Trying to add the Discovery channels (6101 to 6114) with TVE using provider WOW, but they are showing "no login form found". It works using provider Spectrum, but moving to WOW. Following is from log:
2020/10/03 22:32:02.973741 [TVE] action=request type=Document method=GET url=https://authentication.wowway.net/saml/module.php/authSynacor/login.php
2020/10/03 22:32:03.078657 [TVE] action=capture_html_err err=Could not find node with given id (-32000)
Is there a fix?
Can you login with your Wow credentials at https://go.discovery.com/watch/discovery and watch there?
Have you updated to the latest pre-release version of Channels DVR?
Thank you. Yes, it does work fine on the discovery channel page, just tried it. I will try the new pre-release. I am at 2020.09.14.2100.
I just went to pre-release 2020.09.30.1642 and no luck. Still getting "no login form found".
Would it have something to do with currently having both providers as a source? None of the other channels, however, are acting this way. It's just the Discovery channels.
Have you tried to reauthenticate the problem channels?
If that doesn't work, one of the devs will need to reply.
I clicked 'edit' and 'rescan' if that's what you mean, yes. Will the devs see this? I hope I posted this properly, in the right place.
Yes, did you just rescan the individual channels that errored out?
Yes, correct. Individually.
One of the devs should reply to you. @tmm1
Probably will ask you to submit diagnostics from your Channels DVR Server.
Found a previous post with same issue, odd fix.
Hmmm. I don't have a VPN so would have to get one to try that; and wasn't planning on it. I would think that if I can login and stream from https://go.discovery.com/watch/discovery that Channels DVR should act the same unless there is some location based stuff going on under the hood. Not sure why there would be.
You will need to submit diagnostics from the dvr and share a Chrome HAR file showing it working when you access the site yourself
Thank you. Would a Firefox HAR file suffice or do I need to install Chrome?
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That was me. For an update, this continues to work, just not very often or consistently for it to be a 'fix'. It takes several tries. After getting the login to work, it stays for a couple of days, or until the next Channels update. Then, i have to play around with it again. I finally just gave up. My Discovery/Animal Planet channels have been out for over 4 weeks now and I don't see them coming back. I'm thankful to have the many other channels, though, and am just about to renew ChannelsDVR for another year..
I have resent diagnostics log 177ceee7-e86c-4fda-a26f-ad1fc2246005 this time with HAR file attached in the email. Thanks
I'm now using 2020.10.25.1848. The issue is the same.
Hello,
First, I want to thank you for the hard work you put into this application. I am enjoying this DVR and all its functions.
I cannot access some of the TVE from my provider. It is not due to authorization issues as I can log in via the browser based app it rather seems that maybe the reference internet addresses in the DVR for the logins or forms may be older addresses and need to be updated. Just a thought.
TVE 6101-6114 (Discovery Channels), 6192 (NFL Network) Channels and get this error ("no login form found").
I have deleted the WOW! account and re-added the TVE login Updated to version 2020.10.30.1559 (Beta) I also have tried to reauthenticate ALL the channels for WOW! as well as on a per channel basis.
I have experienced the same problem using a login from an at&t account as another channel source.
I have also submitted logs to your team ( 1fd9d89f-3e03-4536-9183-c96544001e53)
Thank you for your help.
Please tell me if you need anything further from me.
Regards,
Gary
Thank you!!
Since upgrading to Pre-Release 2020.11.05.2221 all my Discovery Channels are not logged in and available.
Best Regards,
Gary