Provider - Xfinity

@tmm1 i see a pre-release just came out. is that an attempt to fix xfinity tve login issues? i'm afraid to try it randomly for fear of resetting the supposed 48 hour lockout.

nope. been 48hrs. still broken.
log sent
6b5387be-dd69-464a-8f0b-4eb63297949d

021/03/21 16:53:26.819582 [TVE] action=auth mvpd=Comcast_SSO requestor=dtci
2021/03/21 16:53:27.244813 [TVE] action=error_response type=Other error=net::ERR_UNKNOWN_URL_SCHEME
2021/03/21 16:53:27.249513 [TVE] action=mock
2021/03/21 16:53:27.251013 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Comcast_SSO&requestor_id=dtci&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2021/03/21 16:53:27.253444 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2021/03/21 16:53:27.563355 [TVE] action=request type=Document method=GET url=https://oauth.xfinity.com/oauth/authorize
2021/03/21 16:53:27.953759 [TVE] action=request type=Document method=GET url=https://login.xfinity.com/login
2021/03/21 16:53:27.953858 [TVE] action=auth_domain domain=login.xfinity.com
2021/03/21 16:53:28.173798 [TVE] action=wait_for_page
2021/03/21 16:53:28.230562 [TVE] action=error_response type=Image error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:28.232413 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:28.237016 [TVE] action=error_response type=Image error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:28.995413 [TVE] action=error_response type=Document error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:29.472723 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:29.800494 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:29.802200 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:34.646078 [TVE] action=page_ready
2021/03/21 16:53:34.646205 [TVE] action=wait_for_page done=true reason=page_ready
2021/03/21 16:53:34.646248 [TVE] action=fill_form u=######
2021/03/21 16:53:35.010657 [TVE] action=request type=Document method=POST url=https://login.xfinity.com/login
2021/03/21 16:53:35.015599 [TVE] action=wait_for_auth
2021/03/21 16:53:35.093040 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:35.312975 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:35.314060 [TVE] action=error_response type=Image error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:35.314832 [TVE] action=error_response type=Image error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:36.040665 [TVE] action=error_response type=Document error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:36.203228 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:36.307664 [TVE] action=error_response type=Document error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:36.472046 [TVE] action=error_response type=XHR error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:36.476998 [TVE] action=error_response type=Script error=net::ERR_CONNECTION_REFUSED
2021/03/21 16:53:41.494419 [TVE] action=page_ready
2021/03/21 16:53:47.015787 [TVE] action=auth_timed_out
2021/03/21 16:53:47.015885 [TVE] action=screenshot
2021/03/21 16:53:47.188923 [TVE] action=screenshot size=40531
2021/03/21 16:53:47.189535 [TVE] action=capture_html
2021/03/21 16:53:47.212463 [TVE] action=capture_html size=30023
2021/03/21 16:53:47.278625 [ERR] Could not start stream for TVE-Comcast_SSO ch6072 NGWILD: TVE: Cable provider authentication failed

When i go to https://login.xfinity.com/login in Chrome, it accepts my login username and password just fine., however, it then loads the home comcast page, and has the Sign In in the upper right, so it appears it is not signed in. Clicking sign in, just reloads the same page and then it shows i am signed in.

So....have not seen any responses from the devs...(other than in my thread, asking me what version of Chromium i had last on my other server) .are they even trying to address this?

I guess that means, Xifinty is just no longer compatible with Channels?

I use Xfinity for 22 TVE channels....the rest i get via Philo.
i don't think there is any other one source, that is not a cable company, that i could use to get them.

EDIT: Deleted Xfinity as tve source, tried to re-add.../same. wont add it back. same error Cable provide auth failed. tried long pressing the Sign in button in channels. nope

Edit2: i can use Xfinty to login into NBC live stream, diseny app, etc. tried a few. works fine.

Issue has to be with Channels.

I'm in the same boat, although I'm using Docker so it's even more a Channels problem than usual.

It's a multifaceted issue of

  1. Comcast cracking down on non-2fa accounts and forcing password resets more frequently
  2. Channels not supporting 2FA at all
  3. Channels having serious issues logging into Comcast services, where it will randomly work only every few days.

An extra comcast box for me is only $8, and as much as I really really love Channels and have been using is for over a year, I'm seriously considering switching to the box.

If anyone at Channels sees this, here's my logs for build 2021.03.21 just after a sign-in attempt. Might be helpful, IDK: 4cd9fa03-6411-4aac-a955-e7bc3de16899

Edit:
Copying the sp.auth.adobe link for the sign-in page, signing in results in a blank page with the text SC 404. Going to assume that's their weird 404 page. In that case, is there not a better page to get the auth token from?

Funny you mention Comcast 2FA. after i reset my password, it did pop up that screen asking me to enable it, and i clicked NO not now...and gues what, it Still enabled it, thanking me for doing so.
I went back into the account settings and disabled it.

did you do this with v 2021.03.21.2309 ?

I wish a Developer would Chime I just about had it with TVE.
These are the ones not working all others are working fine ....

