Provider - Spectrum

Channels DVR Server TV Everywhere
#305

I am a Spectrum user and currently not having any problems with the TVE or the HDHR Prime. Your problem needs some more information for others here to help.

First, are you talking about the a Spectrum TVE setup and or a Spectrum HDHR Prime setup or both?
What ChannelsDVR server version are you running?
What operating system are you using for you ChannelsDVR server?
Have you submitted your logs under troubleshooting on the ChannelsDVR server?

If you are talking about a Spectrum HDHR Prime then it may be possible your local Spectrum may have pulled the switch on DRM which will likely kill all Spectrum channels through Prime except for the local channels. When it comes to CableCard Spectrum about half the Spectrum locations around the US are full DRM on everything except local, the other half of Spectrum location just have very limited DRM on a few premium channels.

I am sure with this added information there will be a lot of people here who can help you navigate your issue.

1 Like
#307

I'm having issues with TBS currently, getting authz: 400 Bad Request on both east & west coast channels doing a RESCAN, but TNT works just fine. I have no issues logging in at TBS with a web browser

DVR Channels in a docker container running version 2022.04.06.0146

#308

Same2

#309

Same issue here. TBS stopped working.

#310

@seantdavidson Please update to the latest DVR pre-release.

#311

@eric thanks this appears to have resolved my issue with TBS

#312

Any ideas on how to proceed? I can log into watch.spectrum.net but when I try and add spectrum via tv everywhere I get the ELI-1015 error saying this is not available for spectrum business.

#313

If you go to a networks site that is part of your subscription try to login there(not watch. spectrums site) to watch a live stream. For example if history channel is part of your spectrum package then go to Live TV | HISTORY and login to see if it works or discovery’s https://go.discovery.com/live-now
If it doesn’t work there, it won’t work in channels.

#314

im not sure I understand. the service works in my network, but i cannot log into the service through the tv everywhere beta in the channels dvr server. It has nothing to do with a specific tv channel.

#315

I think what @rice is saying is that the watch.spectrum.net site actually is not TVE. It is some other format. That is why you need to try using your credentials on a TVE site like the ones he mentioned.
If you can not log in to those network live pages then your business account likely does not provide for TVE access. BTW: The Spectrum apps are also not TVE.

#316

Yes exactly thank you @Absenm
@csmith you need to verify that your credentials work with tve. The easiest way to test them is to open a browser and follow one of those links to see if you can watch. If you can’t channels can’t work

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#317

Thank you, I think I understand. The Spectrum TV uses a different authentication. TVE uses something else like the home cable provider tiles. I attempted to log in via the link to the discovery channel provided, and it provided the same error that I get when trying to log into TVE. This makes sense. Appreciate the clarification.

#318

Hi, possible new user here. Can I use this software to watch Spectrum TV via my HDHomeRun Prime network tuner connected to Spectrum via RG6 coaxial cable connection via cablecard for all the DRM channels like ESPN? I'd be doing this on my HTPC computer running Windows 10.
I have no interest in connecting to any streams.

#319

Channels doesn't support the DRMed Channels

1 Like
#320

Thanks, well that settles that.

#321

I have Spectrum and ditched the cable card all together and use TVE with Channels. Spectrum makes most channels available via TVE (including ESPN) that you can view in Channels. I’ve been using it that way for almost a year and it’s been pretty stable.

Another option for those few channels that aren’t available via TVE is to use the Spectrum app (Apple TV) which gives you access to your full lineup.

#322

Spectrum has worked for me, but now when I log in, I get the error “We're sorry, this app is unavailable for Spectrum Business customer's”

I updated Channels server to the latest beta, and still not working. @tmm1 can your team point me in the right direction?

#323

Does it work on nbc.com/live in chrome incognito?

1 Like
#324

Yes, it works on nbc.com/live in chrome incognito. (great test idea, btw)

1 Like
#325

but it doesn't work in channels :frowning: