Guide data on tvos not showing past the first 4 hours

Guide only shows the first 4 hours. Scrolled to the right and the guide won’t show the next hours.

Rebooted the tvos
Restarted the app
Redownloaded the guide in web ui

Still nothing beyond the 4 hours.

Version
2017.02.03.0335

Tvos 2.1.13

Data shows in the web ui?

Try going to atv setting tab, click and hold hdhomerun and select refresh device

did the refresh…still the same

i can see guide for more than 4 hours at web UI.

i selected grace note…no change.

so now at 6pm EST, i can only see up to 10pm and won’t scroll to the right further.

This is still unsolved. Can’t get passed 4 hours in the guide.

Anyone else seeing this issue?

If you click on future guide items does it work?

On web UI it does. But on tvOS can’t scroll past 4 hours. It does not update.

I understand that. On the Apple TV, can you click on future guide items in the 4 hours you see.

Yes i can. Its asking to record.

Thanks. That means it is loading initial data from the DVR server, but additional data loading is failing.

What kind of system is the DVR running on? Any errors in the Log?

I am also seeing similar symptoms… Web interface can see at least 1 week in advance. TVOS can only see ~4 hrs for most channels. (on one channel [from the prime] it was able to go ~12hrs)

All tuners are detected (4 primes and an extend) and have a lineup associated with the correct cableco or lineup (Charter Digital USA-CA04430-X for the Primes, USA-OTA91203 for the Extend)

DVR Server on MacMini
Version: 2017.02.03.0335

OS: Darwin 10.12.3 (kernel: 16.4.0)
CPU: 2 cores / Intel® Core™ i7-4578U CPU @ 3.00GHz
RAM: 17.18 GB 50.5% free

The log does have some errors in it that may or may not be relevant for this:

2017/02/05 21:38:40 [Recovery] panic recovered:
GET /devices/1312DC38/guide?time=1486359517&duration=10800 HTTP/1.1
Host: 192.168.1.223:8089
Accept: */*
Accept-Encoding: gzip, deflate
Accept-Language: en-us
Authorization: 1486359517-k7SZ+d19NmbCgkegv22CGXhowXnHzsgMR0Ri9bV6GwM=
Connection: keep-alive
User-Agent: livetv-service/1.27.618 CFNetwork/810.2.9 Darwin/16.3.0


write tcp 192.168.1.223:8089->192.168.1.217:52395: write: broken pipe
/usr/local/Cellar/go/1.7.3/libexec/src/runtime/panic.go:458 (0x40547c3)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:420 (0x40d7deb)
/Users/fancybox/source/channels-server/http.go:2096 (0x40250cd)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/http.go:2057 (0x4024a50)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/http.go:205 (0x400745d)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/http.go:185 (0x4006511)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/recovery.go:45 (0x40e5d8a)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/contrib/sessions/sessions.go:65 (0x4246499)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/gin.go:284 (0x40dc44e)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/gin.go:265 (0x40dbd30)
/usr/local/Cellar/go/1.7.3/libexec/src/net/http/server.go:2202 (0x41ce5fd)
/usr/local/Cellar/go/1.7.3/libexec/src/net/http/server.go:1579 (0x41caf07)
/usr/local/Cellar/go/1.7.3/libexec/src/runtime/asm_amd64.s:2086 (0x40847f1)

2017/02/05 22:13:40 [NAT] Successfully mapped port 47.34.217.213:8089 using natpmp


2017/02/05 22:32:19 [Recovery] panic recovered:
GET /devices/1312DC38/guide?time=1486362736&duration=10800 HTTP/1.1
Host: 192.168.1.223:8089
Accept: */*
Accept-Encoding: gzip, deflate
Accept-Language: en-us
Authorization: 1486362736-kXhek3d8L7C/00j8CUAhviYKSzmKPOtwC8y1f042I4c=
Connection: keep-alive
User-Agent: livetv-service/1.27.618 CFNetwork/810.2.9 Darwin/16.3.0


