New internet modem /gateway

[bnanewbie]

Hey Y’all - I hope someone can help me. I installed channels DVR several years ago and been using fine ever since. Our internet gateway/modem to whatever you call it went out and we had to get a new one…channels doesn’t work so I am assuming we have to change a setting somewhere…has anyone been through this before or have any advice? I appreciate it. Thanks!!

[tmm1]

Which part is not working? What is happening exactly?

[bnanewbie]

Well…I am working remote from my tv and my partner is home…he has the internet up and running and I cannot connect to the channels DVR remotely. Everything auto connected to the Wi-Fi and internet when he started up the new gateway except channels. The HDHomeRun is even running and working. The name and password of the Wi-Fi stayed the same.

[bnanewbie]

Meant to say I am working remote from my rv

[themediaguy]

Did you setup port forwarding on your new router for Channels?

Stream Remotely

[ari_tafari]

There was a similar issue a few months ago.
Try these steps suggested by @tmm1

@tmm1

You need to troubleshoot step by step to figure out where the issue is.

On the DVR PC, can you access http://127.0.0.1:8089
On the DVR PC, can you access http://192.168.86.31:8089

On another wifi device like a tablet, phone or PC, can you access http://192.168.86.31:8089 . Is the IP assigned to that device also 192.168.86.x?

Is there a firewall enabled on your PC? If you disable the firewall and try the above again, does it work?

[bnanewbie]

Okay. I will do this…thanks so much

[ari_tafari]

And please remember to use your own IP address where it referenced 192.168.86.31:8089