I thought I got away from "Connection Lost" Ugh!

Channels Apple TV
#1

I just switched over to a Synology Nas 220+ and it was a ruff start but then it started working pretty smooth. I thought I finally got away from the Connection Lost error until today but I don't see anything in the logs that gives me any indication that something happened.

2021/10/12 08:15:34.735049 [TNR] Closed connection to TVE-Verizon for ch6140 ESPN1
2021/10/12 08:16:09.658003 [TRS] DNS: OK: Resolved host via system DNS
2021/10/12 08:16:09.969883 [TRS] Cloud Reachable: OK: Connected to community.getchannels.com
2021/10/12 08:16:10.078115 [TRS] Local Time: OK: Local clock is accurate
2021/10/12 08:16:10.078246 [TRS] TV Everywhere: OK
2021/10/12 08:16:10.416301 [TRS] Remote Access: OK: Successfully established external connection
2021/10/12 08:16:10.466268 [TRS] Disk Permissions: OK
2021/10/12 08:16:19.233169 New diagnostic log submitted under 64679a39-5664-464d-9548-8daa74edfd83

Any Help would be appreciated

#2

Were you viewing live or was the DVR doing a recording?

#3

live and nobody was recording to the dvr from anywhere else

#4

Can you include some more of the log above what you already pasted?

