I just had Ziply Fiber installed using Xfinity Comcast cable and want to add YTTV

Channels DVR Server TV Everywhere
#13

I think the problem is that I've signed up for a 10-day free trial of YTTV and 4K Plus, and I'm also using a secondary non-2FA account as a family group member on Google, per the recommendations of ChatGPT.

When I look at the CDVR troubleshooting log, the vast majority of Channel scan failures were "Not Authorized: You are not authorized to view this content."; "access.denied.missingpackage:" (the latter looks like it's pertaining to the Discovery channels); or "not entitled: mvpd: Resource is not support by MVPD" in the case of FS1 and FS2. Meanwhile, I think the only channels that scanned in successfully were probably ones that just don't require any kind of authorization.

When I opened up a window of Chrome's incognito browser (so webites wouldn't get confused by all my Xfinity provider authorizations), I was able to get authorization on ABC.com and ESPN.com for YTTV, but on ESPN everything I tried to play said I was not authorized to view this content.

#14

Do you mean you authenticated on those network live streaming websites and yet the ESPN website wouldn't play for you?

Are you using a smart DNS, ad-blocker/pi-hole or a VPN?

#15

I guess this is why it's so difficult for people who have to answer call center calls - they have to start at ground zero. But I DO really appreciate you trying to do so.

I've been using ChannelsDVR for many years (nearly 40k recordings) and record almost exclusively from TVE, so I've had significant - almost daily - opportunity to become familiar with the Sources page.

What got me flustered was when I tried to add YTTV (that I just signed up for a free trial for yesterday) and did not have the expected experience.

#16

Yes, I was able to play an On Demand show off of ABC, but when I tried to play a (On Demand) Replay from ESPN and ESPN2 (not ESPN+ because we have a Hulu subscription that includes ESPN+), it informed me that I wasn't authorized to view any of the programs I tried.

To clarify, I'm using our dog as a family member for a secondary non-2FA account, just like I use for Xfinity's TVE.

No to smart DNS, no to ad-blocker, no to VPN (except for when I connector my work PC).

#17

OK, well playing on demand and live are two different things.
You said you were unable to access the rescan menu for youtube and that's why I asked what you see I just had Ziply Fiber installed but am still using Xfinity Comcast cable - #12 by chDVRuser and you never answered the question, so I figured you didn't know about it.

Hopefully someone using YTTV TVE or one of the developers can help you.

#18

Yes, I answered, but that was above in post #11 that I had edited - likely while you were creating post #12.

One time when I clicked on Rescan Channels I saw the list just as I'm familiar to seeing it with Xfinity TVE. But that was only once as all the other times I tried to select Rescan Channels it was like hitting a dead link.

I created the family member account on Google per instructions I received from ChatGPT - circumventing the need to verify the account with a phone number by doing it an incognito tab. Perhaps that is causing an issue, but when I invited the dog to join the family group I was able to go into its gmail account and accept the invitation - so I just don't know what I should really expect.

#19

One thing I'm not clear on is if I used the username or the email address when adding YTTV TVE. I THINK I used only the username. What does authenticating expect?

#20

It expects you to click a yes it’s me link from a google browser you are logged into with that account. On another device

#21

Did you first use a web browser and authenticate with NBC Live before scanning channels in CDVR.

#22

I don't use YTTV, but I think the full email address, unlike Xfinity using username only.

#23

Thanks for the tip to visit Watch the NBC Live Stream - NBC.com because I never did that. I think it will be best for me to remove my YTTV TVE in Channels, authorize my secondary Google account there, and then try adding YTTV TVE after that is successful.

#24

Okay - getting authorized on nbc live appears to have been successful. Now when I'm adding the YTTV TVE source, I'm being asked for the username instead of the email, so I guess I'll stick with that.

#25

Does YTTV TVE use the username (joe) or full email address ([email protected]) for authentication in Channels DVR. With Xfinity it's just the username joe (using [email protected] works with some channels, but not all).

#26

Last time I did it I had to use my email and go to my phone to click the link acknowledging it was me. It took forever for TVE to start checking channels, but it finally did. The link was a pop-up on the screen, not an email btw.

1 Like
#27

My family member account was created without a phone number, so that could be a problem.

#28

I just re-added YTTV AFTER having been authorized on nbc live and the same channels that failed before are still failing. Based on what Bobby_Vaughn shared, I suspect it's because I'm using an account that doesn't have a phone associated with it. Any idea how to get around that without exposing the paying account?

#29

Google may have options for authentication in the YouTube TV account page. I would check there.

#30

I found out that the crux of the issue is that there was a mismatch in the exact syntax of the address of the family manager and that of the family member and I was held up for not wanting to have a credit card on file for the "member". Now that they match I'm waiting to see if the inheritance of the YouTube TV family share is propagated to the member over the next 12 or so hours. If it doesn't I may have to use my primary account for TVE and not have 2FA on a paying account, which is not ideal.

#31

FYI. From a different thread: RE Primary or sub-account

TVE w/ YTTV, about ½ channels say not authorized

njwlogDVR User

5d

Just got it figured out w/ YTTV support chat, the sub. somehow got tied to a sub google account, and not the primary, so it was authorizing on the wrong account. Appears to be working now.

#32

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