As with mine. Thank you for the fix.
There are a couple of channels that don't work, but I'm 100% sure it's unrelated to this current fixed issue.
Sometimes some channels will say forbidden, or not authorized. It's usually the same channels, and a manual rescan of those channels sometimes fixes it.
This time it is FNC, FBC, HGTV, ESPN1, ESPN2, ESPNNEWS, FS1, FS2
The bulk of the content has been restored, so thank you for that, I'll play around with these channels (reboot server, rescan)
Try long pressing the sign in button
What browser are you using? Some people reported issues with Brave and Firefox where it doesn't live update. You can also refresh the page and look at the Activity section or Support > Logs
I'm using Chrome. I just tried again a few minutes ago. This is the last line in the log.
2021/03/23 15:52:47.665030 [TVE] action=auth mvpd=Comcast_SSO requestor=nbcentertainment
That sounds like chrome isn't working and getting stuck. I see you're on Windows 7, which is probably part of the issue.
It was working before I updated to the latest pre-release. Some channels wouldn't work so I removed TVE and tried to re-add.
You can submit diagnostics and email support
Will do. Thanks.
version 2021.03.24.0633 worked for me.
Mixed results with version 2021.03.24.0633: CNN is working again, but the Discovery channels (FOOD, HGTV, etc) are still failing with a 'no auth token' error. Viewing FOOD in the browser is working fine. Logs submitted as 76621d6d-ed48-4933-8740-9a29cee7bf90
Thanks for all the work you are doing on this app. I love the Channels DVR service, but getting Xfinity TVE to work reliably sure is challenging!
I've got the same thing yesterday. Try Remove and Add Source again.
Running DVR pre-release 2021.03.31.0050.
Went to tune in FYI channel 6045 to watch live.
Took about 6.5 minutes to start the stream and then caused a password reset from Xfinity.
Diagnostics submitted as 581b42d7-bdda-47cd-bd04-59368b3c216b .
That sucks. It seemed like things were going well for folks. Hopefully this is an isolated incident. Don’t forget to email support.
Looks like I have the same problem ... I am about to give up on TVE.
2021/04/06 10:44:34.311973 [ERR] Failed to start stream for ch6105: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Authorized Networks: None] [Authorized Products: None].
2021/04/06 10:44:34.312185 [HLS] Couldn't generate stream playlist for ch6105-dANY-ip10.0.0.75: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Authorized Networks: None] [Authorized Products: None].
2021/04/06 10:44:34.312258 [HLS] Stopping transcoder session ch6105-dANY-ip10.0.0.75
2021/04/06 10:44:35.078620 [ERR] Failed to start stream for ch6105: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Authorized Networks: None] [Authorized Products: None].
2021/04/06 10:44:35.126144 [HLS] Couldn't generate stream playlist for ch6105-dANY-ip10.0.0.75: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Authorized Networks: None] [Authorized Products: None].
2021/04/06 10:44:35.126261 [HLS] Stopping transcoder session ch6105-dANY-ip10.0.0.75
Logged on to TLC WebSite got this. Which is part of my plan.
This content is available to viewers who receive TLC as part of their pay TV subscription.
No it does not, I also get this message:
Which is odd because I'm watching HGTV in the Xfinity Stream app right now.
