Imported Content Not in Library

Media I import is not showing in ChannelsDVR. In the logs its showing all episodes added ok.

Log
2022/02/27 14:36:30.098771 New diagnostic log submitted under c53ff693-3be4-445f-8df4-7d6a705a5b17

Edit: Uploaded screenshot with video file details incase it makes a difference

Added another show. Hot in Cleveland and its not showing in library
logs submitted
2022/02/27 16:51:37.535732 New diagnostic log submitted under 2d086246-f19e-4b56-8e46-a914cb90d3de

screeenshot of media details

Maybe check under DVR > Manage > Unmatched on the web UI

DVR > Managed > Unmatched

Nothing there.

I just attempted a 3rd show. My name is earl. This show was downloaded with PlayON.
I submitted a 3rd log for the My Name is Earl.
Logs have been submitted as 9592e4e2-f646-4a7b-9e90-bde47810c5f7 .

Things I will try next. I try rebooting Channels DVR. Under Local content I will "Scan Sources"

We will see if this works.

EDIT: Restarted Channels server. Rescanned sources. Nothing.

Ill try adding a movie. See if I get the same issue

The log shows each episode scanned?

Yes.

Im doing a experiment now. Im adding star trek movies. So far it looks like ChannelsDVR is recognizing them.

Next i will delete. Then add thesecsame Star Trek video files as TV and see if it inports them.

That will letvus know if its TV Show imports or if its my files


edit #1
Results of adding Star Trek movies. Imports > Movies. Then it shows in Library



Will be back with results when I import same media files on TV Shows

When I add my start trek movies to imports (TV) it wont even scan them. Maybe because it doesn't like file structure.

But when I imported My name is earl, hot in Cleveland and grounded for life. Logs show that it scanned each of them.

They probably imported under a wrong show name.
Channels DVR tries so hard to import TV Shows, sometimes they don't appear under Unmatched, but you'll find them under a mismatched show name.

1 Like

I checked
Library > TV Shows > Filter=All Shows > Sort (Tried both Date Added and Date Updated)

Doesnt show up.

I also checked these to see if they are there
DVR > Manage > Shows > Sort descending
DVR > Manage > Unmatched

I have updated to latest pre-release
I have restarted Channels DVR server
I have tried Local Content > Maintenance > Scan Sources


I Just added Time Wasters, obtained from AnyStream.
Log submitted.
Logs have been submitted as 10becf73-bea1-49f0-ab7b-3de103cb598c

Blockquote
2022/02/27 19:11:54.042305 [SCN] Imported TV show Season 01/Timewasters Season 01 Episode 01 - The Jazz Age.mp4
2022/02/27 19:12:51.716847 [SCN] Imported TV show Season 01/Timewasters Season 01 Episode 02 - The Wellness Institute.mp4
2022/02/27 19:13:42.516297 [SCN] Imported TV show Season 01/Timewasters Season 01 Episode 03 - Follow Your Dreams.mp4
2022/02/27 19:14:33.690750 [SCN] Imported TV show Season 01/Timewasters Season 01 Episode 04 - Men Only.mp4
2022/02/27 19:15:24.784152 [SCN] Imported TV show Season 01/Timewasters Season 01 Episode 05 - There Has Been a Murder!.mp4
2022/02/27 19:16:18.841452 [SCN] Imported TV show Season 01/Timewasters Season 01 Episode 06 - Nick + Nicola.mp4
2022/02/27 19:17:14.007046 [SCN] Imported TV show Season 02/Timewasters Season 02 Episode 01 - 19-58.mp4
2022/02/27 19:18:05.207053 [SCN] Imported TV show Season 02/Timewasters Season 02 Episode 02 - Nick's World Famous Jazz Club.mp4
2022/02/27 19:18:55.422196 [SCN] Imported TV show Season 02/Timewasters Season 02 Episode 03 - Summer of Love.mp4
2022/02/27 19:19:45.880686 [SCN] Imported TV show Season 02/Timewasters Season 02 Episode 04 - Timebender.mp4
2022/02/27 19:20:37.165100 [SCN] Imported TV show Season 02/Timewasters Season 02 Episode 05 - Bad Juju.mp4
2022/02/27 19:21:27.605680 [SCN] Imported TV show Season 02/Timewasters Season 02 Episode 06 - By Any Means Necessary.mp4
2022/02/27 21:18:29.572428 [TRS] DNS: OK: Resolved host via system DNS
2022/02/27 21:18:30.498702 [TRS] Cloud Reachable: OK: Connected to community.getchannels.com
2022/02/27 21:18:30.690159 [TRS] Local Time: OK: Local clock is accurate
2022/02/27 21:18:30.690241 [TRS] TV Everywhere: OK
2022/02/27 21:18:30.815141 [TRS] TV Everywhere DNS: OK: Resolved TVE authenticator via system DNS
2022/02/27 21:18:30.815202 [TRS] Remote Access: OK: Remote access not configured
2022/02/27 21:18:30.815586 [TRS] Disk Permissions: OK
2022/02/27 21:19:03.665090 New diagnostic log submitted under 10becf73-bea1-49f0-ab7b-3de103cb598c

New Log
Logs have been submitted as 3adc5b33-9f0a-468c-a78c-e347c19691a1

On the previous attempt I added "Time Wasters" as Local Content > TV Sources.
This time I added Time Wasters as Local Content > Movies.