write tcp 192.168.1.223:8089->192.168.1.217:53204: write: broken pipe
/usr/local/Cellar/go/1.7.3/libexec/src/runtime/panic.go:458 (0x40547c3)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:420 (0x40d7deb)
/Users/fancybox/source/channels-server/http.go:2096 (0x40250cd)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/http.go:2057 (0x4024a50)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/http.go:205 (0x400745d)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/http.go:185 (0x4006511)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/recovery.go:45 (0x40e5d8a)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/contrib/sessions/sessions.go:65 (0x4246499)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/gin.go:284 (0x40dc44e)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/gin.go:265 (0x40dbd30)
/usr/local/Cellar/go/1.7.3/libexec/src/net/http/server.go:2202 (0x41ce5fd)
/usr/local/Cellar/go/1.7.3/libexec/src/net/http/server.go:1579 (0x41caf07)
/usr/local/Cellar/go/1.7.3/libexec/src/runtime/asm_amd64.s:2086 (0x40847f1)



2017/02/05 22:38:08 [Recovery] panic recovered:
GET /devices/131B3AAC/guide?time=1486363085&duration=10800 HTTP/1.1
Host: 192.168.1.223:8089
Accept: */*
Accept-Encoding: gzip, deflate
Accept-Language: en-us
Authorization: 1486363085-6nGtHd+4dq6EXS3RcMNx6+IPsZhtlkZkPm5uQRCbVY0=
Connection: keep-alive
User-Agent: livetv-service/1.27.618 CFNetwork/810.2.9 Darwin/16.3.0


write tcp 192.168.1.223:8089->192.168.1.217:53227: write: broken pipe
/usr/local/Cellar/go/1.7.3/libexec/src/runtime/panic.go:458 (0x40547c3)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:420 (0x40d7deb)
/Users/fancybox/source/channels-server/http.go:2096 (0x40250cd)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/http.go:2057 (0x4024a50)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/http.go:205 (0x400745d)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/http.go:185 (0x4006511)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/recovery.go:45 (0x40e5d8a)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/contrib/sessions/sessions.go:65 (0x4246499)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/context.go:97 (0x40d63fa)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/gin.go:284 (0x40dc44e)
/Users/fancybox/source/channels-server/.go/src/github.com/gin-gonic/gin/gin.go:265 (0x40dbd30)
/usr/local/Cellar/go/1.7.3/libexec/src/net/http/server.go:2202 (0x41ce5fd)
/usr/local/Cellar/go/1.7.3/libexec/src/net/http/server.go:1579 (0x41caf07)
/usr/local/Cellar/go/1.7.3/libexec/src/runtime/asm_amd64.s:2086 (0x40847f1)

QNAP TS-453A
can’t see any specific errors in the logfile.

