Problem: Live TV pauses, info bar is displayed (HDHR streams)

Looks like I need an invitation code to redeem ?

All sorted and installed.. I’ll report back

Installed the beta and the problem still persists, not as frequently but it’s still there.

Please submit diagnostics from the app after this happens

Diagnostic submitted. I submitted immediately after the fault happened

Please try with this TestFlight build:

Fixed :slight_smile:
TV has been on most of the day on various channels and no pauses or glitches what so ever

2 Likes

Wonderful, thanks for testing and for the confirmation. We'll try to get a new stable build out soon.

I don't know if this is supposed to be fixed in the current builds or not but I've been experiencing this issue for a few weeks and still am.

Server version: 2022.01.13.2139
AppleTV Channels App version: 5.1.1

It's fixed in Channels app v5.2.1

OK, thanks. I guess my ATV isn't updating its apps properly. I'll try to get it to update.

I have this issue as well. Apple TV 4K. Using 5.2.1. Still happens rather often. I submitted diagnostics after it happened.

Seeing this issue too on newest release

The issue I have is actually slightly different from that described in the original post in that the TV does actually pause briefly. I’d been slightly thrown off by the subject title that describes tv pausing. This is only something that started a few weeks ago so I’m not sure what or why that happened.

Getting same. Submitted diagnostics from latest TestFlight build.

Having the same issue. Submitted diagnostics

I've been experiencing this too - HDHR in Australia using current version of app and DVR server. Will submit diagnostics next time it occurs.

This is not fixed. Any ideas ?

Seems to be most common on TVE sources for me, too.

Problem still seems to be happening. It’s better thought, I am seeing the menu/scrub bar appearing but no pause