It now shows up under Library > Movies.

So I think there is some kind of bug with Local Content > TV Sources.

2022/02/27 21:30:09.709611 [SCN] Imported movie Timewasters Season 01 Episode 01 - The Jazz Age.mp4
2022/02/27 21:30:59.813548 [SCN] Imported movie Timewasters Season 01 Episode 02 - The Wellness Institute.mp4
2022/02/27 21:31:59.435897 [SCN] Imported movie Timewasters Season 01 Episode 03 - Follow Your Dreams.mp4
2022/02/27 21:32:58.614814 [SCN] Imported movie Timewasters Season 01 Episode 04 - Men Only.mp4
2022/02/27 21:33:48.577397 [SCN] Imported movie Timewasters Season 01 Episode 05 - There Has Been a Murder!.mp4
2022/02/27 21:34:39.278524 [SCN] Imported movie Timewasters Season 01 Episode 06 - Nick + Nicola.mp4
2022/02/27 21:35:16.894193 [TRS] DNS: OK: Resolved host via system DNS
2022/02/27 21:35:17.516121 [TRS] Cloud Reachable: OK: Connected to community.getchannels.com
2022/02/27 21:35:18.018121 [TRS] Local Time: OK: Local clock is accurate
2022/02/27 21:35:18.018179 [TRS] TV Everywhere: OK
2022/02/27 21:35:18.087756 [TRS] TV Everywhere DNS: OK: Resolved TVE authenticator via system DNS
2022/02/27 21:35:18.087825 [TRS] Remote Access: OK: Remote access not configured
2022/02/27 21:35:18.088176 [TRS] Disk Permissions: OK
2022/02/27 21:35:50.654067 New diagnostic log submitted under 3adc5b33-9f0a-468c-a78c-e347c19691a1

Do you see any of the TV Shows in the files json http://192.168.39.187:8089/dvr/files ?
The latest recording/import should be at the top.

What if the folder/file format for the shows you're trying to import?
Should be SHOWNAME (optionalYEAR)/Season #/S#E# EpisodeTitle

What I see at the top is My Name Is Earl. Since then I have attempted to import a Time Wasters.

[{"ID":"11259","GroupID":"184174","Path":"Season 4/My Name Is Earl - s04e27 - Dodge's Dad.mp4","CreatedAt":1633096604,"Duration":1303.603,"Completed":true,"Processed":true,"Airing":{"Source":"","Time":0,"Duration":0,"Title":".","EpisodeTitle":"Dodge's Dad","Tags":["HD","Stereo"],"SeriesID":"184174","SeasonNumber":4,"EpisodeNumber":27},"UpdatedAt":1646001319793,"ImportPath":"/volume1/Media/Video/Television/My Name Is Earl","ImportQuery":".","ImportGroup":"184174","ImportedAt":1646001319191},{"ID":"11258","GroupID":"184174","Path":"Season 4/My Name Is Earl - s04e26 - Inside Probe, Part 2.mp4","CreatedAt":1633096548,"Duration":1243.409,"Completed":true,"Processed":true,"Airing":{"Source":"tms","OriginalDate":"1993-05-23","Time":738115200,"Duration":0,"Title":"In Living Color","EpisodeTitle":"In Living Color's Feedback Line","Summary":"A response to viewer complaints; LaShawn works at the beauty shop.","FullSummary":"A response to viewer complaints; LaShawn (T'Keyah "Crystal" Keymah) works at the beauty shop; the B.S. Brothers

It doesn't know what the show is.
You need to have the Showname/Season/Episode
My Name Is Earl/Season 4/My Name Is Earl - s04e27 - Dodge's Dad.mp4

Change your import path to /volume1/Media/Video/Television
See Channels Support - Import Your Own Movies and TV Shows

Would I need to do

/volume1/Media/Video/Television/TV
Then put all the shows I want in Channels into that directory


I already have shows pointed to exact directory with no problem

/volume1/Media/Video/Television/King Of Queens
/volume1/Media/Video/Television/Friends 1994–2004 Complete Series BDRip 720p multisub-HighCode

Both already work. So I would assume that this would work as well
/volume1/Media/Video/Television/My Name Is Ear

Yes, that would be a good way to start with a test set of shows.

You can do what you want, but if it's not in the expected import directory format, Channels DVR won't import it correctly.

You can’t import individual tv shows like that. You need to import the root tv directory containing all your shows.

If it worked at all, is the bug. But as you’ve seen, it’s not working correctly. You should remove all those imported dirs, prune, then add the root directory to import all your shows.

Ok.
So it worked before because it was a glitch and I was lucky. Ok. . .

I will make a Master Directory for the TV Shows I want channels to have access to. Its getting late. Ill update tomorow as to the success.

1 Like

Update: Imports are now working.

So i put content I want in a subdirectory within my Television folder. Then pointed ChannelsDVR at the subdirectory. That seems to work.

I still prefer how it used to work for me. Where i could just point at the individual show. I know that was a bug. Not how you intended it to work. But up until recently. It worked that way. I miss the bug.

I am having problems importing tv shows. I have never seen a file appear in my DVR folder even though the log shows a successful import. Is there a lag between adding the path and actually seeing a file? Some files fail on one attempt and the same file is successful on another. Seems to be no rhyme or reason. What does exit status 1 mean?