I thought I got away from "Connection Lost" Ugh!

jxxaxxy · October 13, 2021, 12:47am

You need two moca adapters. One on each end of your coax run. That way it can convert from ethernet to coax and coax back to ethernet. Unless I miss understood your question.
router via ethernet cable -> moca (coax cable) moca -> ethernet to device

Edwin_Perez · October 13, 2021, 12:55am

You are correct you need 2 ... I have one in the basement connected to a switch and Coax Cable ... the upstairs I have the one built in to the XFINITY Modem/Router...

Mikchek · October 13, 2021, 3:05am

that is what I'm missing. if the modem provides the internet via ethernet cable...and you have to provide a coaxial IN for the modem...how do you get OUT to the second moca adapter?

I know how 2 moca adapters traditionally work where there is one on each side of a coax but it has just always stumped me how the moca enabled modem/router plays into the equation

Edwin_Perez · October 13, 2021, 3:11am

Where the Cable comes into the house there is a splitter ... one connection to the splitter runs to my basement that is where it is connected to my moca adapter which is connected to my network switch with the HDHomeRuns servers etc ...

The other connection from the outside Splitter goes to main living room ... another splitter to my XFINITYModem/Router which has Moca built in and my Main Cable Box.

All other TV's are connected wirelessly. No need for anymore Cable boxes as the FireSticks have full access to all my XFINITY Channels and on Demand stuff/Record,

Mikchek · October 14, 2021, 11:14pm

so you do NOT have a second Moca Adapter right? your modem is that second moca adapter?

jxxaxxy · October 14, 2021, 11:30pm

Removing post and let Edwin answer as he is more experienced with it. As stated would depending on hardware.

Edwin_Perez · October 14, 2021, 11:36pm

The XFINITY/MODEM router has built in MOCA so you only need 1 additional Adapter. If your MODEM/Router does not have MOCA then you need at the minimum 2 Adapters.

One way to find out if your Modem has MOCA is to login to the web page usually found on http://10.0.0.1 for xfinity.

chDVRuser · October 15, 2021, 12:19am

Mikchek · October 15, 2021, 2:54am

yep I do have it...but whats weird is I already have mocas in my house 2 one from the basement to the attic but it still says no mocas detected in the modem. do they only work in pairs?

Edwin_Perez · October 15, 2021, 12:20pm

You need to describe your connection starting from the basement...

In the basement I have a switch with all my devices connected including the moca Ethernet. The moca is attached to coax that leads to splitter that has a coax connected to my XFINITY Modem upstairs.

Splitter ____________________ XFINITY modem Upstairs
Cable to house >>>Splitter >>>
__________________________ Moca connected to switch via ethernet.

