Updated to 2022.12.22.0210 and re-scanned on both YouTube TV and Spectrum, same "Cable provider authentication failed" error. Submitted logs: 837bce66-3b50-4712-bbcc-bc9d79cbc417
same for me using FuboTV
Updated to 2022.12.22.0210 on Mac OS Monterey 12.6.1 and rescanned NFL Network on Spectrum, still getting the error "Cable provider authentication failed". Submitted logs as well, 2bc8412c-7735-42bf-8db9-87ead5b0bd93
My submitted ticket# 9772870e-42b9-444e-8164-d69b763029d5
Chrome HAR would be helpful if someone can capture that and email to support.
sent
I have sent it as well, but had to do it through google drive
Sent as well. Hulu, Ubuntu chromium snap 108.0.5359.124
Out of curiosity, why are we doing this with the NESN website? Why not with the NFL Network?
Sent for COX in my original support thread.
I believe we are supposed to do this with the NFL Network (it's what I did). I think he was just quoting from a similar thing they did for NESN sometime back.
I believe we are supposed to do this with the NFL Network
Ah! When someone does a step-by-step like that, I take it too literally.
I submitted HAR for Spectrum and NFL.
@babsonnexus lol you're porbably right about that.
@tmm1 Please let me know if sending one from NFL is needed.
Are you good or do you want me to do one for Directv so you can see the Chrome HAR?
One other HAR file sent for Spectrum as the provider.
Also having this issue on Spectrum.
Just submitted for Hulu TV. Large file, about 27 megs, so not sure if I did it right.
I guess tonight's game will be viewed on Stremium, just like last weekend.
it's a holiday weekend and relatively new issue... no need to be dramatic.