DVR Recordings are failing - Previously Working

Hi,

I just noticed that several scheduled recordings AMC and FX are failing. They were working fine a couple of weeks ago. I see a status of 'failed' when i view the schedule tab.

Please check the Log tab of the DVR and see what error messages are shown when the recording was supposed to happen.

Unfortunately the log only reflects activity through Sep-5. The failure happened on Sep-1. This issue is for my YouTubeTV channels only. Are there typical scenarios that might cause this issue - e.g., settings or configurations

By default the Channels DVR log only shows the last 1500 lines.
To see more of the log, change the url from
http://x.x.x.x:8089/admin/log
to
http://x.x.x.x:8089/log?n=10000
where x.x.x.x is the IP address of your Channels DVR and n=10000 is the number of lines to display

Now in the FAQ's

1 Like

Thanks for guidance. I was able to retrieve the log records as follows. 2019/09/06 20:00:00 [DVR] Deleting failed job 1567386000-18 Fear the Walking Dead
2019/09/06 20:00:00 [DVR] Skipping job because program already started 1567386000-18 Fear the Walking Dead
2019/09/06 20:00:00 [ERR] Could not find job 1567386000-18 to update

Any idea what the cause is ?

You need to look back in the log to Sept 1 when you said it was supposed to record and see what it shows there.

Here is what i was able to find in the log on sept 1.
2019/09/01 20:00:02 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=YouTubeTV&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2019/09/01 20:00:02 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2019/09/01 20:00:02 [TVE] action=wait_for_page
2019/09/01 20:00:02 [TVE] action=request type=Document method=POST url=https://youtube.auth-gateway.net/saml/saml2/idp/SSOService.php
2019/09/01 20:00:02 [TVE] action=auth_domain domain=youtube.auth-gateway.net
2019/09/01 20:00:03 [TVE] action=request type=Document method=GET url=https://youtube.auth-gateway.net/saml/module.php/authbypass/firstbookend.php
2019/09/01 20:00:03 [TVE] action=request type=Document method=GET url=https://youtube.auth-gateway.net/saml/module.php/authbypass/firstbookend.php
2019/09/01 20:00:03 [TVE] action=request type=Document method=GET url=https://accounts.google.com/o/oauth2/auth
2019/09/01 20:00:03 [TVE] action=request type=Document method=GET url=https://accounts.google.com/signin/oauth
2019/09/01 20:00:10 [TVE] action=page_ready
2019/09/01 20:00:10 [TVE] action=wait_for_page done=true reason=page_ready
2019/09/01 20:00:11 [TVE] action=fill_form u=glmedr0
2019/09/01 20:00:11 [TVE] action=wait_for_auth
2019/09/01 20:00:14 [TVE] action=request type=Document method=GET url=https://accounts.google.com/CheckCookie
2019/09/01 20:00:14 [TVE] action=request type=Document method=GET url=https://accounts.youtube.com/accounts/SetSID
2019/09/01 20:00:14 [TVE] action=request type=Document method=GET url=https://accounts.google.com/signin/oauth/consent
2019/09/01 20:00:14 [TVE] action=request type=Document method=GET url=https://accounts.google.com/signin/oauth/consent
2019/09/01 20:00:15 [TVE] action=request type=Document method=GET url=https://youtube.auth-gateway.net/saml/module.php/authgoogle/linkback.php
2019/09/01 20:00:15 [TVE] action=request type=Document method=GET url=https://accounts.google.com/o/oauth2/auth
2019/09/01 20:00:15 [TVE] action=request type=Document method=GET url=https://accounts.google.com/signin/oauth
2019/09/01 20:00:21 [TVE] action=page_ready
2019/09/01 20:00:23 [TVE] action=auth_timed_out
2019/09/01 20:00:23 [TVE] action=screenshot
2019/09/01 20:00:24 [ERR] Failed to start stream on channel 6086 via TVE-YouTubeTV: TVE: chrome auth_timed_out
2019/09/01 20:00:24 [DVR] Error running job 1567386000-18 Fear the Walking Dead: could not start stream on channels=[6086]: TVE: chrome auth_timed_out
2019/09/01 20:00:54 [DVR] Starting job 1567386000-18 Fear the Walking Dead on ch=[6086]
2

I encountered the same problem last evening. None of the shows from YoutubeTV are recording even though Channels is saying there are recordings scheduled. Below is a snapshot of the log from last evening. It seems that authorization is timing out. I do not have the 2-step authentication verification setting on in chrome. So, i don't know what is causing this issue.