Mikchek · October 15, 2021, 1:37pm

had another issue today...dont know why

2021/10/15 08:32:22.761745 [TNR] Opened connection to TVE-Verizon for ch6140 ESPN1
2021/10/15 08:34:51.058057 [TNR] Cancelling stream TVE-Verizon ch6140 after no data was received for 2m0s
2021/10/15 08:34:51.060958 [TNR] Closed connection to TVE-Verizon for ch6140 ESPN1
2021/10/15 08:34:52.201090 [SYS] Downloading new version v2021.10.15.0042
2021/10/15 08:34:57.345897 [SYS] Update downloaded and verified successfully.
2021/10/15 08:34:57.345948 [SYS] Shutting down for upgrade from v2021.10.11.2008 to v2021.10.15.0042
2021/10/15 08:35:02.570089 [SYS] Bonjour service stopped.
2021/10/15 08:35:02.571873 [DVR] Recording engine stopped.
2021/10/15 08:35:03.799937 [SYS] Starting Channels DVR v2021.10.15.0042 (linux-x86_64 pid:14526) in /var/packages/ChannelsDVR/target/channels-dvr/data
2021/10/15 08:35:03.849637 [SYS] Started HTTP Server
2021/10/15 08:35:04.271830 [HDR] Found 0 devices
2021/10/15 08:35:07.086863 [TVE] action=cbs_station err=unavailable in location
2021/10/15 08:35:09.287991 [TVE] action=nbcu_stream data={"code":"3904","message":"Error generating content.","info":"Can't determine stream URL.","restricted":false,"localizedChannelInfo":{"channel":"telemundo","logoUrl":"https://ecms-akamai-images.nbcuni.com/raw/upload/v1620828960/prod/stations/WKTB/logos.json","dma":"524","homeChannel":null,"geoChannel":"wktb"},"requestinfo":{"mediaType":"live","geoLookupType":"ip","countryCode":"US","geoZip":"30004","encryptedZip":null,"serviceZip":null,"device":"web","mvpdid":"Verizon","ip":"73.106.58.68"}}
2021/10/15 08:35:09.521341 [TVE] failed to discover local Telemundo station via Verizon: not available
2021/10/15 08:35:09.906054 [TVE] action=cbs_station err=unavailable in location
2021/10/15 08:35:10.599143 [TVE] failed to discover local Telemundo station via DTV: notAuthorized: 0033:The customer is not authorized for the content requested
2021/10/15 08:35:14.332297 [TVE] failed to discover local Telemundo station via Dish: notAuthorized: You do not have a subscription to view the requested content. To upgrade your programming go to mydish.com/programming and then log back in to view content.
2021/10/15 08:35:17.044622 [DVR] Recording engine started in /volume1/ChannelsDVR
2021/10/15 08:35:17.045207 [SYS] Bonjour service running for dvr-imedia.local. [10.0.0.41 10.1.1.128]
2021/10/15 08:35:18.620960 [SYS] Created database snapshot: backup-20211015.083518
2021/10/15 08:35:23.131400 [NAT] Failed to map port using upnp: AddPortMapping: 718 The port mapping entry specified conflicts with a mapping assigned previously to another client
2021/10/15 08:35:27.710567 [IDX] Pruned 4630 expired airings from X-TVE in 661.223626ms.

i need to get better at reading the logs

Mikchek · October 15, 2021, 1:41pm

my coax comes into the home and goes directly into a splitter. 1 goes to the modem and 2 goes into a moca adapter. that moca adapter goes into the modem ethernet. the coax then travels to the attic where I have another 5 way splitter. 4 go to the bedrooms. and the 5th goes to another mocha adapter. which goes ethernet to another switch.

These 2 moca adapters work BUT I have attempted to add another moca in one of the bedrooms and it does NOT work. I just turned on moca in the modem and I havent changed anything yet but the modem says it doesnt see any moca adapters on the network which I thought was kinda weird.

Edwin_Perez · October 15, 2021, 1:46pm

Why are you connecting the Ethernet from the Moca to the modem if the modem has Moca ? If the modem has Moca active you should not connect the ethernet from the moca to the modem ... the coax is enough.

The moca ethernet should connect to a switch or some device. Not connected to your modem.

Mikchek · October 15, 2021, 11:35pm

i got it now...its working...WHOO HOO!!!

Mikchek · October 19, 2021, 3:13pm

Connection loss is getting more and more frequent...also choppy playback

what is set up wrong?

Edwin_Perez · October 19, 2021, 3:30pm

TVE is a different animal and it relies a lot on your connection to the Internet ... Your connection from the server to the Internet might be dropping. Can you do a Internet Speedtest from your server ?

Mikchek · October 19, 2021, 3:32pm

i just recently switched to a synology 220+

how can I do a speed test from that?

Macnbaish · October 20, 2021, 1:36am

Before worrying about a speed test I’d set up some ping tests. SSH to your Synology and run “sudo ping -O www.Google.com”. You’ll be prompted for your password, and after entering that it will start a continuous ping. Look for large variations in the time number. You want it to be pretty consistent, within a few ms typically. Large variations in the number or packets being lost with any kind of regularity indicate internet issues that need to be addressed.

Mikchek · October 20, 2021, 3:09am

i will do that....I have gig internet service and I have both Ethernet ports plugged in the back of the synology.

Edwin_Perez · October 20, 2021, 11:28am

Did you make sure you have no Ethernet from your Moca connected to the router if it already has coax connected to it ?