NFL Network Issue

adrock2021 · August 16, 2021, 7:07pm

Well for example right now NFL Network is playing Broncos vs Vikings. I can watch through the NFL Network app on my Shield. But when I try to watch it right now through Channels, I just get a screen that shows the logo and says Alt Channel 1.

tmm1 · August 16, 2021, 7:22pm

Try upgrading to prerelease

hancox · August 16, 2021, 7:24pm

I'm getting same behavior on 2021.08.16.1814

adrock2021 · August 16, 2021, 8:00pm

I still get the same thing with the new prerelease. I rescanned the Cox source as well.

Eric_P75 · August 16, 2021, 8:39pm

I'm seeing this on 2021.08.16.1814 as well. I noticed this popped up on Friday, when the game on this channel was recorded instead of the live game. The channel recording in Channels was playing the Titans game, but the Channels DVR guide showed the Cowboys was recording. I flipped over to the YouTube TV app, and noticed there were three NFL Network streams. Maybe these were added recently?

tmm1 · August 17, 2021, 11:00pm

Uploading a new pre-release with fix.

Eric_P75 · August 17, 2021, 11:45pm

Is this 2021.08.17.2256? I am getting the following for NFL Network and BTN after rescanning:

Macnbaish · August 17, 2021, 11:54pm

I’m on 2021.08.16.2350 and it tunes for me with no error but I get this:

Eric_P75 · August 18, 2021, 1:10am

That’s not the pre-release they uploaded today. I installed it about 30 minutes after it went live to test.

Macnbaish · August 18, 2021, 1:19am

Good point. Odd since I literally clicked the button to upgrade like ten minutes before I posted. I’ll try again.

Edit: Updated to 2021.08.17.2256. Now I get this:

[ERR] Could not start stream for TVE-YouTubeTV ch6192 NFL: TVE: no stream found

Eric_P75 · August 18, 2021, 1:41am

Is your BTN gone also?

Macnbaish · August 18, 2021, 2:35am

Yes. I get the error below. I submitted diagnostics. Hope it helps.

[ERR] Could not start stream for TVE-YouTubeTV ch6199 BTN: TVE: Get "https://link.theplatform.com/s/fox-dcg/media/0nWM52i_mvjg?ad=fw_prod&adenv=fw_prod&auth=%3CsignatureInfo%3EgntSRPdmYvUmtyHgESRW3F5sU1vVh%2B29FIEYWTBu2ZqUDhU1PXC1gEU3KTPUk5r%2B%2Blg%2B4DNxfU5WKREYePYrixhLI5WjiG1%2Fm26hQnE64xkETZCIlF3pr0WPeIx7T3wBkTI5oab97oRI2owf2j%2F%2Bj%2BsnC0lbZXTE3GcwPQGwUUo%3D%3CsignatureInfo%3E%3CauthToken%3E%3CsessionGUID%3E3f32f0c9c55768ffa7cdd9c2c6104df9%3C%2FsessionGUID%3E%3CrequestorID%3Ebtn-btn2go%3C%2FrequestorID%3E%3CresourceID%3Ebtn-btn2go%3C%2FresourceID%3E%3Cttl%3E420000%3C%2Fttl%3E%3CissueTime%3E2021-08-17+19%3A31%3A50+-0700%3C%2FissueTime%3E%3CmvpdId%3EYouTubeTV%3C%2FmvpdId%3E%3C%2FauthToken%3E&expand=pingActive&format=redirect&formats=JSON%2CM3U%2CText": context deadline exceeded (Client.Timeout exceeded while awaiting headers)

hancox · August 18, 2021, 11:32am

Same here. Submitted diagnostics.

tmm1 · August 18, 2021, 9:49pm

Please try v2021.08.18.2110

hancox · August 18, 2021, 10:16pm

better for me!

Eric_P75 · August 18, 2021, 10:23pm

NFL Network is working, but still the same error for BTN. Is that a provider issue?

Macnbaish · August 19, 2021, 2:07am

Confirmed fixed for me!

Brian_Dixon · August 22, 2021, 6:14pm

Rescan and prerelease worked for me. Gotta give it up for the developers here. Excellent support! Tmm1 you are the best!

nonebeter99 · September 17, 2021, 11:35pm

Confirmed fix for me as well (although the build I am running is 2021.09.17.2117). Both NFL Network and BTN are working again.

freway01 · September 19, 2021, 5:49pm

RedZone working today, but for the NFL Network I’m getting a spinning circle and when I edit the Vidgo source list, the channel says ‘context deadline exceeded’ after rescanning the channel. Second time I rescanned the NFL Channel, I got a ‘no stream found’. Running version 2021.09.18.2207