Comskip keeps failing with error code 3221225477
OS: Windows 10
CPU - AMD A10
GPU - Asus 970
Please look up the comskip logs for one of the files which failed and post the last 10 lines from the comskip video.log
It doesn’t actually tell me that a show failed. When I checked my PC, it said comskip has failed and then it exited (sorry i didn’t screenshot). Looking through the logs I can’t find a show that has failed. When I get home tonight I’ll check and see if all the shows worked last night, ill report back if there is an issue. I just noticed this upon logging in remotely and looked up the error code.
I had comskip fail on two shows last night.
Commercial detection failed with exit status 3221225477
Comskip Log for 1st show last 10 lines.
Frame 42020 (1695.410s) - Black frame with brightness of 16,uniform of 0 and volume of -1
Frame 42021 (1695.443s) - Black frame with brightness of 16,uniform of 0 and volume of -1
Frame 42022 (1695.477s) - Black frame with brightness of 16,uniform of 0 and volume of -1
Frame 42023 (1695.510s) - Black frame with brightness of 16,uniform of 0 and volume of -1
Frame 42024 (1695.543s) - Uniform frame with brightness of 21 and uniform of 79
Frame 42060 (1696.745s) - Black frame with brightness of 16,uniform of 0 and volume of 786
Frame 42091 (1697.779s) - Black frame with brightness of 16,uniform of 0 and volume of 656
Frame 42093 (1697.846s) - Black frame with brightness of 16,uniform of 0 and volume of -1
Frame 42096 (1697.946s) - Black frame with brightness of 16,uniform of 0 and volume of -1
Frame 42098 (1698.013s) - Black frame with brightness of 16,uniform of 0 and volume of -1
Frame 42100 (1698.079s) - Uniform frame with brightness of 233 and uniform of 0
Frame 42199 (1701.614s) - Black frame with brightness of 16,uniform of 67 and volume of 1095
Resizing cc text array to accomodate 1501 cc text groups.
Frame 43009 (1731.730s) - Black frame with brightness of 17,uniform of 592 and volume of 0
Frame 43010 (1731.763s) - Black frame with brightness of 16,uniform of 0 and volume of -1
Comskip log for 2nd Show last 10 lines.
End logo block 1 frame 25112 Length - 0:12:16.46
Frame 25338 (860.476s) - Black frame with brightness of 15,uniform of 0 and volume of 0
Frame 25339 (860.509s) - Black frame with brightness of 15,uniform of 0 and volume of -1
Frame 25340 (860.543s) - Black frame with brightness of 15,uniform of 0 and volume of -1
Frame 25341 (860.576s) - Black frame with brightness of 15,uniform of 0 and volume of -1
Frame 25342 (860.609s) - Black frame with brightness of 15,uniform of 0 and volume of -1
Frame 25343 (860.643s) - Black frame with brightness of 15,uniform of 0 and volume of -1
Frame 25344 (860.676s) - Black frame with brightness of 15,uniform of 0 and volume of -1
Frame 25345 (860.709s) - Black frame with brightness of 15,uniform of 0 and volume of -1
Frame 25346 (860.743s) - Black frame with brightness of 15,uniform of 0 and volume of -1
Frame 25347 (860.776s) - Black frame with brightness of 15,uniform of 0 and volume of -1
Frame 25348 (860.810s) - Black frame with brightness of 15,uniform of 0 and volume of -1
Frame 25349 (860.843s) - Black frame with brightness of 15,uniform of 0 and volume of -1
Frame 25350 (860.876s) - Black frame with brightness of 15,uniform of 0 and volume of -1
I’ve hit this issue a couple of times in the last week as well. I believe last night it hit an error and crashed. I believe this might be the last bit of that log:
Frame: 1 Ratio: 1.81 MinY: 1 MaxY: 540 MinX: 1 MaxX: 960
Frame 250 (8.275s) - Black frame with brightness of 16,uniform of 0 and volume of -1378865800
Frame 251 (8.308s) - Black frame with brightness of 16,uniform of 0 and volume of -1
Frame 252 (8.342s) - Black frame with brightness of 16,uniform of 0 and volume of -1
Frame 253 (8.375s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 254 (8.408s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 255 (8.442s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 256 (8.475s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 257 (8.508s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 258 (8.542s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 259 (8.575s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 260 (8.609s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 261 (8.642s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 262 (8.675s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 263 (8.709s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 264 (8.742s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 265 (8.775s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 266 (8.809s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 267 (8.842s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 268 (8.876s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 269 (8.909s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 270 (8.942s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Frame 271 (8.976s) - Black frame with brightness of 17,uniform of 0 and volume of -1
Start logo cblock 0 frame 261
Looks like error 3221225477 is a crash in comskip. It seems to be intermittent. When I tried to reproduce it wasn’t easy, as the same recording will sometimes work and other times crash.
If you’re having this issue, please enable crash dumps on your computer:
- Run regedit.exe
- Find “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting”
- Right click on “Windows Error Reporting”
- Click New > Key
- Rename the new key to “LocalDumps” (without the quotes) and hit enter
Then next time a crash happens, go to Start Menu and type “%LOCALAPPDATA%\CrashDumps”. The windows explorer will open. Find any comskip.exe.dmp files and email to [email protected]
I’ve created a new build which might help with the comskip failures, but need some help testing it. If you want to upgrade to it and try it out, run this in powershell:
Invoke-WebRequest -Method Put http://127.0.0.1:8089/updater/check/2017.03.07.2127
You should see the DVR update itself to v2017.03.07.2127. Let me know if you see any more comskip failures after that.