#5

2021/10/12 08:07:11.383579 [TVE] stream timestamps: espn1: start_at=2021-10-12T08:06:31-05:00 current_at=2021-10-12T08:06:45-05:00 end_at=2021-10-12T08:06:49-05:00
2021/10/12 08:07:11.383624 [TNR] Opened connection to TVE-Verizon for ch6140 ESPN1
2021/10/12 08:09:14.747146 [TNR] Cancelling stream TVE-Verizon ch6140 after no data was received for 2m0s
2021/10/12 08:09:14.751637 [TNR] Closed connection to TVE-Verizon for ch6140 ESPN1
2021/10/12 08:13:22.687504 [TVE] stream timestamps: espn1: start_at=2021-10-12T08:12:42-05:00 current_at=2021-10-12T08:12:56-05:00 end_at=2021-10-12T08:13:01-05:00
2021/10/12 08:13:22.687572 [TNR] Opened connection to TVE-Verizon for ch6140 ESPN1
2021/10/12 08:15:34.729027 [TNR] Cancelling stream TVE-Verizon ch6140 after no data was received for 2m0s
2021/10/12 08:15:34.735049 [TNR] Closed connection to TVE-Verizon for ch6140 ESPN1
2021/10/12 08:16:09.658003 [TRS] DNS: OK: Resolved host via system DNS
2021/10/12 08:16:09.969883 [TRS] Cloud Reachable: OK: Connected to community.getchannels.com
2021/10/12 08:16:10.078115 [TRS] Local Time: OK: Local clock is accurate
2021/10/12 08:16:10.078246 [TRS] TV Everywhere: OK
2021/10/12 08:16:10.416301 [TRS] Remote Access: OK: Successfully established external connection
2021/10/12 08:16:10.466268 [TRS] Disk Permissions: OK
2021/10/12 08:16:19.233169 New diagnostic log submitted under 64679a39-5664-464d-9548-8daa74edfd83
2021/10/12 08:28:25.575271 [TVE] stream timestamps: espn1: start_at=2021-10-12T08:27:45-05:00 current_at=2021-10-12T08:27:59-05:00 end_at=2021-10-12T08:28:03-05:00
2021/10/12 08:28:25.575322 [TNR] Opened connection to TVE-Verizon for ch6140 ESPN1
2021/10/12 08:41:06.735294 [SYS] Downloading new version v2021.10.11.2008
2021/10/12 08:41:11.969741 [SYS] Update downloaded and verified successfully.
2021/10/12 08:41:57.186516 [ERR] Failed to read directory /volume1/Home Entertainment Library: open /volume1/Home Entertainment Library: permission denied
2021/10/12 08:41:57.191267 [ERR] Failed to read directory /volume1/Home Entertainment Library: open /volume1/Home Entertainment Library: permission denied
2021/10/12 08:42:05.896075 [ERR] Failed to read directory /volume1/Home Entertainment Library: open /volume1/Home Entertainment Library: permission denied
2021/10/12 08:42:05.896114 [ERR] Failed to read directory /volume1/Home Entertainment Library: open /volume1/Home Entertainment Library: permission denied
2021/10/12 08:43:10.782114 [ERR] Failed to read directory /volume1/Home Entertainment Library: open /volume1/Home Entertainment Library: permission denied
2021/10/12 08:43:10.782263 [ERR] Failed to read directory /volume1/Home Entertainment Library: open /volume1/Home Entertainment Library: permission denied
2021/10/12 08:43:18.328009 [ERR] Failed to read directory /volume1/Home Entertainment Library: open /volume1/Home Entertainment Library: permission denied
2021/10/12 08:43:18.328048 [ERR] Failed to read directory /volume1/Home Entertainment Library: open /volume1/Home Entertainment Library: permission denied
2021/10/12 09:52:00.231380 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-12 9:30AM
2021/10/12 09:52:03.585274 [DVR] indexed 1261 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:52:04.540770 [DVR] indexed 52 movies (20 channels) [0s fetch, 0s index]
2021/10/12 09:52:05.202812 [DVR] pruned 58 replaced airings in 0s.
2021/10/12 09:52:05.230886 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-12 3:30PM
2021/10/12 09:52:07.992276 [DVR] indexed 1232 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:52:09.263044 [DVR] indexed 67 movies (26 channels) [0s fetch, 0s index]
2021/10/12 09:52:09.634208 [DVR] pruned 20 replaced airings in 0s.
2021/10/12 09:52:09.640774 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-12 9:30PM
2021/10/12 09:52:12.296818 [DVR] indexed 1316 airings (159 channels) [0s fetch, 1s index]
2021/10/12 09:52:13.262758 [DVR] indexed 37 movies (19 channels) [0s fetch, 0s index]
2021/10/12 09:52:13.478572 [DVR] pruned 13 replaced airings in 0s.
2021/10/12 09:52:13.491871 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-13 3:30AM
2021/10/12 09:52:17.237540 [DVR] indexed 1356 airings (159 channels) [0s fetch, 3s index]
2021/10/12 09:52:18.786661 [DVR] indexed 39 movies (16 channels) [0s fetch, 1s index]
2021/10/12 09:52:19.021443 [DVR] pruned 11 replaced airings in 0s.
2021/10/12 09:52:19.028911 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-13 9:30AM
2021/10/12 09:52:22.858310 [DVR] indexed 1262 airings (159 channels) [0s fetch, 3s index]
2021/10/12 09:52:23.957488 [DVR] indexed 52 movies (24 channels) [0s fetch, 0s index]
2021/10/12 09:52:24.296307 [DVR] pruned 6 replaced airings in 0s.
2021/10/12 09:52:24.339171 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-13 3:30PM
