[ERR] Failed to start stream TVE 403 stream limit reached You've exceeded the maximum number of streaming sessions

Channels DVR Server TV Everywhere
#1

Expected new behaviour or an issue?
Was just trying to tune a TVE Channel for Live TV viewing
from my previous post Synology DVR Server slow

2021/03/28 17:46:05.252887 [ERR] Failed to start stream for ch6108: TVE: 403 You've exceeded the maximum number of streaming sessions. To watch this program, sign out of one of your other sessions, and try again.: stream limit reached

What is the maximum number of streaming sessions Channels DVR reached?

I hesitate to watch or record TVE anymore due to Xfinity password resets and would like an explanation.

Spectrum Discovery Channels Limit Troubleshooting Question
#2

This message comes from xfinity so I guess they are adding some sort of limit.

#3

Just curious are you running multiple DVRs with TVE on each ?

#4

I only have this one DVR using TVE as a source. My two other DVR's use an HDHR tuner and Locast.

There was no other activity at the time of this error.
Had finished a couple recordings over three hours earlier at 14:00.
I was just tuning into DIY to gather log examples of why it takes a long time to tune if it has to re-authenticate.

Either Xfinity now has a 0 stream limit (doubtful), or Channels DVR opened more than one stream.
Question is how many streams did Channels DVR open.

#5

I assume you’re also not sharing your account with anybody else?

#6

You assume correctly. I don't share my accounts.
This is a secondary view only account I created just for Channels DVR.
I also don't stream with anything besides Channels DVR TVE.

It appears that Channels DVR either isn't closing connections it opened or is opening/closing them too fast.

If you look at the log I posted you'll see many of these (which I assume needs an open connection) with no corresponding open/close connection associated with them.
[HLS] Couldn't generate stream playlist...
[HLS] Stopping transcoder session

Also, this connection never shows it was closed

2021/03/28 17:45:58.097712 [TVE] stream timestamps: diy: start_at=2021-03-28T17:45:41-07:00 current_at=2021-03-28T17:45:55-07:00 end_at=2021-03-28T17:46:00-07:00
2021/03/28 17:45:58.097889 [TNR] Opened connection to TVE-Comcast_SSO for ch6108 DIY
2021/03/28 17:45:58.099819 [HLS] Starting transcoder for channel 6108 from 192.168.1.8 (encoder=remux, resolution=, deinterlacer=, bitrate=5700)
2021/03/28 17:45:59.215146 [HLS] Probed live stream in 1.11497797s: h264 1920x1080 progressive 5310171bps
2021/03/28 17:45:59.281014 [HLS] Session ch6108-dANY-ip192.168.1.8 started in 1.335944763s

Which was followed by this

2021/03/28 17:46:02.537301 [TVE] stream timestamps: diy: start_at=2021-03-28T17:45:01-07:00 current_at=2021-03-28T17:45:27-07:00 end_at=2021-03-28T17:45:31-07:00
2021/03/28 17:46:02.537453 [TNR] Opened connection to TVE-Comcast_SSO for ch6108 DIY
2021/03/28 17:46:02.538841 [HLS] Starting transcoder for channel 6108 from 192.168.1.8 (encoder=remux, resolution=, deinterlacer=, bitrate=5700)
2021/03/28 17:46:02.540432 [TNR] Closed connection to TVE-Comcast_SSO for ch6108 DIY

2021/03/28 17:46:05.252887 [ERR] Failed to start stream for ch6108: TVE: 403 You've exceeded the maximum number of streaming sessions. To watch this program, sign out of one of your other sessions, and try again.: stream limit reached

So if my assumption is correct, Channels DVR opened 6 streams and I think the limit is 5 based on being able to use 5 devices simultaneously.