PrismCast Setup Snag

[chDVRuser]

Are you sure you're selecting your PrismCast Xfinity CNN channel to play?

How does it look (HLS URL) in VLC Player?

[lmolmud]

Yes. Here is what I see

[chDVRuser]

How does it look (HLS URL) in VLC Player?

and can you see it playing in PrismCast's Chrome tab

May be time to examine the PrismCast log

[chDVRuser]

Did you turn developer options on in Chrome so PrismCast can use its puppeteer extension?

@jagrim

When you go to authenticate CNN from DDG, a chrome window will pop up for you to put your credentials. Open another tab in the Prism Chrome window and go to chrome://extensions —- turn developer options on in the upper right.

[lmolmud]

@jagrim

Open another tab in the Prism Chrome window and go to chrome://extensions

I suppose this is one of the issue that is making me drool, and what I initially explained: I have no idea how to get to the "Prism Chrome window." I am working in Chrome, but I see nor can find any other instance of Chrome.

[jagrim]

Shut chrome down.
Restart your Mac
Restart PrismCast if you didn’t set it up as a service
OPEN SAFARI!!!!
Go to Dashboard and attempt to authenticate CNN @cnn.com
The chrome browser window should pop up.
Authicate with provider then open another tab and type in "chrome://extensions
At the top right there is a place to turn on developers option.

[chDVRuser]

@lmolmud

I have no idea how to get to the "Prism Chrome window." I am working in Chrome, but I see nor can find any other instance of Chrome.

It should be minimized in your dock

Let PrismCast use Chrome.

You should use Safari.

Do what jagrim said