log file below

2017/02/05 09:57:22 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-13 3:00AM
2017/02/05 09:58:12 [DVR]   indexed 971 airings (134 channels, 630 skipped) [26s fetch, 23s index]
2017/02/05 09:58:12 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-12 9:00AM
2017/02/05 09:58:43 [DVR]   indexed 581 movies (1710 skipped) [28s fetch, 2s index]
2017/02/05 09:58:43 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-13 9:00AM
2017/02/05 09:59:36 [DVR]   indexed 845 airings (134 channels, 630 skipped) [29s fetch, 23s index]
2017/02/05 09:59:36 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-13 3:00PM
2017/02/05 10:00:26 [DVR]   indexed 782 airings (134 channels, 630 skipped) [27s fetch, 23s index]
2017/02/05 10:00:26 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-13 9:00PM
2017/02/05 10:01:13 [DVR]   indexed 868 airings (134 channels, 630 skipped) [24s fetch, 22s index]
2017/02/05 10:01:13 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-14 3:00AM
2017/02/05 10:02:03 [DVR]   indexed 956 airings (134 channels, 630 skipped) [25s fetch, 23s index]
2017/02/05 10:02:03 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-13 9:00AM
2017/02/05 10:02:28 [DVR]   indexed 508 movies (1416 skipped) [23s fetch, 1s index]
2017/02/05 10:02:28 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-14 9:00AM
2017/02/05 10:03:16 [DVR]   indexed 862 airings (134 channels, 630 skipped) [23s fetch, 24s index]
2017/02/05 10:03:16 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-14 3:00PM
2017/02/05 10:04:01 [DVR]   indexed 816 airings (134 channels, 630 skipped) [23s fetch, 21s index]
2017/02/05 10:04:01 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-14 9:00PM
2017/02/05 10:04:51 [DVR]   indexed 870 airings (134 channels, 630 skipped) [27s fetch, 22s index]
2017/02/05 10:04:51 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-15 3:00AM
2017/02/05 10:05:40 [DVR]   indexed 973 airings (134 channels, 630 skipped) [22s fetch, 26s index]
2017/02/05 10:05:40 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-14 9:00AM
2017/02/05 10:06:15 [DVR]   indexed 496 movies (1426 skipped) [32s fetch, 1s index]
2017/02/05 10:06:15 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-15 9:00AM
2017/02/05 10:07:06 [DVR]   indexed 850 airings (134 channels, 630 skipped) [27s fetch, 24s index]
2017/02/05 10:07:06 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-15 3:00PM
2017/02/05 10:07:54 [DVR]   indexed 837 airings (134 channels, 630 skipped) [26s fetch, 21s index]
2017/02/05 10:07:54 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-15 9:00PM
2017/02/05 10:08:41 [DVR]   indexed 843 airings (134 channels, 630 skipped) [23s fetch, 23s index]
2017/02/05 10:08:41 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-16 3:00AM
2017/02/05 10:09:27 [DVR]   indexed 974 airings (134 channels, 630 skipped) [23s fetch, 22s index]
2017/02/05 10:09:27 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-15 9:00AM
2017/02/05 10:09:58 [DVR]   indexed 507 movies (1408 skipped) [28s fetch, 2s index]
2017/02/05 10:09:58 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-16 9:00AM
2017/02/05 10:10:44 [DVR]   indexed 840 airings (134 channels, 630 skipped) [22s fetch, 22s index]
2017/02/05 10:10:44 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-16 3:00PM
2017/02/05 10:11:30 [DVR]   indexed 822 airings (134 channels, 630 skipped) [23s fetch, 22s index]
2017/02/05 10:11:30 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-16 9:00PM
2017/02/05 10:12:18 [DVR]   indexed 860 airings (134 channels, 630 skipped) [26s fetch, 21s index]
2017/02/05 10:12:18 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-17 3:00AM
2017/02/05 10:13:04 [DVR]   indexed 981 airings (134 channels, 630 skipped) [22s fetch, 24s index]
2017/02/05 10:13:04 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-16 9:00AM