2021/10/12 09:52:28.222519 [DVR] indexed 1256 airings (159 channels) [1s fetch, 2s index]
2021/10/12 09:52:29.343537 [DVR] indexed 57 movies (24 channels) [0s fetch, 0s index]
2021/10/12 09:52:29.545769 [DVR] pruned 16 replaced airings in 0s.
2021/10/12 09:52:29.554591 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-13 9:30PM
2021/10/12 09:52:33.546476 [DVR] indexed 1371 airings (159 channels) [0s fetch, 3s index]
2021/10/12 09:52:34.642382 [DVR] indexed 38 movies (19 channels) [0s fetch, 0s index]
2021/10/12 09:52:35.367651 [DVR] pruned 8 replaced airings in 0s.
2021/10/12 09:52:35.424976 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-14 3:30AM
2021/10/12 09:52:38.472938 [DVR] indexed 1318 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:52:39.457732 [DVR] indexed 29 movies (15 channels) [0s fetch, 0s index]
2021/10/12 09:52:39.653632 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-14 9:30AM
2021/10/12 09:52:42.795096 [DVR] indexed 1206 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:52:43.761737 [DVR] indexed 49 movies (19 channels) [0s fetch, 0s index]
2021/10/12 09:52:44.009436 [DVR] pruned 2 replaced airings in 0s.
2021/10/12 09:52:44.015323 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-14 3:30PM
2021/10/12 09:52:46.895157 [DVR] indexed 1155 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:52:47.939390 [DVR] indexed 61 movies (26 channels) [0s fetch, 0s index]
2021/10/12 09:52:48.154246 [DVR] pruned 15 replaced airings in 0s.
2021/10/12 09:52:48.161167 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-14 9:30PM
2021/10/12 09:52:51.226806 [DVR] indexed 1268 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:52:52.283973 [DVR] indexed 47 movies (21 channels) [0s fetch, 0s index]
2021/10/12 09:52:52.475351 [DVR] pruned 12 replaced airings in 0s.
2021/10/12 09:52:52.481273 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-15 3:30AM
2021/10/12 09:52:55.194640 [DVR] indexed 1339 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:52:56.105748 [DVR] indexed 31 movies (15 channels) [0s fetch, 0s index]
2021/10/12 09:52:56.286635 [DVR] pruned 5 replaced airings in 0s.
2021/10/12 09:52:56.293175 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-15 9:30AM
2021/10/12 09:52:59.156423 [DVR] indexed 1227 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:53:00.161296 [DVR] indexed 50 movies (20 channels) [0s fetch, 0s index]
2021/10/12 09:53:00.419392 [DVR] pruned 3 replaced airings in 0s.
2021/10/12 09:53:00.425591 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-15 3:30PM
2021/10/12 09:53:03.383269 [DVR] indexed 1172 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:53:04.405429 [DVR] indexed 63 movies (26 channels) [0s fetch, 0s index]
2021/10/12 09:53:04.775147 [DVR] pruned 11 replaced airings in 0s.
2021/10/12 09:53:04.781484 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-15 9:30PM
2021/10/12 09:53:07.558583 [DVR] indexed 1206 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:53:08.627920 [DVR] indexed 66 movies (28 channels) [0s fetch, 0s index]
2021/10/12 09:53:08.919942 [DVR] pruned 6 replaced airings in 0s.
2021/10/12 09:53:08.927134 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-16 3:30AM
2021/10/12 09:53:11.649672 [DVR] indexed 1361 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:53:12.728438 [DVR] indexed 43 movies (25 channels) [0s fetch, 0s index]
2021/10/12 09:53:13.086411 [DVR] pruned 18 replaced airings in 0s.
2021/10/12 09:53:13.093314 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-16 9:30AM
2021/10/12 09:53:15.649553 [DVR] indexed 1124 airings (159 channels) [0s fetch, 1s index]
2021/10/12 09:53:16.796704 [DVR] indexed 88 movies (37 channels) [0s fetch, 0s index]
2021/10/12 09:53:17.018175 [DVR] pruned 38 replaced airings in 0s.
2021/10/12 09:53:17.025059 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-16 3:30PM
2021/10/12 09:53:19.360547 [DVR] indexed 997 airings (159 channels) [0s fetch, 1s index]
2021/10/12 09:53:20.360460 [DVR] indexed 109 movies (37 channels) [0s fetch, 0s index]
2021/10/12 09:53:20.529714 [DVR] pruned 42 replaced airings in 0s.
2021/10/12 09:53:20.536208 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-16 9:30PM
2021/10/12 09:53:23.482564 [DVR] indexed 1132 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:53:24.560251 [DVR] indexed 81 movies (36 channels) [0s fetch, 0s index]
2021/10/12 09:53:24.774865 [DVR] pruned 17 replaced airings in 0s.
2021/10/12 09:53:24.846569 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-17 3:30AM
2021/10/12 09:53:28.015883 [DVR] indexed 1403 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:53:28.960163 [DVR] indexed 42 movies (24 channels) [0s fetch, 0s index]
