Failed to start stream on channel TVE: notAuthorized

After some time has passed, access to TVE streams stops working,
i.e. shows stop recording.
to date the only resolution I have it to remove the source and add it back.
after which the shows will again successfully record for some as yet determined period of days.
It seems authentication is not automatically refreshed on its own nor when a source is re-scanned
image
also i did not capture screen shot but performing a refresh
The number of channels went from 100 + to about 45 channels.
first set of logs below are from a channel scan
second set are during the adding source back.

Failed to start stream on channel TVE: notAuthorized

[ERR] Failed to start stream on channel

TVE: notAuthorized

TVE: notAuthorized: 0066:No account returned from UPDA

Error running job xxxxxxxxx-71 Show Title: could not start stream on channels=[xxxx]: TVE: notAuthorized

[ERR] Failed to start stream on channel XXX via TVE-DTV: TVE: notAuthorized

[ERR] Failed to start stream for chxxxx: TVE: notAuthorized: 0066:No account returned from UPDA

Rescan source

[TVE] Channel scan xx/xxx Station failed: notAuthorized


DTV:

2020/02/29 07:22:50.647629 [TVE] Channel scan starting for 197 channels on DTV

2020/02/29 07:22:51.020262 [DVR] indexed 18 movies (7 channels) [0s fetch, 0s index]

2020/02/29 07:22:51.050379 [DVR] Fetching guide data for 152 stations in X-TVE @ 2020-03-15 8:00PM

2020/02/29 07:22:51.526000 [TVE] Channel scan 1/197 NBC failed: notAuthorized: 0066:No account returned from UPDA

2020/02/29 07:22:51.718153 [TVE] Channel scan 2/197 ABC failed: notAuthorized: 0066:No account returned from UPDA

2020/02/29 07:22:53.859368 [TVE] Channel scan 3/197 CSPAN successful

2020/02/29 07:22:54.853620 [TVE] Channel scan 4/197 CSPAN2 successful

2020/02/29 07:22:55.749094 [TVE] Channel scan 5/197 CSPAN3 successful

2020/02/29 07:22:55.780293 [DVR] indexed 978 airings (152 channels) [0s fetch, 3s index]

2020/02/29 07:22:56.203992 [TVE] Channel scan 6/197 CC failed: notAuthorized: 0066:No account returned from UPDA

2020/02/29 07:22:56.881764 [TVE] Channel scan 7/197 CCP failed: notAuthorized: 0066:No account returned

2020/02/29 07:22:56.916606 [DVR] indexed 67 movies (28 channels) [0s fetch, 0s index]

2020/02/29 07:22:56.925212 [DVR] Fetching guide data for 29 stations in USA-OTA24141 @ 2020-03-16 2:00AM

2020/02/29 07:22:57.451292 [TVE] Channel scan 8/197 MTV failed: notAuthorized: 0066:No account returned from UPDA

2020/02/29 07:22:57.633487 [TVE] Channel scan 9/197 MTVP failed: notAuthorized: 0066:No account returned from UPDA

2020/02/29 07:22:58.119302 [DVR] indexed 256 airings (29 channels) [0s fetch, 0s index]

2020/02/29 07:22:58.191842 [TVE] Channel scan 10/197 VH1 failed: notAuthorized: 0066:No account returned from UPDA

2020/02/29 07:22:58.556695 [TVE] Channel scan 11/197 VH1P failed: notAuthorized: 0066:No account returned from UPDA

2020/02/29 07:22:58.755845 [TVE] Channel scan 12/197 CMT failed: notAuthorized: 0066:No account returned from UPDA

2020/02/29 07:22:58.755995 [DVR] indexed 10 movies (6 channels) [0s fetch, 0s index]

2020/02/29 07:22:58.765152 [DVR] Fetching guide data for 152 stations in X-TVE @ 2020-03-16 2:00AM

2020/02/29 07:22:58.892631 [TVE] Channel scan 13/197 CMTP failed: notAuthorized: 0066:No account returned from UPDA

2020/02/29 07:22:59.292313 [TVE] Channel scan 14/197 BET failed: notAuthorized: 0066:No account returned from UPDA

2020/02/29 07:22:59.959515 [TVE] Channel scan 15/197 BETP failed: notAuthorized: 0066:No account returned from UPDA

2020/02/29 07:23:00.005797 [TVE] Channel scan 16/197 TVLAND failed: notAuthorized

