Provider - Xfinity

I do have an HD HomeRun prime, but Xfinity doesnt broadcast a few channels that I like to watch over the coax. Xfinity is just a royal PITA.

Same here, plus a couple TiVo's (Cable and OTA) as backup since they're paid for (lifetime) units.

Just coming here to say "me too". Xfinity auth is broken, I can DEFINiTELY auth using the TVE 'troubleshooting' page for NBS Sports, so it's not an account issue.

Also, same as the others I simply get the screen below

Add me to the list of people unable to get Xfinity to authorize for a previously-working user/PW/setup.

My Xfinity sub-user can also log into the various networks' content using the Xfinity authorization method.

Same result for me as for johnofcamas, et al

Support email sent for logs 655d66e9-3bfb-479c-b7dd-d188308fe090

Issue that I’m having is I am getting forced into a secure my account page to add email or phone # for my viewer account. I’ve been able to just use security question in the past. Even if I say it looks good I get it at each login.

Even after adding email it now wants my phone and even an ask later still seems to bring it up.

Finally got past the askme later once it went back to the main secure the account page and hit ask me later there.

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Mine just randomly fixed today. Are others still having problems? Trying to figure out if this is an Xfinity issue with random security protocols triggering? Or if they just changed the process up a bit & channels needs to adjust.

Edit: I still have had to go through & manually scan a bunch of channels 1 by 1, but at least things started authing agian.

Try the following:

  • update to prerelease v2022.09.21.2304
  • for NAS users, under support > troubleshooting click the button to update chrome

Tried it, and it works.. Thank you @tmm1 !!!

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tmm1's directions worked for me !

Thanks Channels Devs, you rock !

Cheers.

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This started for me today. I updated to newest release but still no luck. xfinity did change up their website. Could that play a role in any of this?

What are you running for your server? If its a NAS you need to go to support and make sure chrome gets updated. It does not do it on its own with the software update.

it's on a M1 Mac.

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Submit diagnostics and email support

Alright Boys! Don't laugh but this is what I did to get my xfinity channels working again. Similar steps worked last time I lost TVE channels, otherwise I would say it's coincidence.

Whenever my TVE channels stop workin I notice the 2fa setup message on my main login. I know it shouldn't but this somehow affects all logins including "view only" users.

I'm sure all these steps weren't needed. I'm just telling you what I did.

  1. Delete source
  2. go to xfinity.com, clear all site date
  3. completely close out browser and reopen it.
  4. go back to xfinity.com log in as main user - setup 2fa
  5. log out wait a few minutes
  6. log back in and undo 2fa
  7. Wait again then add TVE as source in ChannelDVR.
  8. Rescan channels every couple of hours until you get them all back.

I got some channels back in 30 minutes and then more a few hours later. Took about 24 hours to get all the TVE channels back.

I have not had to remove the XFINITY TVE source ... heck I do not even remember my Viewer password... I run a full TVE scan automatically once a week when the DVR is Idle.

Next time this happens i'll try without removing the source.

Do you have 2fa enabled on your main xfinity ID?

Would you mind sharing how you did this? I'm using a Shield as my server, but can probably set it up as a cron job in termux. Curl command?

this is the command to scan ...

curl -XPOST http://10.0.0.2:8089/providers/tve/mvpds/Comcast_SSO/scan?all=true -o TVEChannels.txt
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This is the command to check if idle ....

curl http://10.0.0.2:8089/dvr | grep "busy\":false" 
curl http://10.0.0.2:8089/dvr | grep "busy\":false"  && curl -XPOST http://10.0.0.2:8089/providers/tve/mvpds/Comcast_SSO/scan?all=true -o TVEChannels.txt
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Are you still clearing your chromedata folder?
I was using the curl method to Update Password in a daily task which clears it.
I quit doing that after the latest Xfinity TVE/Bundled Chrome update fixes last week.