2017/02/05 10:13:41 [DVR]   indexed 507 movies (1468 skipped) [34s fetch, 1s index]
2017/02/05 10:13:41 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-17 9:00AM
2017/02/05 10:14:34 [DVR]   indexed 848 airings (134 channels, 630 skipped) [29s fetch, 23s index]
2017/02/05 10:14:34 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-17 3:00PM
2017/02/05 10:15:26 [DVR]   indexed 829 airings (134 channels, 630 skipped) [29s fetch, 22s index]
2017/02/05 10:15:26 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-17 9:00PM
2017/02/05 10:16:14 [DVR]   indexed 823 airings (134 channels, 630 skipped) [24s fetch, 22s index]
2017/02/05 10:16:14 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-18 3:00AM
2017/02/05 10:17:02 [DVR]   indexed 975 airings (134 channels, 630 skipped) [23s fetch, 24s index]
2017/02/05 10:17:02 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-17 9:00AM
2017/02/05 10:17:34 [DVR]   indexed 518 movies (1438 skipped) [30s fetch, 1s index]
2017/02/05 10:17:34 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-18 9:00AM
2017/02/05 10:18:30 [DVR]   indexed 769 airings (134 channels, 630 skipped) [30s fetch, 24s index]
2017/02/05 10:18:30 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-18 3:00PM
2017/02/05 10:19:17 [DVR]   indexed 757 airings (134 channels, 630 skipped) [23s fetch, 23s index]
2017/02/05 10:19:17 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-18 9:00PM
2017/02/05 10:20:03 [DVR]   indexed 797 airings (134 channels, 630 skipped) [21s fetch, 24s index]
2017/02/05 10:20:03 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-19 3:00AM
2017/02/05 10:21:04 [DVR]   indexed 989 airings (134 channels, 630 skipped) [36s fetch, 25s index]
2017/02/05 10:21:04 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-18 9:00AM
2017/02/05 10:21:32 [DVR]   indexed 564 movies (1532 skipped) [25s fetch, 2s index]
2017/02/05 10:21:33 [IDX] Pruning replaced airings...
2017/02/05 10:21:53 [IDX] Finished pruning 3729 airings.
2017/02/05 10:21:53 [IDX] Pruning expired groups...
2017/02/05 10:21:53 [IDX] Finished pruning 162 groups.
2017/02/05 10:21:53 [IDX] Pruning expired airings...
2017/02/05 10:21:54 [IDX] Finished pruning 154 airings.
2017/02/05 10:21:59 [DVR] Rule 'Encantadia' found 1 new airings
2017/02/05 10:22:00 [DVR]   queued recording job 1487428200-8
2017/02/05 10:22:01 [DVR] Rule 'Kapuso Mo Jessica Soho' found 2 new airings
2017/02/05 10:22:02 [DVR]   queued recording job 1487457000-13
2017/02/05 10:22:02 [DVR]   queued recording job 1487506500-13
2017/02/05 12:53:34 [SYS] Created database snapshot: backup-20170205.125333
2017/02/05 12:53:34 [SYS] Removing old backup backup-20170127.051329
2017/02/05 13:22:04 [DVR] Waiting 2m55.424810289s until next job 1486319100-12
2017/02/05 13:22:12 [DVR] Waiting 2m47.154073006s until next job 1486319100-12
2017/02/05 13:25:00 [DVR] Starting job 1486319100-12 ASAP on ch=[1755]
2017/02/05 13:25:00 [DVR] Recording for job 1486319100-12 from 131115C6 ch1755 into "TV/ASAP/2017-02-05-1325 ASAP 2013-05-03.mpg" for 2h4m59.955928675s
2017/02/05 15:30:01 [DVR] Finished job 1486319100-12 ASAP
2017/02/05 15:30:01 [DVR] Waiting 2h39m58.667783948s until next job 1486336200-11
2017/02/05 15:30:01 [DVR] Processing file-213: TV/ASAP/2017-02-05-1325 ASAP 2013-05-03.mpg
2017/02/05 15:30:02 [DVR] Running commercial detection on file 213 (TV/ASAP/2017-02-05-1325 ASAP 2013-05-03.mpg)
2017/02/05 15:35:35 [DVR] Commercial detection finished with 10 markers.
2017/02/05 16:22:30 [DVR] Waiting 1h47m29.130665942s until next job 1486336200-11
2017/02/05 18:10:00 [DVR] Starting job 1486336200-11 Gandang Gabi Vice on ch=[1755]
2017/02/05 18:10:00 [DVR] Skipping job 1486346400-13
2017/02/05 18:10:00 [DVR] Recording for job 1486336200-11 from 131115C6 ch1755 into "TV/Gandang Gabi Vice/2017-02-05-1810 Gandang Gabi Vice 2011-05-22.mpg" for 1h4m59.832485126s
