Provider - Xfinity

Each user has their own setting. You can enable it on the main 'Manager' account and disable it on 'Viewer' accounts recommended for use by Channels DVR.

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No I do not clear the Chrome data folder.

I have seen ths error in s few Channels ...''

2022/09/28 12:05:37.736881 [HLS] Couldn't generate stream playlist for ch6000-dANY-ip10.0.0.69: TVE: unexpected end of JSON input
2022/09/28 12:05:37.736955 [HLS] Stopping transcoder session ch6000-dANY-ip10.0.0.69

Reauth attempt failed with an auth timeout and this screenshot, but succeeded after a retry.
Never saw this error screenshot before.

Diagnostics submitted in case needed f96878a1-d814-4445-b292-ee65465a6ba4
Is this something to be expected now with the new auth flow?

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Having a hard time getting Xfinity to work after it working for a few months again. Updated to latest pre-release and tried the normal Xfinity troubleshooting. Submitted logs: 4d4a0ae5-2131-4cc2-9def-55fc8fb8df23

Why is TVE so terrible on the Synology takes a long time to scan and misses a lot of channels ... but on ubuntu Server TVE works great scans quickly and all Channels Authorize .. Is there a problem with TVE on Synology ?

Same user and PWD on Synology can only get 174 Channels on Ubuntu get 193

TVE Synology ....

TVE ubuntu

This is the error I get when trying to authorize missing channels.

2022/10/15 12:54:49.707794 [TVE] action=fill_form u=xxxxxxxxxxxxx
2022/10/15 12:54:49.711356 [TVE] action=tvejs msg="xfinityLogin: wait"
2022/10/15 12:54:49.711394 [TVE] action=retry_form
2022/10/15 12:54:50.212964 [TVE] action=wait_for_auth timeout=24s
2022/10/15 12:54:50.282642 [TVE] action=request type=Document method=POST url=
2022/10/15 12:54:50.517261 [TVE] action=error_response type=Image error=net::ERR_ABORTED url= 
2022/10/15 12:54:57.569320 [TVE] action=page_ready
2022/10/15 12:54:57.569383 [TVE] action=retry_form_failed
2022/10/15 12:54:57.569402 [TVE] action=screenshot
2022/10/15 12:54:57.739806 [TVE] action=screenshot size=38032
2022/10/15 12:54:57.740183 [TVE] action=capture_html
2022/10/15 12:54:57.754555 [TVE] action=capture_html size=114310

Check chrome is up to date on troubleshooting page

All looks good ...

You can check what the tve_error_screenshot.png shows

I have an automatic scan that I run an hour before Primetime and everything authenticated. I now have 191 Channels on Synology and Ubuntu. That is why I never remove my XFINITY user a full scan usually fixes it if the problem is not one that requires a pre-release.

Well that didn't last too long. Back to the authentication failed problem.

Any suggestions? I'll even perform some voodoo if you tell me it's gonna fix it and stay fixed.

I just removed and added Xfinity TVE today.
Do an Update password on the source before removing it to clear the chromedata folder.
If you already removed the source, delete the chromedata folder.
Make sure to use a viewer only Xfinity account username with 2FA turned off and no email or phone associated with that username. Provider - Xfinity - #776 by chDVRuser
Add the source back.

I only had a few channels I had to individually rescan.

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Where is that chromedata folder on a mac?

Nevermind, found it. I deleted the folder in it's entirety and restarted channelsdvr but am still getting the login error. Do i need to restart my mac?

Any other recommendations?

I follow these steps TVE Troubleshooting tips
When I've exhausted the list I submit diagnostics.
Sometimes it starts working for no apparent reason or just by trying again the next day.

I'm in this boat as well. Currently, I can't even add Xfinity TV Everywhere back as a source because I keep getting login errors. I know the user and pass are correct and working. 2FA is off and a viewer account is being used. Any Ideas?

If it is an issue with Chrome Data and catches is there a way for a setting to be built in to automatically clear or refresh on the back end?

The chromedata folder used to be an issue with Xfinity and Spectrum.
When you Update Password on your source, it clears the chromedata folder.

There were some recent changes for TVE authentication and I don't think keeping the chromedata folder around is as much an issues as it used to be.

I now only clear it as a last resort before removing and re-adding my Xfinity source.

If you login at does Xfinity give you any popups after login?
Like reminders to verify secret questions, add an email or phone for recovery, etc.
If so, clear them, disconnect at nbc and try adding the source again.

I'm able to log in with the Primary account and viewer-only account at without issues or popups. I think I'm just going to give it another day and try again.

After a scan do the logs show any lines with screenshot.png? If so you can view them in the dvr folder to get a better idea