6030 CNN
Cable provider authentication failed
6031 HLN
Cable provider authentication failed
6032 CNNI
Cable provider authentication failed
6037 TRU
Cable provider authentication failed
6038 TRUP
Cable provider authentication failed
6039 TCM
Cable provider authentication failed
6041 TOON
Cable provider authentication failed
6042 TOONP
Cable provider authentication failed
6070 NGC
Cable provider authentication failed
6071 NGCP
Cable provider authentication failed
6072 NGWILD
Cable provider authentication failed
6080 FX
Cable provider authentication failed
6081 FXP
Cable provider authentication failed
6082 FXX
Cable provider authentication failed
6083 FXXP
Cable provider authentication failed
6084 FXM
Cable provider authentication failed
6090 HALLMARK
Cable provider authentication failed
6091 HALLMARKMM
Cable provider authentication failed
6092 HALLMARKDRAMA
Cable provider authentication failed

Got the password reset problem. Reset that. Updated to the latest prerelease, logged in with the new credentials annnnnnnd

Not a very good outcome.

Pretty shady to not even respond about all these issues and / or shift the blame to some 'out of channels control" bullshit. Already had to get rid of that fuckin purple garbage in the app, now the ONLY selling point to me for Channels doesn't work.

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I'm missing EVERY channel there is except for the garbage I didn't ask for.

2021.03.21.1820 was current ver today when i tried.

maybe they dont' work on the weekends..?

I just removed TVE for now have a Prime until it is fixed ... Watching NCAA on FireTV Cube using XFINITY Stream to free up Prime tuners.

I’m getting a bit frustrated with this as well. I’d move to sling TV for those channels I want, but sling doesn’t support many channels via TVE.

Im just not sure what to do. I’m tired of not having some channels for a week or so, then they magically reappear if I update the channels server. @tmm1 is this a known thing? Can you help us figure out what to do next?

Is there anybody that hasn’t been affected by this today? Happened to both me and my parents separate DVRs with separate Xfinity accounts. Coincidence? I think not.

No reason to trash talk the Channels Devs. We are spoiled with how responsive they are compared to other products out there. TVE is a beta feature and they make that very clear. I have no doubt that they will do everything they are able to to try and resolve this. But keep in mind that at the end of the day, if Xfinity doesn’t like what’s going on or their security algorithm sees Channels TVE as malicious, there may be only so much the Channels Devs can do. Time will tell.

4 Likes

Dang... I'm having this issue to. I'd heard about all of the issues previously, but have avoided them fortunately.

Still not working here either. Understood that the devs can't do anything if Xfinity is blocking us, but if that's the case I'll just move my DVR functions to Plex and stop my payments to Channels. No reason to pay for this app if it's redundant to something I've already paid for.

1 Like

I could have been overtly nice about it or authentic. I chose authentic, I don't drink anyone else kool aid and would rather people here it like it is and so far here is what I've surmised:

Xfinity + Channels is fucked
Xfinity likely changed something
So will channels to adapt

Have we been informed? No. Have we been told there's an issue were working on? No. Was I charged the $8 / mo ? Yes.

Transparency man. We haven't gotten it. I'd be fine with it'll be fixed in a week to 2 weeks, no lie. But it hasn't even been acknowledged as an issue.

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For anyone wanting to use the xfinity stream app in the interim, here it is and how to use it.

Download Xfinity Stream with HDMI check disabled:

It does not create its own icon, install this for an icon:

Install a full browser such as puffin or chrome (required to load the signin page in the app)
Install mouse toggle (required to be able to navigate the sign in page)
Open the stream app, signin and start watching.

This is NOT my work, it comes from:

2 Likes

I don’t have a dog in this hunt since all of my tve sources work perfectly fine but kinda agree with you here.

I love this piece of software, I’ll most likely never use anything else and I have turned many people onto channels, but you’re right, there is barely any communication in the “important” things.

@maddox constantly rails against apple on Twitter about their lack of transparency, answer to developers complaints, how they do things for their own purpose and don’t allow developers the same. Then there is a podcast where he says this software was made because of the community, listen to the community, etc etc etc.

It looks like Tesla viewing in the car while at the drive through is/was more important than actual programming, the viewing of actual tv is less important. The msg thread is an example. An important channel for people that months ago was stated that work has to be done to get it back. No communication there after repeated inquiry.

People get this software to watch tv, mostly on tv, and the actual ability to watch tv is important first. Not other things, but that doesn’t seem the case here.

I get that’s it’s only three guys, they can run their company the way they want, they can make sure the server runs on pi’s, toasters, light bulbs and other things but don’t piss on my leg and tell me it’s raining. Just say no, this won’t work anymore and let’s all move on. If you’re acting like Plex, don’t tell us that you don’t act like Plex.

This is the ONLY criticism I have about channels, there is radio silence when programming issues are involved. I don’t care if it’s purple, green or black, I care if I can watch in something that i pay for. If not, just tell me no.

Love the software.

1 Like