2017/02/05 19:15:00 [DVR] Finished job 1486336200-11 Gandang Gabi Vice
2017/02/05 19:15:01 [DVR] Skipping job 1486346400-13
2017/02/05 19:15:01 [DVR] Processing file-214: TV/Gandang Gabi Vice/2017-02-05-1810 Gandang Gabi Vice 2011-05-22.mpg
2017/02/05 19:15:01 [DVR] Running commercial detection on file 214 (TV/Gandang Gabi Vice/2017-02-05-1810 Gandang Gabi Vice 2011-05-22.mpg)
2017/02/05 19:18:08 [DVR] Commercial detection finished with 8 markers.
2017/02/05 19:22:47 [DVR] Skipping job 1486346400-13
2017/02/05 19:55:40 [DVR] Rule '24: Legacy' found 3 new airings
2017/02/05 19:55:40 [DVR]   queued recording job 1486351770-19
2017/02/05 19:55:40 [DVR]   queued recording job 1486429170-19
2017/02/05 19:55:40 [DVR]   queued recording job 1487033970-19
2017/02/05 19:55:40 [DVR] Skipping job 1486346400-13
2017/02/05 19:55:40 [DVR] Waiting 2h33m49.324330653s until next job 1486351770-19
2017/02/05 22:29:30 [DVR] Deleting expired job 1486346400-13
2017/02/05 22:29:30 [DVR] Starting job 1486351770-19 24: Legacy on ch=[513]
2017/02/05 22:29:30 [DVR] Recording for job 1486351770-19 from 131115C6 ch513 into "TV/24: Legacy/2017-02-05-2229 24: Legacy 2017-02-05 S01E01 1200 Noon 100 PM.mpg" for 1h16m29.593829563s
2017/02/05 22:55:52 [DVR] Waiting 2h34m7.349447521s until next job 1486362600-11
2017/02/05 22:56:22 [DVR] Waiting 48m37.872113453s until next job 1486356300-ch513
2017/02/05 23:17:16 [DVR] Waiting 27m43.671412316s until next job 1486356300-ch513
2017/02/05 23:45:00 [DVR] Waiting 1h44m59.855103717s until next job 1486362600-11
2017/02/05 23:46:01 [DVR] Finished job 1486351770-19 24: Legacy
2017/02/05 23:46:01 [DVR] Waiting 1h43m58.780164319s until next job 1486362600-11
2017/02/05 23:46:01 [DVR] Processing file-215: TV/24: Legacy/2017-02-05-2229 24: Legacy 2017-02-05 S01E01 1200 Noon 100 PM.mpg
2017/02/05 23:46:02 [DVR] Running commercial detection on file 215 (TV/24: Legacy/2017-02-05-2229 24: Legacy 2017-02-05 S01E01 1200 Noon 100 PM.mpg)
2017/02/06 00:16:07 [DVR] Commercial detection finished with 12 markers.
2017/02/06 01:30:00 [DVR] Starting job 1486362600-11 Gandang Gabi Vice on ch=[1755]
2017/02/06 01:30:00 [DVR] Waiting 59m59.892160806s until next job 1486366200-12
2017/02/06 01:30:00 [DVR] Recording for job 1486362600-11 from 131115C6 ch1755 into "TV/Gandang Gabi Vice/2017-02-06-0130 Gandang Gabi Vice 2011-05-22.mpg" for 1h14m59.891845759s
2017/02/06 01:56:10 [DVR] Waiting 33m49.879263848s until next job 1486366200-12
2017/02/06 02:30:00 [DVR] Starting job 1486366200-12 ASAP on ch=[1755]
2017/02/06 02:30:00 [DVR] Recording for job 1486366200-12 from 131115C6 ch1755 into "TV/ASAP/2017-02-06-0230 ASAP 2013-05-03.mpg" for 2h14m59.995428225s
2017/02/06 02:45:00 [DVR] Finished job 1486362600-11 Gandang Gabi Vice
2017/02/06 02:45:01 [DVR] Processing file-216: TV/Gandang Gabi Vice/2017-02-06-0130 Gandang Gabi Vice 2011-05-22.mpg
2017/02/06 02:45:01 [DVR] Running commercial detection on file 216 (TV/Gandang Gabi Vice/2017-02-06-0130 Gandang Gabi Vice 2011-05-22.mpg)
2017/02/06 02:48:15 [DVR] Commercial detection finished with 10 markers.
2017/02/06 04:44:57 [DVR] Job 1486366200-12 ended prematurely: 2.958735826s
2017/02/06 04:44:57 [DVR] Starting job 1486366200-12 ASAP on ch=[1755]
2017/02/06 04:44:57 [DVR] Recording for job 1486366200-12 from 131115C6 ch1755 into "TV/ASAP/2017-02-06-0230 ASAP 2013-05-03.mpg" for 2.877457258s
2017/02/06 04:45:00 [DVR] Finished job 1486366200-12 ASAP
2017/02/06 04:45:00 [DVR] Processing file-217: TV/ASAP/2017-02-06-0230 ASAP 2013-05-03.mpg
2017/02/06 04:45:01 [DVR] Running commercial detection on file 217 (TV/ASAP/2017-02-06-0230 ASAP 2013-05-03.mpg)
2017/02/06 04:51:04 [DVR] Commercial detection finished with 12 markers.
2017/02/06 09:08:56 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-06 9:00AM
2017/02/06 09:09:40 [DVR]   indexed 811 airings (134 channels, 630 skipped) [24s fetch, 20s index]