[GIN] 2019/09/08 - 21:00:22 | 200 | 40.99532ms | 192.168.1.80 | GET /dvr/jobs/1567994400-31
[GIN] 2019/09/08 - 21:00:22 | 200 | 214.845099ms | 192.168.1.80 | GET /dvr/recordings/upnext
[GIN] 2019/09/08 - 21:00:26 | 200 | 28m46.516627152s | 192.168.1.80 | GET /dvr/events/subscribe
2019/09/08 21:00:52 [DVR] Skipping job because program already started 1567990800-18 Fear the Walking Dead
2019/09/08 21:00:52 [DVR] Starting job 1567994400-31 The Weekly on ch=[6080]
2019/09/08 21:00:52 [DVR] Waiting 2h3m57.652928759s until next job 1568001890-23 The Tonight Show Starring Jimmy Fallon
2019/09/08 21:00:52 [TVE] action=auth mvpd=YouTubeTV requestor=nbcentertainment
2019/09/08 21:00:52 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=YouTubeTV&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2019/09/08 21:00:52 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2019/09/08 21:00:52 [TVE] action=wait_for_page
2019/09/08 21:00:52 [TVE] action=request type=Document method=POST url=https://youtube.auth-gateway.net/saml/saml2/idp/SSOService.php
2019/09/08 21:00:52 [TVE] action=auth_domain domain=youtube.auth-gateway.net
2019/09/08 21:00:52 [TVE] action=request type=Document method=GET url=https://youtube.auth-gateway.net/saml/module.php/authbypass/firstbookend.php
2019/09/08 21:00:52 [TVE] action=request type=Document method=GET url=https://youtube.auth-gateway.net/saml/module.php/authbypass/firstbookend.php
2019/09/08 21:00:53 [TVE] action=request type=Document method=GET url=https://accounts.google.com/o/oauth2/auth
2019/09/08 21:00:53 [TVE] action=request type=Document method=GET url=https://accounts.google.com/signin/oauth
2019/09/08 21:00:59 [TVE] action=page_ready
2019/09/08 21:00:59 [TVE] action=wait_for_page done=true reason=page_ready
2019/09/08 21:01:01 [TVE] action=fill_form u=glmedr0
2019/09/08 21:01:01 [TVE] action=wait_for_auth
2019/09/08 21:01:13 [TVE] action=auth_timed_out
2019/09/08 21:01:13 [TVE] action=screenshot
2019/09/08 21:01:13 [ERR] Failed to start stream on channel 6080 via TVE-YouTubeTV: TVE: chrome auth_timed_out
2019/09/08 21:01:13 [DVR] Error running job 1567994400-31 The Weekly: could not start stream on channels=[6080]: TVE: chrome auth_timed_out

Update to the latest build by click and hold on the Check For Update button.

I updated to version 2019.09.10.1744

This evening i received the same error:

2019/09/15 20:00:00 [DVR] Starting job 1568595600-18 Fear the Walking Dead on ch=[6086]
2019/09/15 20:00:00 [DVR] Waiting 16h59m59.895917271s until next job 1568656800-11 America's Test Kitchen From Cook's Illustrated
2019/09/15 20:00:00 [TVE] action=auth mvpd=YouTubeTV requestor=nbcentertainment
2019/09/15 20:00:02 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=YouTubeTV&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2019/09/15 20:00:02 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2019/09/15 20:00:02 [TVE] action=wait_for_page
2019/09/15 20:00:02 [TVE] action=request type=Document method=POST url=https://youtube.auth-gateway.net/saml/saml2/idp/SSOService.php
2019/09/15 20:00:02 [TVE] action=auth_domain domain=youtube.auth-gateway.net
2019/09/15 20:00:02 [TVE] action=request type=Document method=GET url=https://youtube.auth-gateway.net/saml/module.php/authbypass/firstbookend.php
2019/09/15 20:00:02 [TVE] action=request type=Document method=GET url=https://youtube.auth-gateway.net/saml/module.php/authbypass/firstbookend.php
2019/09/15 20:00:03 [TVE] action=request type=Document method=GET url=https://accounts.google.com/o/oauth2/auth
2019/09/15 20:00:03 [TVE] action=request type=Document method=GET url=https://accounts.google.com/signin/oauth
2019/09/15 20:00:09 [TVE] action=page_ready
2019/09/15 20:00:09 [TVE] action=wait_for_page done=true reason=page_ready
2019/09/15 20:00:11 [TVE] action=fill_form u=glmedr0
2019/09/15 20:00:11 [TVE] action=wait_for_auth
2019/09/15 20:00:23 [TVE] action=auth_timed_out
2019/09/15 20:00:23 [TVE] action=screenshot
2019/09/15 20:00:23 [ERR] Failed to start stream on channel 6086 via TVE-YouTubeTV: TVE: chrome auth_timed_out

Please email support with http://x:8089/providers/tve/error_screenshot.png

I've attached it

Screen Shot 2019-09-16 at 7.16.02 PM

Sounds like you changed your password and never updated the DVR with the new one.

How do go i update the DVR with the new password ?

Click trash under the YTTV and then readd the source with your new login.

Thanks for that information