DVR Finds No Tuners

Are you able to SSH into the Synology?

Try running ping 192.168.1.101 to verify it is able to talk to your HDHR.

Yes, I am able to SSH into my Synology, and I receive confirmation when I ping the HDHR.

Do you still plan to release an update with a manual option for finding HDHR units?

Yes, I finished implementing this feature but wasn’t able to push out an update because I lost power due to a storm.

New build is now available. Click “check for update” on the web admin Settings tab. After the upgrade you will see the new Add Tuner Manually option in the drop down near the hdhomeruns.

That worked, but my DVR lineup source isn’t listed. I’m looking for Time Warner Cable (Clear QAM) in 47648. I can choose that on Apple TVs, but it isn’t available on DVR.

We are using a new guide database for DVR so none of the custom clearqam profiles exist.

What are some of your channel numbers?

5090, 5039, 5040, 5032, 5042, 5030, 14.1, 25.1, 7.1, 5081, 44.1, 47.1, 9.1, 5101, 5029, 5031

Are the custom QAM profiles going to be added to the new database?

The guide provider is different so we can’t easily copy the old profiles.

Instead I would like to provide some tools in the DVR UI to be able to adjust the channel mappings directly. Will take a look this weekend.

In the mean time you could select OTA as your guide source which should make the x.x channels work.

Sounds great. Thank you.

I’m seeing an issue where, every time there is an update installed, the manually entered tuner is lost. I have waited through several updates to confirm.

Sounds like a bug. The new “add manually” feature isn’t remembering tuners across restarts.

This has been fixed in DVR v2017.01.23.2004. You will need to add the tuner again after upgrading, but it should be remembered after that.

Thanks for that quick update. Are you still planning to add options in the web ui to match channels?

Yes still planned, although I don’t have an ETA yet.

The channel mapping fixup tool is almost ready. Let me know if you’d like to test it out.

win2012 r2/ HDHR3-CC. No tuners found, added manually, but only one tuner shown. Any idea how to add the rest?

That is the expected behavior. The list shows devices, not tuners. The language has been fixed for the next build.

Thank you. Why is just 2 shows recorded at the same time? I have 3 tuners