Provider - Xfinity

I never would have considered that as the issue. Thanks.

I've wondered if possibly something (cookies?) is stored in Chrome causing these issues.
Since I'm running Channels on a Synology, the headless chrome being used is part of the Channels DVR Server software, not a stand-alone Chrome app.

Well I got past the first hurdle, but now the response is "not in subscription" which is strange given that I can easily log into stream anywhere.

Curious if you uninstalled Chrome and reinstalled? Also I used my email address instead of a username and all the Xfinity channels in my subscription worked for me.

I did. Even cleared out all of the app data and file folders the uninstall leaves behind. I tried the email address too. I used both my main/parent account as well as the one I typically use to login to Stream and websites.

Mine does that sometimes with certain channels. Have no idea why. I go in the edit sources and rescan that channel, 5% of the time it'll fix it...

I haven't even gotten it to connect as a source yet.

Try long press sign-in button with your credentials.

What worked for me is have the Channels DVR web UI open in your browser, open another tab in the browser and log in to https://www.nbc.com/live, then try adding the source and if it finishes log out of https://www.nbc.com/live in the other tab.

What do you mean by long press?

Longpress the button to signin when you add xfinity as a source.

This is getting frustrating and none of the solutions are working. Let's just say the sign in process is broken. Simple as that.

Ok here's everything I did to get it to work again. Mind you this all happens after I receive a password reset email from xfinity.

Reset xfinity password
If you were forced to activate 2fa go back in and turn it off
Open ChannelsDVR admin in a chrome incognito window.
Remove xfinity as a source & delete cookies for channels @ 127.0.0.1
add source, select xfinity
if it's auto populating a user and password, delete the last character of each and put it back manually

this could all be coincidence but that's what worked for me.

If you're having issues update to the latest prerelease and it should work.

2 Likes

This worked for me. Thanks for the fix!

how do you update to the latest prerelease? Having the same issue again. I'm getting the screen that says my username or password is incorrect.

never mind - I updated to the latest prerelease but I'm getting the same error. I love channels dvr - it's great when it works, but there must be a way to fix this. Xfinity works for a few weeks and then logs out and can't log back in. even with a password reset.

Please submit diagnostics and email support

I tried all of these solutions and nothing is working for me. Every Xfinity user account ends up telling me that a security review has occurred and that I need to reset my password. This only does not happen for my main account that has 2FA enabled.

I'm not sure why it doesn't work, I had this working for a month. Would really appreciate help with this!

NBC Sports California isn’t working even though NBCS Bay Area is working. Both of these channels are available in my region and in my package.

2021/02/28 20:04:42.917591 [TVE] action=auth mvpd=Comcast_SSO requestor=CSNCalifornia
2021/02/28 20:04:43.113555 [TVE] action=error_response type=Other error=net::ERR_UNKNOWN_URL_SCHEME
2021/02/28 20:04:43.117607 [TVE] action=mock
2021/02/28 20:04:43.118210 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Comcast_SSO&requestor_id=CSNCalifornia&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2021/02/28 20:04:43.120154 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2021/02/28 20:04:43.245256 [TVE] action=request type=Document method=GET url=https://oauth.xfinity.com/oauth/authorize
2021/02/28 20:04:43.683959 [TVE] action=request type=Document method=GET url=https://login.xfinity.com/login
2021/02/28 20:04:43.683987 [TVE] action=auth_domain domain=login.xfinity.com
2021/02/28 20:04:43.916696 [TVE] action=wait_for_page
2021/02/28 20:04:50.188513 [TVE] action=page_ready
2021/02/28 20:04:50.189261 [TVE] action=wait_for_page done=true reason=page_ready
2021/02/28 20:04:50.189271 [TVE] action=fill_form u=username
2021/02/28 20:04:50.272439 [TVE] action=wait_for_auth
2021/02/28 20:04:50.277198 [TVE] action=request type=Document method=POST url=https://login.xfinity.com/login
2021/02/28 20:04:50.456416 [TVE] action=error_response type=Image error=net::ERR_ABORTED
2021/02/28 20:04:56.027528 [TVE] action=page_ready
2021/02/28 20:05:02.272642 [TVE] action=auth_timed_out
2021/02/28 20:05:02.272991 [TVE] action=screenshot
2021/02/28 20:05:02.584197 [TVE] action=screenshot size=55437
2021/02/28 20:05:02.584921 [TVE] action=capture_html
2021/02/28 20:05:02.587592 [TVE] action=capture_html size=30142