2017/02/06 09:09:40 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-06 3:00PM
2017/02/06 09:10:25 [DVR]   indexed 780 airings (134 channels, 630 skipped) [19s fetch, 25s index]
2017/02/06 09:10:25 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-06 9:00PM
2017/02/06 09:11:17 [DVR]   indexed 860 airings (134 channels, 630 skipped) [27s fetch, 25s index]
2017/02/06 09:11:17 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-07 3:00AM
2017/02/06 09:12:06 [DVR]   indexed 959 airings (134 channels, 630 skipped) [24s fetch, 24s index]
2017/02/06 09:12:06 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-06 9:00AM
2017/02/06 09:12:28 [DVR]   indexed 503 movies (1615 skipped) [20s fetch, 2s index]
2017/02/06 09:12:28 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-07 9:00AM
2017/02/06 09:13:16 [DVR]   indexed 841 airings (134 channels, 630 skipped) [25s fetch, 22s index]
2017/02/06 09:13:16 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-07 3:00PM
2017/02/06 09:14:00 [DVR]   indexed 831 airings (134 channels, 630 skipped) [21s fetch, 22s index]
2017/02/06 09:14:00 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-07 9:00PM
2017/02/06 09:14:48 [DVR]   indexed 849 airings (134 channels, 630 skipped) [25s fetch, 22s index]
2017/02/06 09:14:48 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-08 3:00AM
2017/02/06 09:15:38 [DVR]   indexed 964 airings (134 channels, 630 skipped) [25s fetch, 23s index]
2017/02/06 09:15:38 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-07 9:00AM
2017/02/06 09:16:05 [DVR]   indexed 501 movies (1549 skipped) [25s fetch, 1s index]
2017/02/06 09:16:05 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-08 9:00AM
2017/02/06 09:16:49 [DVR]   indexed 826 airings (134 channels, 630 skipped) [24s fetch, 20s index]
2017/02/06 09:16:49 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-08 3:00PM
2017/02/06 09:17:38 [DVR]   indexed 809 airings (134 channels, 630 skipped) [23s fetch, 25s index]
2017/02/06 09:17:38 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-08 9:00PM
2017/02/06 09:18:25 [DVR]   indexed 843 airings (134 channels, 630 skipped) [24s fetch, 22s index]
2017/02/06 09:18:25 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-09 3:00AM
2017/02/06 09:19:15 [DVR]   indexed 977 airings (134 channels, 630 skipped) [26s fetch, 23s index]
2017/02/06 09:19:15 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-08 9:00AM
2017/02/06 09:19:40 [DVR]   indexed 501 movies (1586 skipped) [23s fetch, 1s index]
2017/02/06 09:19:40 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-09 9:00AM
2017/02/06 09:20:32 [DVR]   indexed 802 airings (134 channels, 630 skipped) [30s fetch, 21s index]
2017/02/06 09:20:32 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-09 3:00PM
2017/02/06 09:21:35 [DVR]   indexed 806 airings (134 channels, 630 skipped) [40s fetch, 21s index]
2017/02/06 09:21:35 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-09 9:00PM
2017/02/06 09:22:19 [DVR]   indexed 836 airings (134 channels, 630 skipped) [22s fetch, 22s index]
2017/02/06 09:22:19 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-10 3:00AM
2017/02/06 09:23:08 [DVR]   indexed 952 airings (134 channels, 630 skipped) [24s fetch, 24s index]
2017/02/06 09:23:08 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-09 9:00AM
2017/02/06 09:23:34 [DVR]   indexed 525 movies (1584 skipped) [24s fetch, 2s index]
2017/02/06 09:23:34 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-10 9:00AM
2017/02/06 09:24:21 [DVR]   indexed 841 airings (134 channels, 630 skipped) [25s fetch, 21s index]
2017/02/06 09:24:21 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-10 3:00PM
2017/02/06 09:25:05 [DVR]   indexed 802 airings (134 channels, 630 skipped) [21s fetch, 22s index]
2017/02/06 09:25:05 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-10 9:00PM
