Keeps losing connection

error: url=http://192.168.1.133:8089 domain=NSURLErrorDomain code=-1001 description=The request timed out.

error: url=http://192.168.1.135:8089/status domain=NSURLErrorDomain code=-1001 description=The request timed out.

It looks like either your network is not reliable, or your IP on your DVR laptop keeps changing.

You should login to your router and setup a static DHCP rule for your DVR so it keeps the same IP. It's also recommended to do the same for your HDHR.

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How come it only affects Apple devices, Not Firetv or Android?

Set static IP on both my Hdhomeruns and dvr server. So far so good. Big plus is channels change so much faster
Thanks

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And not working again. Says no server at IP address. How can the browser on the iPad find the server and the app can’t

Please submit diagnostics again

I pad sent. Will send Apple TV when I can get into app

On the Apple TV I can’t open the app, but I can watch OTA only from the top row.

On your iPad in Safari can you open http://192.168.1.135:8089/status

How long does it take to load?

Instant

In your diagnostics it shows it tried to connect two times, and waited 2 seconds each time and did not get any response.

Is your laptop going to sleep maybe?

The only difference in Android is it waits 3 seconds instead of 2 seconds.

Just checked, Laptop is not asleep

Well it would have woken up if its loading fast now. But maybe it was sleeping before and slow to wake up?

You can check the window settings to see if its set to sleep: https://www.lifewire.com/change-windows-sleep-settings-4143310

Sleep is set to never

Okay next time the app doesn't work try clicking that link again quickly and see if it loads and how many seconds it takes.

Ok, what about the Apple TV?

Richard:

I’ve noticed that you are still posting “connection” issues in various threads.

Although the “reboots” (router and/or modem) seems temporarily fix...however, seems like only 1-3 days and then you have another issue?

If you did follow tmm1’s instructions to set reserved IP in DHCP...then, IMO, your network is root cause. Possibly network setup but more likely...either router and/or modem.

If you have “spares” that you can try, then test BUT —only swap/change 1 device - then test. Then if not helping? Go back to “original” setup and change the other device (rinse and repeat). If still no relief, then try both swaps.

Long 6-10 day process...but may get to the bottom of your connection issues.

Also, suggest that you keep listing your connection issues in this thread...rather than separate threads. It’ll be a lot easier in the end...and shows the pattern here. :grinning:

To be fair I didn’t know the red explanation symbol was the same issue
Yes I tried setting the IP address. I am going to wait until I get my nas before I investigate further. Still don’t know why the app would lose connection, not the website.

Possibly timing...

If you can move from the one failing (App) and to the Web ASAP.

If it’s OK...try the failed again...(but clear it before rerunning). Clear it by ending the APP...close it or... swipe up and kill APP (if iOS)

Thanks. Honestly I've given up trying to narrow down the issue. As long as things get recorded and I have other devices/apps I watch the content, it's not worth the hassle.

I've released an iOS and tvOS beta that improves the situation around app start that may help your situation.