New to MCEBuddy - not working with tv

I recently obtained a windows laptop, so I am trying to learn to use MCEbuddy. I have had pretty good luck getting it to work with movies, with only a few of the conversions not cutting out like 20 minutes of commercials. however, it refuses to recognize tv shows whether it is mpg or json file type. Since my main server is on mac, I have to transfer the files on USB DRIVE. I have reached out to MCEBuddy, but I was wondering if there was another solution?

I can't figure out this part of your post.

I use MCEBuddy all of the time, no issues with movies or tv shows.

I mean that when I put the file I want to convert into mcebuddy it literally refuses to recognize the file. It says file not recognized. I tried using several .edl, .json, .mpg, and even .mp4 files from Tv various show episodes, each time it says file not recognized. When I put an mpg file from my movies folder, it scans and converts right away. What would be the difference? I just don’t understand.

Maybe you have a permissions issue check your logs.

Ok i just uploaded a picture it says problem with ffmpeg.

Why are you scanning for the JSON file ? that is not a video file. You need to setup your task to scan for *.mpg
Screenshot 2021-03-24 094835

Because under channels dvr settings at the bottom, it says that a json file will be exported for MCEbuddy processing. I tried json and mpg and neither work for TV. Few issues with movies. So I'm confused.

You have it all wrong when you scan for the mpeg MCBUDDY will automatically get the metadata from the JSON file. Mcebuddy will only accept video files.

There is no way that it will work for movies and not for TV unless on your task you have to only do ShowType movies. As you see in the picture above I have Showtype set to ALL.

Can you tell me what screen the picture is from? Is it settings?

So I am confused. What’s the JSON file for then? If I have to convert them via the flash drive because my server is on a Mac, do I even need it? I wish I could have my server on the PC but there is no way I can keep the laptop on all the time unfortunately. I wonder if the issue occurs because the main media files are not stored on the computer?

Ok thanks. I will look into that. Is that In regular settings?

I’ve also reached out to MCEbuddy for support but I haven’t heard anything from them.

Not a mac person here unless I see full logs I cannot help you.

Ok I will work on getting those. I did confirm
That my show type is set to all.

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Why are you just posting pictures can't you just post the text ?. Or message me a link with the text ?

I tried to post text but i wasn’t sure which was relevant and I tried to post it all and it said it was too many characters. Can you tell me what’s relevant?