2020/02/29 07:23:00.048974 [TVE] Channel scan 17/197 TVLANDP failed: notAuthorized

2020/02/29 07:23:00.090608 [TVE] Channel scan 18/197 PARAMOUNT failed: notAuthorized

2020/02/29 07:23:00.136805 [TVE] Channel scan 19/197 PARAMOUNTP failed: notAuthorized

2020/02/29 07:23:00.193255 [TVE] Channel scan 20/197 LOGO failed: notAuthorized

2020/02/29 07:23:00.255803 [TVE] Channel scan 21/197 LOGOP failed: notAuthorized

2020/02/29 07:23:00.299798 [TVE] Channel scan 22/197 NICKJR failed: notAuthorized

2020/02/29 07:23:00.342862 [TVE] Channel scan 23/197 NICKJRP failed: notAuthorized

2020/02/29 07:23:00.388665 [TVE] Channel scan 24/197 CNN failed: notAuthorized

2020/02/29 07:23:00.435512 [TVE] Channel scan 25/197 HLN failed: notAuthorized

2020/02/29 07:23:00.496823 [TVE] Channel scan 26/197 CNNI failed: notAuthorized

2020/02/29 07:23:00.544248 [TVE] Channel scan 27/197 TBS failed: notAuthorized

2020/02/29 07:23:00.586756 [TVE] Channel scan 28/197 TBSP failed: notAuthorized

2020/02/29 07:23:00.640238 [TVE] Channel scan 29/197 TNT failed: notAuthorized

2020/02/29 07:23:00.686252 [TVE] Channel scan 30/197 TNTP failed: notAuthorized

2020/02/29 07:23:00.729955 [TVE] Channel scan 31/197 TRU failed: notAuthorized

2020/02/29 07:23:00.786710 [TVE] Channel scan 32/197 TRUP failed: notAuthorized

2020/02/29 07:23:00.830169 [TVE] Channel scan 33/197 TCM failed: notAuthorized

2020/02/29 07:23:00.874223 [TVE] Channel scan 34/197 TOON failed: notAuthorized


FUBO

2020/02/29 07:25:56.153171 [TVE] Channel scan starting for 197 channels on Fubo

2020/02/29 07:25:56.331924 [TVE] Channel scan NBC failed: notAuthorized

2020/02/29 07:25:56.440766 [TVE] Channel scan 2/197 ABC failed: login not supported

2020/02/29 07:25:56.468763 [TVE] Channel scan 3/197 CSPAN failed: login not supported

2020/02/29 07:25:56.469707 [TVE] Channel scan 4/197 CSPAN2 failed: login not supported

2020/02/29 07:25:56.485196 [TVE] Channel scan 5/197 CSPAN3 failed: login not supported

2020/02/29 07:25:56.553274 [TVE] Channel scan 6/197 CC failed: notAuthorized

2020/02/29 07:25:56.631918 [TVE] Channel scan 7/197 CCP failed: notAuthorized

2020/02/29 07:25:56.705833 [TVE] Channel scan 8/197 MTV failed: notAuthorized

2020/02/29 07:25:56.780644 [TVE] Channel scan 9/197 MTVP failed: notAuthorized

2020/02/29 07:25:56.932331 [TVE] Channel scan 10/197 VH1 failed: notAuthorized

2020/02/29 07:25:57.026900 [TVE] Channel scan 11/197 VH1P failed: notAuthorized

2020/02/29 07:25:57.186352 [TVE] Channel scan 12/197 CMT failed: notAuthorized

2020/02/29 07:25:57.347277 [TVE] Channel scan 13/197 CMTP failed: notAuthorized

2020/02/29 07:25:57.415107 [TVE] Channel scan 14/197 BET failed: notAuthorized

2020/02/29 07:25:57.461065 [TVE] Channel scan 15/197 BETP failed: notAuthorized

2020/02/29 07:25:57.508153 [TVE] Channel scan 16/197 TVLAND failed: notAuthorized

2020/02/29 07:25:57.554161 [TVE] Channel scan 17/197 TVLANDP failed: notAuthorized

2020/02/29 07:25:57.642474 [TVE] Channel scan 18/197 PARAMOUNT failed: notAuthorized

2020/02/29 07:25:57.723264 [TVE] Channel scan 19/197 PARAMOUNTP failed: notAuthorized