2021/10/12 09:53:29.197001 [DVR] pruned 16 replaced airings in 0s.
2021/10/12 09:53:29.203424 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-17 9:30AM
2021/10/12 09:53:31.937938 [DVR] indexed 1114 airings (159 channels) [0s fetch, 1s index]
2021/10/12 09:53:33.056823 [DVR] indexed 91 movies (39 channels) [0s fetch, 0s index]
2021/10/12 09:53:33.231843 [DVR] pruned 20 replaced airings in 0s.
2021/10/12 09:53:33.238493 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-17 3:30PM
2021/10/12 09:53:35.815872 [DVR] indexed 1012 airings (159 channels) [0s fetch, 1s index]
2021/10/12 09:53:36.815486 [DVR] indexed 107 movies (40 channels) [0s fetch, 0s index]
2021/10/12 09:53:37.052761 [DVR] pruned 23 replaced airings in 0s.
2021/10/12 09:53:37.059533 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-17 9:30PM
2021/10/12 09:53:40.049748 [DVR] indexed 1154 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:53:41.282174 [DVR] indexed 72 movies (33 channels) [0s fetch, 0s index]
2021/10/12 09:53:41.640621 [DVR] pruned 20 replaced airings in 0s.
2021/10/12 09:53:41.647267 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-18 3:30AM
2021/10/12 09:53:44.315218 [DVR] indexed 1326 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:53:45.362012 [DVR] indexed 32 movies (18 channels) [0s fetch, 0s index]
2021/10/12 09:53:45.740705 [DVR] pruned 21 replaced airings in 0s.
2021/10/12 09:53:45.747607 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-18 9:30AM
2021/10/12 09:53:49.234996 [DVR] indexed 1145 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:53:50.150654 [DVR] indexed 53 movies (24 channels) [0s fetch, 0s index]
2021/10/12 09:53:50.547711 [DVR] pruned 16 replaced airings in 0s.
2021/10/12 09:53:50.574141 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-18 3:30PM
2021/10/12 09:53:53.437111 [DVR] indexed 1126 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:53:54.514890 [DVR] indexed 60 movies (24 channels) [0s fetch, 0s index]
2021/10/12 09:53:54.696201 [DVR] pruned 28 replaced airings in 0s.
2021/10/12 09:53:54.702852 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-18 9:30PM
2021/10/12 09:53:57.903770 [DVR] indexed 1250 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:53:59.048277 [DVR] indexed 47 movies (21 channels) [0s fetch, 0s index]
2021/10/12 09:53:59.239464 [DVR] pruned 24 replaced airings in 0s.
2021/10/12 09:53:59.245807 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-19 3:30AM
2021/10/12 09:54:01.903735 [DVR] indexed 1309 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:54:02.814562 [DVR] indexed 41 movies (19 channels) [0s fetch, 0s index]
2021/10/12 09:54:03.051488 [DVR] pruned 11 replaced airings in 0s.
2021/10/12 09:54:03.058215 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-19 9:30AM
2021/10/12 09:54:05.733663 [DVR] indexed 1144 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:54:07.070016 [DVR] indexed 60 movies (23 channels) [0s fetch, 0s index]
2021/10/12 09:54:07.495635 [DVR] pruned 12 replaced airings in 0s.
2021/10/12 09:54:07.501978 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-19 3:30PM
2021/10/12 09:54:11.336526 [DVR] indexed 1172 airings (159 channels) [1s fetch, 2s index]
2021/10/12 09:54:12.325366 [DVR] indexed 56 movies (23 channels) [0s fetch, 0s index]
2021/10/12 09:54:12.576226 [DVR] pruned 4 replaced airings in 0s.
2021/10/12 09:54:12.590842 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-19 9:30PM
2021/10/12 09:54:15.506977 [DVR] indexed 1288 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:54:16.388014 [DVR] indexed 33 movies (15 channels) [0s fetch, 0s index]
2021/10/12 09:54:16.687353 [DVR] pruned 8 replaced airings in 0s.
2021/10/12 09:54:16.693612 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-20 3:30AM
2021/10/12 09:54:19.547367 [DVR] indexed 1323 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:54:20.480672 [DVR] indexed 35 movies (17 channels) [0s fetch, 0s index]
2021/10/12 09:54:20.490710 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-20 9:30AM
2021/10/12 09:54:23.136084 [DVR] indexed 1181 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:54:24.174125 [DVR] indexed 51 movies (24 channels) [0s fetch, 0s index]
2021/10/12 09:54:24.351782 [DVR] pruned 1 replaced airings in 0s.
2021/10/12 09:54:24.358250 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-20 3:30PM
2021/10/12 09:54:27.425374 [DVR] indexed 1190 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:54:28.324864 [DVR] indexed 45 movies (18 channels) [0s fetch, 0s index]
2021/10/12 09:54:28.650643 [DVR] pruned 4 replaced airings in 0s.
2021/10/12 09:54:28.656971 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-20 9:30PM
