NFL channel and Redzone channel

If you do what Channels DVR does, does it work?
Sign in with your Provider here and see if it streams.

If not, it's an NFL Network or your Provider problem.
If it works, say so and submit diagnostics from your Channels DVR.

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i tried and it failed with directv, however i can login to my directv account fine

The live feed on the NFL website is missing for NFL network, which is where Channels pulls its feed from. This is an NFL network issue, and should be addressed as such (I.e. I’m unable to use my TVE credentials to watch the live feed of NFL network from your website as no feed is available). We’ll have to wait and see if the same is true for Redzone as that starts at 1p eastern. All providers through their apps are not using this feed, hence why it might work in your app and not through Channels.

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I can verify that NFL Network is not streaming within Channels. With the latest 2021.09.18.2207 pre-release, Channels reports "stream not found" even though I can watch live from the network's site with DirecTV credentials. (I can't test RedZone, as that stream isn't live right now; or if it is, it's not in my package.)

Logs submitted: b7210316-f2e6-43b9-ad2f-0af1d37fa01c

Yep… this was not the case earlier this morning. I similarly sent in log 2ba60f89-30db-4c10-bc10-88b870af4a86. RedZone working fine here.

Try this one

That fixed it on my end.

NFL network or red zone?

NFL Network. RedZone was already working for him

DirecTV, not in my guide anymore since it wont authenticate now

2021/09/19 14:28:45.303009 [TVE] action=error_response type=Other error=net::ERR_UNKNOWN_URL_SCHEME url=
2021/09/19 14:28:45.305593 [TVE] action=version product=Chrome/89.0.4389.114 jsVersion=8.9.255.24 protocol=1.3 revision=@1ea76e193b4fadb723bfea2a19a66c93a1bc0ca6
2021/09/19 14:28:45.307753 [TVE] action=navigate url=https://www.nfl.com/network/watch/nfl-network-live
2021/09/19 14:28:45.309567 [TVE] action=request type=Document method=GET url=https://www.nfl.com/network/watch/nfl-network-live
2021/09/19 14:28:45.309615 [TVE] action=auth_domain domain=www.nfl.com
2021/09/19 14:28:45.309625 [TVE] action=nflauth step=start
2021/09/19 14:28:45.400954 [TVE] action=wait_for_page
2021/09/19 14:28:50.930619 [TVE] action=error_response type=Fetch error=net::ERR_ABORTED url=https://www.facebook.com/x/oauth/status
2021/09/19 14:28:56.109661 [TVE] action=page_ready
2021/09/19 14:28:56.109732 [TVE] action=wait_for_page done=true reason=page_ready
2021/09/19 14:28:56.119890 [TVE] action=click_interstitial
2021/09/19 14:28:56.122316 [TVE] action=tvejs msg="nflSelect: path=/network/watch/nfl-network-live"
2021/09/19 14:28:56.195663 [TVE] action=wait_for_interstitial
2021/09/19 14:28:56.299315 [TVE] action=request type=Document method=GET url=https://www.nfl.com/activate/1HVJ1P
2021/09/19 14:28:56.299367 [TVE] action=nflauth step=activate_start
2021/09/19 14:28:56.521061 [TVE] action=error_response type=Image error=net::ERR_ABORTED url=https://adb2waycm-atl.netmng.com/cm/
2021/09/19 14:28:58.290220 [TVE] action=error_response type=Document error=net::ERR_ABORTED url=
2021/09/19 14:28:58.448732 [TVE] action=error_response type=Fetch error=net::ERR_ABORTED url=https://securepubads.g.doubleclick.net/pcs/view
2021/09/19 14:29:01.177415 [TVE] action=error_response type=Fetch error=net::ERR_ABORTED url=https://securepubads.g.doubleclick.net/pcs/view
2021/09/19 14:29:01.798333 [TVE] action=error_response type=Fetch error=net::ERR_ABORTED url=https://www.facebook.com/x/oauth/status
2021/09/19 14:29:01.914576 [TVE] action=nflauth step=device id=55589172-37fb-4317-b337-fd6d88c155b7
2021/09/19 14:29:02.017004 [TVE] action=nflauth step=device id=55589172-37fb-4317-b337-fd6d88c155b7
2021/09/19 14:29:06.535987 [TVE] action=page_ready
2021/09/19 14:29:06.536056 [TVE] action=nflauth event=page_ready
2021/09/19 14:29:06.546260 [TVE] action=click_interstitial
2021/09/19 14:29:06.547971 [TVE] action=tvejs msg="nflSelect: path=/activate/1HVJ1P"
2021/09/19 14:29:06.566812 [TVE] action=wait_for_interstitial
2021/09/19 14:29:08.183576 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/api/v1/authenticate
2021/09/19 14:29:08.700537 [TVE] action=request type=Document method=POST url=https://idp.dtvce.com/dtv-idp-authn/authn/v2
2021/09/19 14:29:08.909294 [TVE] action=request type=Document method=GET url=https://idp.dtvce.com/entitlementlogin/login.do
2021/09/19 14:29:14.159391 [TVE] action=page_ready
2021/09/19 14:29:14.159474 [TVE] action=wait_for_interstitial done=true reason=page_ready
2021/09/19 14:29:14.159500 [TVE] action=fill_form u=REMOVED EMAIL ADDRESS
2021/09/19 14:29:14.165637 [TVE] action=wait_for_auth
2021/09/19 14:29:14.175673 [TVE] action=request type=Document method=POST url=https://as.dtvce.com/idp/login
2021/09/19 14:29:14.369429 [TVE] action=request type=Document method=GET url=https://idp.dtvce.com/entitlementlogin/login.do
2021/09/19 14:29:19.511208 [TVE] action=page_ready
2021/09/19 14:29:26.166335 [TVE] action=auth_timed_out
2021/09/19 14:29:26.166404 [TVE] action=screenshot
2021/09/19 14:29:26.323339 [TVE] action=screenshot size=45426
2021/09/19 14:29:26.323665 [TVE] action=capture_html
2021/09/19 14:29:26.328248 [TVE] action=capture_html size=30901

If you can't login to the website https://www.nfl.com/network/watch/nfl-network-live where Channels DVR gets its stream from, how do you expect it to work?

That version wasn't available when I tested. Yes, it does now work.

Still no fix for this? I'm running 2021.09.18.2207 and it still doesn't work.

The error is:

exception "Uncaught" (131:85): TypeError: Cannot read properties of null (reading 'click') at nflSelect (tveinterhelper.js:132:86) at tveinterhelper.js:166:6 at tveinterhelper.js:169:6

EDIT: Just upgraded to 2021.09.20.1352, still no joy.

Which provider?

1 Like

Charter Spectrum

Thank for the reply! I can imagine that keeping up with this must be a huge pain in the arse.

Still getting Context exceeded error for optimum. I submitted a ticket this am with logs.

Here is another set of logs with latest attempt
e6883094-bdbb-4748-812e-a59b299dc414

For the Spectrum folks that think they were getting NFL network, you may have been getting it but were not supposed to.

Spectrum Removes NFL Network From TV Packages For “Authorized Incorrectly” (thecoldwire.com)

I can still get it when I authentic in the NFL Network App...that's tells me the account still has authorization for it.

Submit diagnostics