2020/02/29 07:25:57.833676 [TVE] Channel scan 20/197 LOGO failed: notAuthorized

2020/02/29 07:25:57.880257 [TVE] Channel scan 21/197 LOGOP failed: notAuthorized

2020/02/29 07:25:57.928243 [TVE] Channel scan 22/197 NICKJR failed: notAuthorized

2020/02/29 07:25:57.975331 [TVE] Channel scan 23/197 NICKJRP failed: notAuthorized

2020/02/29 07:25:57.976238 [TVE] Channel scan 24/197 CNN failed: login not supported

2020/02/29 07:25:57.976958 [TVE] Channel scan 25/197 HLN failed: login not supported

2020/02/29 07:25:57.977591 [TVE] Channel scan 26/197 CNNI failed: login not supported

2020/02/29 07:25:57.978325 [TVE] Channel scan 27/197 TBS failed: login not supported

2020/02/29 07:25:57.978936 [TVE] Channel scan 28/197 TBSP failed: login not supported

2020/02/29 07:25:57.979588 [TVE] Channel scan 29/197 TNT failed: login not supported

2020/02/29 07:25:57.980251 [TVE] Channel scan 30/197 TNTP failed: login not supported

2020/02/29 07:25:57.980995 [TVE] Channel scan 31/197 TRU failed: login not supported

2020/02/29 07:25:57.982100 [TVE] Channel scan 32/197 TRUP failed: login not supported

2020/02/29 07:25:57.982796 [TVE] Channel scan 33/197 TCM failed: login not supported

2020/02/29 07:25:57.983459 [TVE] Channel scan 34/197 TOON failed: login not supported

Delete Source then Add Source

DTV:

2020/02/29 07:28:39.922249 [TVE] Auth starting for DTV as [email protected]

2020/02/29 07:28:39.922352 [TVE] action=auth mvpd=DTV requestor=nbcentertainment

2020/02/29 07:28:40.081076 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=DTV&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication

2020/02/29 07:28:40.084204 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml

2020/02/29 07:28:40.276445 [TVE] action=wait_for_page

2020/02/29 07:28:40.314092 [TVE] action=request type=Document method=POST url=https://idp.dtvce.com/dtv-idp-authn/authn/v2

2020/02/29 07:28:40.314141 [TVE] action=auth_domain domain=idp.dtvce.com

2020/02/29 07:28:40.939866 [TVE] action=request type=Document method=POST url=https://sp.auth.adobe.com/sp/saml/SAMLAssertionConsumer

2020/02/29 07:28:40.997316 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication

2020/02/29 07:28:40.997366 [TVE] action=authed

2020/02/29 07:28:40.997433 [TVE] action=wait_for_page done=true reason=auth_finished

2020/02/29 07:28:40.998729 [TVE] action=cookies num_domains=1 num_cookies=7

2020/02/29 07:28:45.203245 [TVE] Channel scan starting for 197 channels on DTV

2020/02/29 07:28:45.335625 [TVE] Channel scan 1/197 NBC successful

2020/02/29 07:28:46.168837 [TVE] Channel scan 2/197 ABC failed: abcgo: 1039:This station’s live stream is not available through your TV Provider.

2020/02/29 07:28:47.731745 [TVE] Channel scan 3/197 CSPAN successful

2020/02/29 07:28:48.690247 [TVE] Channel scan 4/197 CSPAN2 successful

2020/02/29 07:28:49.474659 [TVE] Channel scan 5/197 CSPAN3 successful

2020/02/29 07:28:51.044052 [TVE] Channel scan 6/197 CC successful

2020/02/29 07:28:51.053817 [TVE] Channel scan 7/197 CCP failed: unavailable in current location

2020/02/29 07:28:52.104907 [TVE] Channel scan 8/197 MTV successful

2020/02/29 07:28:52.105871 [TVE] Channel scan 9/197 MTVP failed: unavailable in current location

2020/02/29 07:28:52.779314 [TVE] Channel scan 10/197 VH1 successful

2020/02/29 07:28:52.780466 [TVE] Channel scan 11/197 VH1P failed: unavailable in current location

2020/02/29 07:28:53.584779 [TVE] Channel scan 12/197 CMT successful

2020/02/29 07:28:53.585827 [TVE] Channel scan 13/197 CMTP failed: unavailable in current location

2020/02/29 07:28:54.322210 [TVE] Channel scan 14/197 BET successful

2020/02/29 07:28:54.323906 [TVE] Channel scan 15/197 BETP failed: unavailable in current location

