Guide Data Missing Data Apple TV

#1

I'm having issues with Guide Data on Apple TV devices. When I open the app, it seems to go to the previous live channel just as before, but when I exit to the guide there will be big gaps on many channels. For example, the channel I was on will not show any guide data until later in the day. If I click on that, it will ask me to record as expected since it is a future airing, but I can't go back to the channel, live since it is big black hole of missing guide data.

I've been able to refresh the guide data on the server config and force close the app on the Apple TV to resolve temporarily, but it seems to keep coming back.

Any ideas?

1 Like
#2

Sound similar to the issue recently discussed here: ATV4k guide data Lazy

#3

What version are you running? We are in the process of rolling out a release that should fix these issues. The rollout should be completed by the end of the week. If you search for Channels in the App Store you can force an update if you don’t want to wait.

1 Like
#4

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.