Not Authorized -- Periodic Issue

Channels DVR Server TV Everywhere
#22

Just updated to 2020.05.22.2254, and BTN is now working on Spectrum. Thank you, thank you, thank you.

1 Like
#23

I've been periodically having this issue with MSNBC using Comcast/Xfinity as my provider. I'm currently on 2020.05.25.2131

Submited diagnostics logs as 99b38674-ad14-4b63-b1c5-48236a564628

#24

For the past several days, I have been unable to get ESPN network channels to authorize in TVE. In the logs they are listed as ‘notAuthorized’.

  1. My cable provider is AT&T U-Verse;
  2. I can login to ESPN.com using my cable account info;
  3. I have disabled my Pi-Hole while I deleted and added back my AT&T account info to the Channels TVE sources.

Logs have been submitted as 5c6ff1ce-bea7-4be6-a767-70e2c4a730b3.

Thank you for your assistance.

#25

The issue with Uverse is fixed in the new build v2020.09.30.1607

1 Like
Provider - AT&T U-verse
#26

Awesome — thank you!

#27

I am having the same problem. So, where do I get v2020.09.30.1607? My install says I have v2020.09.14.2100 and when I click on "Check for Update" it says I am up to date.

#28

Click and hold the “check for update” button to get the pre-release version.