2021/10/12 09:54:31.335811 [DVR] indexed 1275 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:54:32.191413 [DVR] indexed 27 movies (15 channels) [0s fetch, 0s index]
2021/10/12 09:54:32.418755 [DVR] pruned 11 replaced airings in 0s.
2021/10/12 09:54:32.425664 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-21 3:30AM
2021/10/12 09:54:35.638288 [DVR] indexed 1304 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:54:36.880245 [DVR] indexed 26 movies (14 channels) [0s fetch, 0s index]
2021/10/12 09:54:37.106714 [DVR] pruned 17 replaced airings in 0s.
2021/10/12 09:54:37.112527 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-21 9:30AM
2021/10/12 09:54:39.668822 [DVR] indexed 1180 airings (159 channels) [0s fetch, 1s index]
2021/10/12 09:54:40.735538 [DVR] indexed 45 movies (19 channels) [0s fetch, 0s index]
2021/10/12 09:54:40.995577 [DVR] pruned 16 replaced airings in 0s.
2021/10/12 09:54:41.002670 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-21 3:30PM
2021/10/12 09:54:44.146598 [DVR] indexed 1121 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:54:45.259209 [DVR] indexed 57 movies (22 channels) [0s fetch, 0s index]
2021/10/12 09:54:45.481513 [DVR] pruned 7 replaced airings in 0s.
2021/10/12 09:54:45.492760 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-21 9:30PM
2021/10/12 09:54:48.101953 [DVR] indexed 1229 airings (159 channels) [0s fetch, 1s index]
2021/10/12 09:54:49.047451 [DVR] indexed 45 movies (20 channels) [0s fetch, 0s index]
2021/10/12 09:54:49.408357 [DVR] pruned 12 replaced airings in 0s.
2021/10/12 09:54:49.415471 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-22 3:30AM
2021/10/12 09:54:52.279509 [DVR] indexed 1295 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:54:53.268435 [DVR] indexed 40 movies (19 channels) [0s fetch, 0s index]
2021/10/12 09:54:53.472982 [DVR] pruned 18 replaced airings in 0s.
2021/10/12 09:54:53.479963 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-22 9:30AM
2021/10/12 09:54:56.231858 [DVR] indexed 1151 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:54:57.275344 [DVR] indexed 57 movies (23 channels) [0s fetch, 0s index]
2021/10/12 09:54:57.620727 [DVR] pruned 16 replaced airings in 0s.
2021/10/12 09:54:57.635292 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-22 3:30PM
2021/10/12 09:55:00.568160 [DVR] indexed 1150 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:01.612589 [DVR] indexed 66 movies (28 channels) [0s fetch, 0s index]
2021/10/12 09:55:01.839360 [DVR] pruned 11 replaced airings in 0s.
2021/10/12 09:55:01.845873 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-22 9:30PM
2021/10/12 09:55:04.621459 [DVR] indexed 1169 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:05.641872 [DVR] indexed 61 movies (26 channels) [0s fetch, 0s index]
2021/10/12 09:55:05.904909 [DVR] pruned 8 replaced airings in 0s.
2021/10/12 09:55:05.911419 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-23 3:30AM
2021/10/12 09:55:08.856802 [DVR] indexed 1311 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:09.790131 [DVR] indexed 50 movies (23 channels) [0s fetch, 0s index]
2021/10/12 09:55:10.072155 [DVR] pruned 12 replaced airings in 0s.
2021/10/12 09:55:10.078623 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-23 9:30AM
2021/10/12 09:55:12.617440 [DVR] indexed 1113 airings (159 channels) [0s fetch, 1s index]
2021/10/12 09:55:14.186551 [DVR] indexed 80 movies (33 channels) [0s fetch, 0s index]
2021/10/12 09:55:14.504797 [DVR] pruned 5 replaced airings in 0s.
2021/10/12 09:55:14.510529 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-23 3:30PM
2021/10/12 09:55:17.400982 [DVR] indexed 1013 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:18.403583 [DVR] indexed 94 movies (38 channels) [0s fetch, 0s index]
2021/10/12 09:55:18.749166 [DVR] pruned 10 replaced airings in 0s.
2021/10/12 09:55:18.755775 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-23 9:30PM
2021/10/12 09:55:21.473605 [DVR] indexed 1108 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:22.450535 [DVR] indexed 80 movies (31 channels) [0s fetch, 0s index]
2021/10/12 09:55:22.762707 [DVR] pruned 15 replaced airings in 0s.
2021/10/12 09:55:22.775747 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-24 3:30AM
2021/10/12 09:55:26.325090 [DVR] indexed 1345 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:27.412071 [DVR] indexed 49 movies (22 channels) [0s fetch, 0s index]
2021/10/12 09:55:27.917307 [DVR] pruned 9 replaced airings in 0s.
2021/10/12 09:55:27.924353 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-24 9:30AM
2021/10/12 09:55:31.172976 [DVR] indexed 1114 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:32.613174 [DVR] indexed 79 movies (35 channels) [0s fetch, 0s index]