2020/02/29 07:28:55.316273 [TVE] Channel scan 16/197 TVLAND successful

2020/02/29 07:28:55.317475 [TVE] Channel scan 17/197 TVLANDP failed: unavailable in current location

2020/02/29 07:28:56.116297 [TVE] Channel scan 18/197 PARAMOUNT successful

2020/02/29 07:28:56.117258 [TVE] Channel scan 19/197 PARAMOUNTP failed: unavailable in current location

2020/02/29 07:28:56.853835 [TVE] Channel scan 20/197 LOGO successful

2020/02/29 07:28:56.854547 [TVE] Channel scan 21/197 LOGOP failed: unavailable in current location

2020/02/29 07:28:57.779833 [TVE] Channel scan 22/197 NICKJR successful

2020/02/29 07:28:57.780965 [TVE] Channel scan 23/197 NICKJRP failed: unavailable in current location

2020/02/29 07:28:59.526978 [TVE] Channel scan 24/197 CNN successful

2020/02/29 07:28:59.569931 [TVE] Channel scan 25/197 HLN successful

2020/02/29 07:28:59.654540 [TVE] Channel scan 26/197 CNNI successful

2020/02/29 07:29:00.351133 [TVE] Channel scan 27/197 TBS successful

2020/02/29 07:29:00.403190 [TVE] Channel scan 28/197 TBSP successful

2020/02/29 07:29:01.282785 [TVE] Channel scan 29/197 TNT successful

2020/02/29 07:29:01.330157 [TVE] Channel scan 30/197 TNTP successful

2020/02/29 07:29:02.258705 [TVE] Channel scan 31/197 TRU successful

2020/02/29 07:29:02.304431 [TVE] Channel scan 32/197 TRUP successful

2020/02/29 07:29:02.946692 [TVE] Channel scan 33/197 TCM successful

2020/02/29 07:29:03.931792 [TVE] Channel scan 34/197 TOON successful

FUBO:

2020/02/29 07:36:16.851797 [TVE] Auth starting for Fubo as [email protected]

2020/02/29 07:36:16.851893 [TVE] action=auth mvpd=Fubo requestor=nbcentertainment

2020/02/29 07:36:17.041858 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Fubo&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication

2020/02/29 07:36:17.046269 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml

2020/02/29 07:36:17.248613 [TVE] action=request type=Document method=GET url=https://api.fubo.tv/partners/tve/connect

2020/02/29 07:36:17.248656 [TVE] action=auth_domain domain=api.fubo.tv

2020/02/29 07:36:17.424163 [TVE] action=request type=Document method=GET url=https://www.fubo.tv/partners/login

2020/02/29 07:36:17.568028 [TVE] action=wait_for_page

2020/02/29 07:36:24.528600 [TVE] action=page_ready

2020/02/29 07:36:24.528671 [TVE] action=wait_for_page done=true reason=page_ready

2020/02/29 07:36:24.528699 [TVE] action=fill_form [email protected]

2020/02/29 07:36:24.550439 [TVE] action=wait_for_auth

2020/02/29 07:36:24.887482 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/oauth2

2020/02/29 07:36:25.054625 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication

2020/02/29 07:36:25.054677 [TVE] action=authed

2020/02/29 07:36:25.057068 [TVE] action=cookies num_domains=1 num_cookies=7

2020/02/29 07:36:27.953158 [TVE] Channel scan starting for 197 channels on Fubo

2020/02/29 07:36:28.122867 [TVE] Channel scan 1/197 NBC successful

2020/02/29 07:36:28.123707 [TVE] Channel scan 2/197 ABC failed: login not supported

2020/02/29 07:36:28.124510 [TVE] Channel scan 3/197 CSPAN failed: login not supported

2020/02/29 07:36:28.125323 [TVE] Channel scan 4/197 CSPAN2 failed: login not supported

2020/02/29 07:36:28.126071 [TVE] Channel scan 5/197 CSPAN3 failed: login not supported

2020/02/29 07:36:28.792318 [TVE] Channel scan 6/197 CC successful

2020/02/29 07:36:28.793237 [TVE] Channel scan 7/197 CCP failed: unavailable in current location

2020/02/29 07:36:29.026986 [TVE] Channel scan 8/197 MTV successful

2020/02/29 07:36:29.027784 [TVE] Channel scan 9/197 MTVP failed: unavailable in current location