2017/02/06 09:25:49 [DVR]   indexed 798 airings (134 channels, 630 skipped) [23s fetch, 20s index]
2017/02/06 09:25:49 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-11 3:00AM
2017/02/06 09:26:39 [DVR]   indexed 966 airings (134 channels, 630 skipped) [25s fetch, 24s index]
2017/02/06 09:26:39 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-10 9:00AM
2017/02/06 09:27:11 [DVR]   indexed 522 movies (1592 skipped) [29s fetch, 2s index]
2017/02/06 09:27:11 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-11 9:00AM
2017/02/06 09:27:55 [DVR]   indexed 746 airings (134 channels, 630 skipped) [24s fetch, 19s index]
2017/02/06 09:27:55 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-11 3:00PM
2017/02/06 09:28:44 [DVR]   indexed 732 airings (134 channels, 630 skipped) [26s fetch, 21s index]
2017/02/06 09:28:44 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-11 9:00PM
2017/02/06 09:29:25 [DVR]   indexed 751 airings (134 channels, 630 skipped) [20s fetch, 19s index]
2017/02/06 09:29:25 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-12 3:00AM
2017/02/06 09:30:19 [DVR]   indexed 977 airings (134 channels, 630 skipped) [27s fetch, 25s index]
2017/02/06 09:30:19 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-11 9:00AM
2017/02/06 09:30:49 [DVR]   indexed 575 movies (1688 skipped) [28s fetch, 2s index]
2017/02/06 09:30:49 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-12 9:00AM
2017/02/06 09:31:32 [DVR]   indexed 748 airings (134 channels, 630 skipped) [23s fetch, 19s index]
2017/02/06 09:31:32 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-12 3:00PM
2017/02/06 09:32:19 [DVR]   indexed 640 airings (134 channels, 630 skipped) [24s fetch, 22s index]
2017/02/06 09:32:19 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-12 9:00PM
2017/02/06 09:33:03 [DVR]   indexed 773 airings (134 channels, 630 skipped) [21s fetch, 22s index]
2017/02/06 09:33:03 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-13 3:00AM
2017/02/06 09:33:57 [DVR]   indexed 970 airings (134 channels, 630 skipped) [30s fetch, 23s index]
2017/02/06 09:33:57 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-12 9:00AM
2017/02/06 09:34:21 [DVR]   indexed 581 movies (1712 skipped) [21s fetch, 2s index]
2017/02/06 09:34:21 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-13 9:00AM
2017/02/06 09:35:02 [DVR]   indexed 845 airings (134 channels, 630 skipped) [20s fetch, 20s index]
2017/02/06 09:35:02 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-13 3:00PM
2017/02/06 09:35:50 [DVR]   indexed 782 airings (134 channels, 630 skipped) [26s fetch, 22s index]
2017/02/06 09:35:50 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-13 9:00PM
2017/02/06 09:36:51 [DVR]   indexed 868 airings (134 channels, 630 skipped) [39s fetch, 21s index]
2017/02/06 09:36:51 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-14 3:00AM
2017/02/06 09:37:40 [DVR]   indexed 956 airings (134 channels, 630 skipped) [27s fetch, 22s index]
2017/02/06 09:37:40 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-13 9:00AM
2017/02/06 09:38:00 [DVR]   indexed 508 movies (1431 skipped) [17s fetch, 1s index]
2017/02/06 09:38:00 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-14 9:00AM
2017/02/06 09:38:48 [DVR]   indexed 862 airings (134 channels, 630 skipped) [26s fetch, 21s index]
2017/02/06 09:38:48 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-14 3:00PM
2017/02/06 09:39:36 [DVR]   indexed 816 airings (134 channels, 630 skipped) [25s fetch, 21s index]
2017/02/06 09:39:36 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-14 9:00PM
2017/02/06 09:40:28 [DVR]   indexed 870 airings (134 channels, 630 skipped) [28s fetch, 22s index]
2017/02/06 09:40:28 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-15 3:00AM
2017/02/06 09:41:18 [DVR]   indexed 969 airings (134 channels, 630 skipped) [28s fetch, 22s index]