2021/10/12 09:55:32.894960 [DVR] pruned 17 replaced airings in 0s.
2021/10/12 09:55:32.904053 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-24 3:30PM
2021/10/12 09:55:36.211427 [DVR] indexed 1038 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:37.355748 [DVR] indexed 91 movies (33 channels) [0s fetch, 0s index]
2021/10/12 09:55:37.715836 [DVR] pruned 14 replaced airings in 0s.
2021/10/12 09:55:37.723069 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-24 9:30PM
2021/10/12 09:55:40.611229 [DVR] indexed 1150 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:41.679243 [DVR] indexed 76 movies (32 channels) [0s fetch, 0s index]
2021/10/12 09:55:41.997298 [DVR] pruned 3 replaced airings in 0s.
2021/10/12 09:55:42.004254 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-25 3:30AM
2021/10/12 09:55:44.745095 [DVR] indexed 1309 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:45.677774 [DVR] indexed 41 movies (21 channels) [0s fetch, 0s index]
2021/10/12 09:55:45.925234 [DVR] pruned 9 replaced airings in 0s.
2021/10/12 09:55:45.931089 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-25 9:30AM
2021/10/12 09:55:48.722155 [DVR] indexed 1143 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:49.710900 [DVR] indexed 54 movies (19 channels) [0s fetch, 0s index]
2021/10/12 09:55:49.959297 [DVR] pruned 14 replaced airings in 0s.
2021/10/12 09:55:49.965321 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-25 3:30PM
2021/10/12 09:55:52.893729 [DVR] indexed 1142 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:53.933058 [DVR] indexed 62 movies (23 channels) [0s fetch, 0s index]
2021/10/12 09:55:54.202369 [DVR] pruned 7 replaced airings in 0s.
2021/10/12 09:55:54.208592 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-25 9:30PM
2021/10/12 09:55:57.155179 [DVR] indexed 1245 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:55:58.177339 [DVR] indexed 53 movies (23 channels) [0s fetch, 0s index]
2021/10/12 09:55:58.380570 [DVR] pruned 8 replaced airings in 0s.
2021/10/12 09:55:58.386160 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-26 3:30AM
2021/10/12 09:56:01.290360 [DVR] indexed 1309 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:56:02.543863 [DVR] indexed 41 movies (16 channels) [0s fetch, 0s index]
2021/10/12 09:56:02.752399 [DVR] pruned 5 replaced airings in 0s.
2021/10/12 09:56:02.758399 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-26 9:30AM
2021/10/12 09:56:06.010707 [DVR] indexed 1139 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:56:06.965942 [DVR] indexed 57 movies (21 channels) [0s fetch, 0s index]
2021/10/12 09:56:06.975306 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-26 3:30PM
2021/10/12 09:56:09.736472 [DVR] indexed 1183 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:56:10.888089 [DVR] indexed 58 movies (23 channels) [0s fetch, 0s index]
2021/10/12 09:56:11.202120 [DVR] pruned 1 replaced airings in 0s.
2021/10/12 09:56:11.207807 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-26 9:30PM
2021/10/12 09:56:14.035942 [DVR] indexed 1267 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:56:15.032337 [DVR] indexed 42 movies (17 channels) [0s fetch, 0s index]
2021/10/12 09:56:15.041506 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-27 3:30AM
2021/10/12 09:56:17.801767 [DVR] indexed 1308 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:56:18.921166 [DVR] indexed 38 movies (17 channels) [0s fetch, 0s index]
2021/10/12 09:56:19.267968 [DVR] pruned 2 replaced airings in 0s.
2021/10/12 09:56:19.270436 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-27 9:30AM
2021/10/12 09:56:21.932096 [DVR] indexed 1180 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:56:23.032075 [DVR] indexed 56 movies (23 channels) [0s fetch, 0s index]
2021/10/12 09:56:23.038178 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-27 3:30PM
2021/10/12 09:56:25.732996 [DVR] indexed 1167 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:56:26.747535 [DVR] indexed 56 movies (22 channels) [0s fetch, 0s index]
2021/10/12 09:56:26.754052 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-27 9:30PM
2021/10/12 09:56:29.476294 [DVR] indexed 1250 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:56:30.454026 [DVR] indexed 45 movies (18 channels) [0s fetch, 0s index]
2021/10/12 09:56:30.460112 [DVR] Fetching guide data for 159 stations in X-TVE @ 2021-10-28 3:30AM
2021/10/12 09:56:33.254449 [DVR] indexed 1290 airings (159 channels) [0s fetch, 2s index]
2021/10/12 09:56:34.265001 [DVR] indexed 36 movies (15 channels) [0s fetch, 0s index]
2021/10/12 09:56:36.862948 [IDX] Pruned 0 expired groups from X-TVE in 20.099184ms.
2021/10/12 09:56:37.987881 [IDX] Pruned 4575 expired airings from X-TVE in 988.464608ms.