2020/02/29 07:36:29.384051 [TVE] Channel scan 10/197 VH1 successful

2020/02/29 07:36:29.402024 [TVE] Channel scan 11/197 VH1P failed: unavailable in current location

2020/02/29 07:36:29.701981 [TVE] Channel scan 12/197 CMT successful

2020/02/29 07:36:29.702659 [TVE] Channel scan 13/197 CMTP failed: unavailable in current location

2020/02/29 07:36:29.912649 [TVE] Channel scan 14/197 BET successful

2020/02/29 07:36:29.913559 [TVE] Channel scan 15/197 BETP failed: unavailable in current location

2020/02/29 07:36:30.250498 [TVE] Channel scan 16/197 TVLAND successful

2020/02/29 07:36:30.251276 [TVE] Channel scan 17/197 TVLANDP failed: unavailable in current location

2020/02/29 07:36:30.545489 [TVE] Channel scan 18/197 PARAMOUNT successful

2020/02/29 07:36:30.546326 [TVE] Channel scan 19/197 PARAMOUNTP failed: unavailable in current location

2020/02/29 07:36:30.874983 [TVE] Channel scan 20/197 LOGO successful

2020/02/29 07:36:30.876342 [TVE] Channel scan 21/197 LOGOP failed: unavailable in current location

2020/02/29 07:36:31.094183 [TVE] Channel scan 22/197 NICKJR successful

2020/02/29 07:36:31.095465 [TVE] Channel scan 23/197 NICKJRP failed: unavailable in current location

2020/02/29 07:36:31.096763 [TVE] Channel scan 24/197 CNN failed: login not supported

2020/02/29 07:36:31.098214 [TVE] Channel scan 25/197 HLN failed: login not supported

2020/02/29 07:36:31.099557 [TVE] Channel scan 26/197 CNNI failed: login not supported

2020/02/29 07:36:31.100474 [TVE] Channel scan 27/197 TBS failed: login not supported

2020/02/29 07:36:31.101369 [TVE] Channel scan 28/197 TBSP failed: login not supported

2020/02/29 07:36:31.102273 [TVE] Channel scan 29/197 TNT failed: login not supported

2020/02/29 07:36:31.103305 [TVE] Channel scan 30/197 TNTP failed: login not supported

2020/02/29 07:36:31.104118 [TVE] Channel scan 31/197 TRU failed: login not supported

2020/02/29 07:36:31.105239 [TVE] Channel scan 32/197 TRUP failed: login not supported

2020/02/29 07:36:31.106373 [TVE] Channel scan 33/197 TCM failed: login not supported

2020/02/29 07:36:31.107967 [TVE] Channel scan 34/197 TOON failed: login not supported

Please check out our experimental troubleshooting feature and see if there are any issues:

image

FWIW, On my-inlaw’s setup I have to delete and re-add Fubo as a source every 30 days. Otherwise, they get an error on all the TVE channels.

I just ran into this same problem with Fubo & Paramount network not authorizing/recording. I tried re-scanning just Paramount network and it shows not authorized. I can watch the channel just fine through the Fubo app. When other shows recording tonight finish, I will try removing and re-adding Fubo as a provider. I'm running build 2020.03.10.1810 and I ran the experimental troubleshooter & everything came up green. I started my Fubo subscription on Feb 8th, and this is the first time I've had a problem.

2020/03/11 21:00:08.689513 [ERR] Failed to start stream on channel 6022 via TVE-Fubo: TVE: notAuthorized
2020/03/11 21:00:08.689513 [DVR] Error running job 1583978400-158 68 Whiskey: could not start stream on channels=[6022]: TVE: notAuthorized

Can you watch it on the Paramount website using your FuboTV credentials? If you can't access the stream on their website, then it won't work with Channels. It is a different carriage agreement to allow access to a network's app/website streams, and while the channel may be available on your OTT provider, they may not have TV Everywhere access.

I didn't try the Paramount website. In Channels, I've recorded a show off Paramount last week, this week it failed.

After dropping Fubo as a provider in Channels and re-adding it, I once again have access to Paramount through Channels. I'll keep an eye on it again 30-ish days.

I had a similar issue.

While attempting to determine why I wasn't seeing a channel in my guide, I performed a "Rescan All Channels" on my FuboTV source, and went from ~120 channels down to 65. Thanks to this thread, I found that deleting the source and re-adding it brought me back up to 116 channels.