2017/02/06 09:41:18 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-14 9:00AM
2017/02/06 09:41:44 [DVR]   indexed 496 movies (1443 skipped) [23s fetch, 1s index]
2017/02/06 09:41:44 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-15 9:00AM
2017/02/06 09:42:30 [DVR]   indexed 847 airings (134 channels, 630 skipped) [22s fetch, 23s index]
2017/02/06 09:42:30 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-15 3:00PM
2017/02/06 09:43:21 [DVR]   indexed 829 airings (134 channels, 630 skipped) [27s fetch, 23s index]
2017/02/06 09:43:21 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-15 9:00PM
2017/02/06 09:44:09 [DVR]   indexed 838 airings (134 channels, 630 skipped) [23s fetch, 23s index]
2017/02/06 09:44:09 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-16 3:00AM
2017/02/06 09:44:55 [DVR]   indexed 964 airings (134 channels, 630 skipped) [24s fetch, 22s index]
2017/02/06 09:44:55 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-15 9:00AM
2017/02/06 09:45:25 [DVR]   indexed 507 movies (1424 skipped) [27s fetch, 1s index]
2017/02/06 09:45:25 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-16 9:00AM
2017/02/06 09:46:12 [DVR]   indexed 837 airings (134 channels, 630 skipped) [23s fetch, 23s index]
2017/02/06 09:46:12 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-16 3:00PM
2017/02/06 09:46:59 [DVR]   indexed 814 airings (134 channels, 630 skipped) [21s fetch, 26s index]
2017/02/06 09:46:59 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-16 9:00PM
2017/02/06 09:47:48 [DVR]   indexed 851 airings (134 channels, 630 skipped) [25s fetch, 22s index]
2017/02/06 09:47:48 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-17 3:00AM
2017/02/06 09:48:36 [DVR]   indexed 971 airings (134 channels, 630 skipped) [25s fetch, 22s index]
2017/02/06 09:48:36 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-16 9:00AM
2017/02/06 09:48:59 [DVR]   indexed 507 movies (1484 skipped) [20s fetch, 2s index]
2017/02/06 09:48:59 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-17 9:00AM
2017/02/06 09:49:44 [DVR]   indexed 845 airings (134 channels, 630 skipped) [22s fetch, 22s index]
2017/02/06 09:49:44 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-17 3:00PM
2017/02/06 09:50:29 [DVR]   indexed 821 airings (134 channels, 630 skipped) [23s fetch, 20s index]
2017/02/06 09:50:29 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-17 9:00PM
2017/02/06 09:51:44 [DVR]   indexed 816 airings (134 channels, 630 skipped) [54s fetch, 21s index]
2017/02/06 09:51:44 [DVR] Fetching guide data for USA-PA66235-X @ 2017-02-18 3:00AM
2017/02/06 09:52:28 [DVR]   indexed 969 airings (134 channels, 630 skipped) [23s fetch, 20s index]
2017/02/06 09:52:28 [DVR] Fetching movie data for USA-PA66235-X @ 2017-02-17 9:00AM

nope. i did all the steps and it’s still stuck on the 4-hours at a time. it won’t scroll past that.

Hi, any help on this?

Thanks.

Can you screenshot your tuners section with guide codes from the DVR settings?

Here you go

Thanks. I think some kind of error is happening because you have a lot of channels. I am working on some big changes to how we store guide data on the DVR server which should help fix this.

Yeah but i disabled a lot of those on the hdhomerun settings webpage.

I think i only have about 100+ channels left. 95% HD channels.

Lots of channels here as well that may confirm......

Also, before I don’t have this problem. Not sure what version this issue started but its more than a week now that I can’t scroll past the 4 hours in the guide in appletv. It’s frustrating as I can’t see far ahead and record shows that might interest me.

Hopefully this get fix soon. Thank you for our help.

A new DVR server update was released today with guide improvements. See if that made any difference.

Please also try using the Beta ATV app and click Submit Diagnostics at the bottom of the Settings tab.