#6

[TNR] Cancelling stream TVE-Verizon ch6140 after no data was received for 2m0s

Says no stream received for 2 minutes.
So the stream coming from ESPN isn't available or drops out.
Any problems when watching it Live in a web browser at their site?

1 Like
#7

FYI you may need to set permissions on this directory for system internal user channels to have at least read access to it.

#8

it usually works...both in the espn app and on channels...but periodically i get the lost connection message...I guess I never thought it was from the TVE sending the information.

#9

that was just me trying to set up the movies and TV shows library...I did set permissions but for some reason its still not reading it.

1 Like
#10

apps have nothing to do with where Channels gets the stream from.
Thought you knew that all TVE streams in Channels DVR come from the networks live streaming websites.
You can't compare what you see in an app with what is on their website where Channels gets it from.

If you want to know if it's an issue with Channels, check the live website stream.
If the issue happens on the network website stream it obviously will also happen in Channels.

#11

I am also constantly getting this lately never had it before ... and this is using a Prime. Also getting pauses.

2021/10/12 11:05:16.366232 [TNR] Cancelling stream 13147C7B/1 ch748 after no data was received for 6s
2021/10/12 11:05:16.366232 [SNR] Statistics for ch748 FNCHD: ss=82%-83% snq=100% seq=100% bps=3818470,691840-5636992 pps=337,0-491
2021/10/12 11:05:16.380183 [TNR] Closed connection to 13147C7B/1 for ch748 FNCHD

