I’m attempting to use the iOS app to access my two HDHomeRun devices that I have at my house (one is a Prime, the other is a Connect, both are updated to the latest available FW). I’ve run into a couple of problems. The first is that after I manually added the sources on my phone last night, this morning both were gone. I had to manually add them again.
The other, more serious, problem is that most of the time when I attempt to watch a channel, I get a Tuner Not Available message. I was able to start a stream last night while connected over the VPN at least once, so I don’t think it’s necessarily a VPN issue, but I can’t rule it out either. I also saw this message while connected via Wi-Fi directly to my home network. We don’t have a lot of devices in the house that use the HDHomeRuns — there are three Apple TV’s running Channels. But at the time this is happening, none of them are currently using the HDHomeRuns.
Is there any debugging I can do on my end to track this down? What exactly is Channels doing to determine if a tuner is not available
Edit: Just wanted to note that this happens if I choose a channel on either the Prime or the Connect. It doesn’t seem to be limited to just one of them.