01/17 22:22:37.805131 [SNR] Streaming statistics for 192.168.1.40 (iPhone) for ch6197 FS1: timeouts=0 segment_timeouts=0 playlist_timeouts=0
2024/01/17 22:22:37.814471 [TNR] Closed connection to TVE-Verizon for ch6197 FS1

hancox · January 18, 2024, 12:53pm

Same issue for me last night - saved by ADBTuner.