2021/10/12 06:15:50.785590 [TNR] Cancelling stream 13147C7B/1 ch793 after no data was received for 6s
2021/10/12 06:15:50.785590 [SNR] Statistics for ch793 BBCAPH: ss=82%-83% snq=100% seq=100% bps=3852000,1446848-4128480 pps=324,0-362
2021/10/12 06:15:50.799611 [TNR] Closed connection to 13147C7B/1 for ch793 BBCAPH
2021/10/12 06:15:51.358839 [TNR] Opened connection to 13147C7B/1 for ch793 BBCAPH
2021/10/12 06:16:13.515385 [TNR] Cancelling stream 13147C7B/1 ch793 after no data was received for 6s
2021/10/12 06:16:13.515385 [SNR] Statistics for ch793 BBCAPH: ss=82% snq=100% seq=90%,0%-100% bps=3609873,0-4113440 pps=247,0-431
2021/10/12 06:16:13.529020 [TNR] Closed connection to 13147C7B/1 for ch793 BBCAPH
2021/10/12 06:16:14.059424 [TNR] Opened connection to 13147C7B/1 for ch793 BBCAPH
2021/10/12 06:16:26.041070 [TNR] Cancelling stream 13147C7B/0 ch781 after no data was received for 6s
2021/10/12 06:16:26.055469 [TNR] Closed connection to 13147C7B/0 for ch781 IFCHD
2021/10/12 06:16:26.057937 [SNR] Statistics for "Movies\Wayne's World (1992) 2021-10-12-0534.mpg": ss=76%-77% snq=99%,98%-100% seq=100% bps=3640764,1218240-5515168 pps=317,0-482
2021/10/12 06:16:26.057937 [DVR] Job 1634042070-8 Wayne's World (1992) ended prematurely: 1h19m33.9420626s
2021/10/12 06:16:26.064190 [DVR] Starting job 1634042070-8 Wayne's World (1992) on ch=[781]
2021/10/12 06:16:26.064190 [DVR] Waiting 9h28m3.9358091s until next job 1634078670-8 Fast Times at Ridgemont High (1982)
2021/10/12 06:16:26.064190 [DBG] Scheduling wake timer for scheduled recording in 9h26m33.9358091s
2021/10/12 06:16:26.779418 [TNR] Opened connection to 13147C7B/0 for ch781 IFCHD
2021/10/12 06:16:26.779418 [DVR] Recording for job 1634042070-8 from 13147C7B ch781 into "Movies\Wayne's World (1992) 2021-10-12-0534.mpg" for 1h19m33.9358091s
2021/10/12 06:17:01.326964 [TNR] Cancelling stream 13147C7B/0 ch781 after no data was received for 6s
2021/10/12 06:17:01.340016 [TNR] Closed connection to 13147C7B/0 for ch781 IFCHD
2021/10/12 06:17:01.343834 [SNR] Statistics for "Movies\Wayne's World (1992) 2021-10-12-0534.mpg": ss=77%-78% snq=100% seq=100% bps=3338172,1846912-4274368 pps=261,0-381
2021/10/12 06:17:01.344395 [DVR] Job 1634042070-8 Wayne's World (1992) ended prematurely: 1h18m58.6556614s
2021/10/12 06:17:01.350159 [DVR] Starting job 1634042070-8 Wayne's World (1992) on ch=[781]
2021/10/12 06:17:01.350159 [DVR] Waiting 9h27m28.6498409s until next job 1634078670-8 Fast Times at Ridgemont High (1982)
2021/10/12 06:17:01.350159 [DBG] Scheduling wake timer for scheduled recording in 9h25m58.6498409s

Logs have been submitted as 5314fc5c-b24e-4060-b5e7-694324894e1e

#12

Two separate issues.

First is with TVE. I recommend you upgrade your DVR to prerelease.

Second is with cable. Your signal stats show pps is dropping to zero, so something is up with the tuner or cable signal.

#13

Would like to know what he finds. I agree that cancelling the stream for no data in 6 secs is an issue.
Even though they're perfect recordings, the majority of my recordings from a Prime show the 0 pps, because you start sampling early. Brought that up and ended up with a monologue in the topic.

#14

I have no interruptions at all using HDHomeRun APP it also happens on my OTA I have several Interrupted recordings. I will Power Cycle my tuners and keep an eye on it.

It just happened again ...

2021/10/12 12:12:57.877478 [TNR] Cancelling stream 13147C7B/0 ch748 after no data was received for 6s
2021/10/12 12:12:57.877478 [SNR] Statistics for ch748 FNCHD: ss=81% snq=100% seq=100% bps=3356323,82720-4999296 pps=298,0-440
2021/10/12 12:12:57.891678 [TNR] Closed connection to 13147C7B/0 for ch748 FNCHD
2021/10/12 12:12:58.455575 [TNR] Opened connection to 13147C7B/0 for ch793 BBCAPH

#15

Maybe you can split my problem into another thread.

It might be something on my END ... I did get a Communication error when observing in HDHomeRun Config.

#16

@tmm1

Found what the problem was ... I recently got a New XFINITY router and it has MOCA enabled ... and I previously had 2 MOCA adapters and on the old XFINITY router Moca was turned off... I disconnected the extra Moca adapter and use the one on the new router and everything is working great.

All my Equipment is down in the basement and Moca from basement to upstairs.

Observing the recording using the HDHomeRun config and getting the communication error gave me the lead on what the problem might be.

2 Likes
#17

i dont have cable unless you are referring to the TVE. I will upgrade the DVR now...

#18

i always wondered how do you use moca from modem if you have to bring the cable signal in on the same coaxial line?

1 Like
#19

Cable TV Signal/Internet and network signal share the same Coax. Works great. We had a garbage truck take down our Wire ... so the Cable Company gave me new router/modem with gigabit speed.... but one of my Moca adapter was right next to the modem which also had Moca ... kept causing Intermittent interruptions.

#20

I'm confused so when you plug the wire into the modem...that is an incoming connection so how can I hook up a moca adapter upstairs when there is no outgoing connection from the modem to get the moca back out?