I installed Powershell, and ran this install. Since I am now testing version v2017.03.07.2127, will I be excluded from any other version updates?
No the next version will update as normal, and will include the changes in this version. I just wanted to get a little more testing before sending it out to everyone as an auto-update.
v2017.03.10.0234 is now available for everyone with the comskip changes. Let me know if you see comskip failures again after the upgrade.
2 Likes
Everything looks good so far with the update.
1 Like
I had a comskip failure on my Windows 7 machine.
Windows Microsoft Windows 7 Home Premium
6.1.7601 Build 7601
CPU
8 cores / Intel® Core™ i7-3610QM CPU @ 2.30GHz
RAM8.48 GB
49.0% free
From the log…
2017/03/10 20:55:00 [DVR] Starting job 1489197300-3 Gold Rush on ch=[1562 620 120]
2017/03/10 20:55:00 [DVR] Recording for job 1489197300-3 from 13141D39 ch620 into “TV\Gold Rush\2017-03-10-2055 Gold Rush 2017-03-10 S07E22 Final Fury.mpg” for 2h20m59.9940663s
2017/03/10 23:16:00 [DVR] Finished job 1489197300-3 Gold Rush
2017/03/10 23:16:00 [DVR] Processing file-30: TV\Gold Rush\2017-03-10-2055 Gold Rush 2017-03-10 S07E22 Final Fury.mpg
2017/03/10 23:16:09 [DVR] Running commercial detection on file 30 (TV\Gold Rush\2017-03-10-2055 Gold Rush 2017-03-10 S07E22 Final Fury.mpg)
2017/03/10 23:16:37 [DVR] Commercial detection failed with exit status 3221225477
2017/03/11 02:16:00 [DVR] Skipping job 1489218900-3
2017/03/11 05:16:00 [DVR] Deleting expired job 1489218900-3
Bummer. Please follow the steps in DVR server on windows to enable crash reports and send me the crash dump file the next time it happens.
Will do. Thanks!
It looks like I already had a LocalDumps key on my system. Unfortunately there were no Comskip.exe.dmp files… Any other suggestions?
Hmm are there entries under LocalDumps? Perhaps the default location for the dumps was changed.
Yes, there were entries. Just nothing with comskip.
Commercial detection does not appear to have finished on "Criminal Minds". Here is the current status on the DVR:
Below is the log from yesterday:
2017/03/15 20:59:30 [DVR] Recording for job 1489636770-5 from 1047DDB6 ch7.1 into "TV\Criminal Minds\2017-03-15-2059 Criminal Minds 2017-03-15 S12E16 Assistance Is Futile.mpg" for 1h0m59.9698465s
2017/03/15 21:00:00 [DVR] Starting job 1489636800-8 Modern Family on ch=[4.1]
2017/03/15 21:00:00 [ERR] Failed to start stream on channel 4.1 via 1047DDB6: got http response code 503
2017/03/15 21:00:00 [DVR] Recording for job 1489636800-8 from 10481BAC ch4.1 into "TV\Modern Family\2017-03-15-2100 Modern Family 2017-03-15 S08E17 Pig Moon Rising.mpg" for 30m59.9942072s
2017/03/15 21:00:30 [DVR] Finished job 1489633170-12 Survivor
2017/03/15 21:00:30 [DVR] Processing file-88: TV\Survivor\2017-03-15-1959 Survivor 2017-03-15 S34E03 Survivor Jackpot.mpg
2017/03/15 21:00:33 [DVR] Running commercial detection on file 88 (TV\Survivor\2017-03-15-1959 Survivor 2017-03-15 S34E03 Survivor Jackpot.mpg)
2017/03/15 21:13:25 [DVR] Commercial detection finished with 14 markers.
2017/03/15 21:31:00 [DVR] Finished job 1489636800-8 Modern Family
2017/03/15 21:31:00 [DVR] Processing file-90: TV\Modern Family\2017-03-15-2100 Modern Family 2017-03-15 S08E17 Pig Moon Rising.mpg
2017/03/15 21:31:01 [DVR] Running commercial detection on file 90 (TV\Modern Family\2017-03-15-2100 Modern Family 2017-03-15 S08E17 Pig Moon Rising.mpg)
2017/03/15 21:38:08 [DVR] Commercial detection finished with 8 markers.
2017/03/15 22:00:30 [DVR] Finished job 1489636770-5 Criminal Minds
2017/03/15 22:00:30 [DVR] Processing file-89: TV\Criminal Minds\2017-03-15-2059 Criminal Minds 2017-03-15 S12E16 Assistance Is Futile.mpg
2017/03/15 22:00:32 [DVR] Running commercial detection on file 89 (TV\Criminal Minds\2017-03-15-2059 Criminal Minds 2017-03-15 S12E16 Assistance Is Futile.mpg)
2017/03/16 09:02:00 [DVR] Fetching guide data for 25 stations in USA-OTA98101 @ 2017-03-16 9:00AM
Can you check task manager to see if comskip is still running? You may need to kill it.
Thanks, yes, should have checked the server, there was a dialogue box that stated comskip had “stopped working”. I clicked OK, and here is the message on the log:
2017/03/17 09:24:14 [DVR] Commercial detection failed with exit status 3221225477