I don't know how the software works. I really don't want to know. I just want it to work, along with all your other Spectrum customers.
If I try to tune the channels now from a firetv client, it just says Tuner Not Responding. How do I fix this?
Channels cannot fix a problem with Spectrum's servers. In this situation, your only fix is for Spectrum to fix their servers.
Channels server crashed with this:
020/02/27 19:55:36.874376 [TVE] action=screenshot_err err=Cannot take screenshot with 0 width. (-32000)
2020/02/27 19:55:36.890378 [ERR] Failed to start stream for ch6197: TVE: chrome auth_timed_out
2020/02/27 19:57:36.662087 [TVE] action=auth mvpd=Charter_Direct requestor=C-SPAN
2020/02/27 19:57:37.375678 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Charter_Direct&requestor_id=C-SPAN&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2020/02/27 19:57:37.376178 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2020/02/27 19:57:40.351056 [TVE] action=wait_for_page
2020/02/27 19:57:40.360557 [TVE] action=request type=Document method=POST url=https://idp.aws.charter.net/openam/SSOPOST/metaAlias/charter/idp
2020/02/27 19:57:40.360557 [TVE] action=auth_domain domain=idp.aws.charter.net
2020/02/27 19:57:43.176914 [TVE] action=request type=Document method=GET url=https://idp.aws.spectrum.net/openam/SSOPOST/metaAlias/charter/idp
2020/02/27 19:58:10.352365 [TVE] action=wait_for_page err=timeout
2020/02/27 19:58:10.352365 [TVE] action=fill_form u=
2020/02/27 19:58:10.355866 [TVE] action=request type=Document method=POST url=https://idp.aws.spectrum.net/openam/UI/Login
2020/02/27 19:58:10.355866 [TVE] action=wait_for_auth
2020/02/27 19:58:22.356390 [TVE] action=auth_timed_out
2020/02/27 19:58:22.356390 [TVE] action=screenshot
2020/02/27 19:58:27.312019 [TVE] action=screenshot_err err=Cannot take screenshot with 0 width. (-32000)
2020/02/27 19:58:27.332021 [ERR] Could not start stream for TVE-Spectrum ch6197 FS1: TVE: chrome auth_timed_out
2020/02/27 20:04:18.511616 [SYS] Shutting down...
2020/02/27 20:04:19.518243 [SYS] Bonjour service stopped.
2020/02/27 20:04:19.520244 [DVR] Recording engine stopped.
2020/02/27 20:04:19.525744 [SYS] Goodbye.
2020/02/27 20:18:46.810876 [SYS] Starting Channels DVR v2020.02.27.2006 (windows-x86_64 pid:5256) in C:\ProgramData\ChannelsDVR\data
2020/02/27 20:18:47.354945 [HDR] Found 1 devices
2020/02/27 20:18:47.989525 [SYS] Started HTTP Server
2020/02/27 20:18:48.004527 [DVR] Recording engine started in H:\FullDisc\TV
2020/02/27 20:18:48.009528 [DVR] Waiting 1h10m11.9904718s until next job 1582860540-49 House Hunters International
2020/02/27 20:18:48.017529 [SYS] Bonjour service running for dvr-media2.local. [192.168.254.101 192.168.200.2]
2020/02/27 20:18:48.190051 [SYS] Created database snapshot: backup-20200227.201848
2020/02/27 20:18:48.272561 [SYS] Removing old backup backup-20200201.194421
2020/02/27 20:18:58.018299 [IDX] Pruned 224 expired airings from X-TVE in 8.5011ms.
2020/02/27 20:18:58.022799 [IDX] Pruned 90 expired airings from USA-OTA53149 in 4.5005ms.
2020/02/27 20:19:40.096642 [TVE] action=auth mvpd=Charter_Direct requestor=C-SPAN
2020/02/27 20:19:40.797231 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Charter_Direct&requestor_id=C-SPAN&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2020/02/27 20:19:40.797731 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2020/02/27 20:19:43.772609 [TVE] action=wait_for_page
2020/02/27 20:19:43.783610 [TVE] action=request type=Document method=POST url=https://idp.aws.charter.net/openam/SSOPOST/metaAlias/charter/idp
2020/02/27 20:19:43.783610 [TVE] action=auth_domain domain=idp.aws.charter.net
2020/02/27 20:19:46.583966 [TVE] action=request type=Document method=GET url=https://idp.aws.spectrum.net/openam/SSOPOST/metaAlias/charter/idp
No, I didn't try that .... I'll give it a shot.
Is TBS working in the DVR? If you rescan it does it still work?
After the server crashed, channel 6206, the original problem channel, is now completely missing from the lineup.
Tried to watch TBS, Chrom Auth timed out.
Rescanned. chrome auth_timed_out
It's gone.
Getting later into the evening, Aman. I don't expect you to work like this.
I'll try again tomorrow.
Looks like there are many TVE channels no longer working with Spectrum. This system is starting to fall apart.
Do you folks have any suggestions on how to get it working again?
So, Hallmark channel for example, working just fine if I login to their website directly with my Spectrum account. Not working in Channels DVR.
What error are you getting for hallmark in the logs?
Are you sure that you can't see the error that I'm getting, Aman? You know, in the logs.
Correct, I cannot access your logs.
Right. Let me see if I can get some log for you ...
In the meantime, how many other Spectrum users are experiencing the same problems?