REV'n network

Anyone out there having trouble with this network via TV Anywhere? When attempting to play that channel via either aTV or the guide interface I'm seeing a "media could not be loaded, either because the server or network failed or because the format is not supported" dialog.

other channels stream well.

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Try updating to the latest pre-release build.

Update to 2.27.121 and same issue exists.

Here is the log of the error:
2020/02/27 13:01:02.087232 [ERR] Failed to start stream for ch6754: TVE: get https://api2.streann.com/loadbalancer/services/v1/channels-secure/5d814a202cdcb9a7860531ab/playlist.m3u8?access_token=9406b5e7-f6e6-4955-b8c3-47ea9c35e926&device-id=N7guHtZtO3yDuLPtQWmEh8WlpMKjnh1wRx7XQ9lVqxtbs6MqBL&device-type=web&device-name=web&doNotUseRedirect=false&start-index=0&time-zone=Pacific%20Standard%20Time&dvrTime=60: 401 Unauthorized
2020/02/27 13:01:02.110197 [HLS] Couldn't generate stream playlist for ch6754-dANY-334baf9f0a08: TVE: get https://api2.streann.com/loadbalancer/services/v1/channels-secure/5d814a202cdcb9a7860531ab/playlist.m3u8?access_token=9406b5e7-f6e6-4955-b8c3-47ea9c35e926&device-id=N7guHtZtO3yDuLPtQWmEh8WlpMKjnh1wRx7XQ9lVqxtbs6MqBL&device-type=web&device-name=web&doNotUseRedirect=false&start-index=0&time-zone=Pacific%20Standard%20Time&dvrTime=60: 401 Unauthorized
2020/02/27 13:01:02.110225 [HLS] Stopping transcoder session ch6754-dANY-334baf9f0a08
[GIN] 2020/02/27 - 13:01:02 | 500 | 202.249037ms | 12.145.112.130 | GET /devices/ANY/channels/6754/hls/stream.m3u8?session=MTU4MjgzMDA1OHxEdi1oQkFFQ182SUFBUkFCRUFBQVZfLWlBQUlHYzNSeWFXNW5EQXNBQ1dOc2FXVnVkQzFwWkFaemRISnBibWNNRGdBTU16TTBZbUZtT1dZd1lUQTRCbk4wY21sdVp3d0tBQWgxYzJWeWJtRnRaUVp6ZEhKcGJtY01EQUFLYTJWdWJubGlNelkxTXc9PXy9spwMk6c6xnSSH_j0KRKETDy9zTACv78zCS4XN9D-qQ==&abr=false
[GIN] 2020/02/27 - 13:01:02 | 404 | 670.432µs | 12.145.112.130 | PUT /devices/ANY/channels/6754/hls
[GIN] 2020/02/27 - 13:01:04 | 200 | 1.376338ms | 12.145.112.130 | PUT /devices/ANY/channels/6754/hls

Fix is in 27.1826

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You guys are fu&$ing awesome! Keep up with the great support! Never experienced anything like it in any niche! :muscle:t4::muscle:t4::muscle:t4:

1 Like

Outstanding - thanks!

I still can't get it. On 2020.02.29.0733

???

Does it show up? Is there an error?

Streams ok on web player, but Apple TV app still errors out

On a 2nd look - new error on web player as well.

I'm seeing the same error with 2020.02.29.1935. Stream works fine on the REV'N website with no login required.

Plays fine on website https://www.revntv.com/home
Channels DVR v2020.02.29.1935 gets 401 Unauthorized error

[ERR] Failed to start stream for ch6754: TVE: get https://ott.streann.com/loadbalancer/services/v1/channels-secure/5d814a202cdcb9a7860531ab/playlist.m3u8?access_token=f846732c-f90c-434e-a645-81c100b2d173&device-id=N7guHtZtO3yDuLPtQWmEh8WlpMKjnh1wRx7XQ9lVqxtbs6MqBL&device-type=web&device-name=web&doNotUseRedirect=false&start-index=0&time-zone=Pacific%20Standard%20Time&dvrTime=60: 401 Unauthorized
[HLS] Couldn't generate stream playlist for ch6754-dANY-ip192.168.1.2: TVE: get https://ott.streann.com/loadbalancer/services/v1/channels-secure/5d814a202cdcb9a7860531ab/playlist.m3u8?access_token=f846732c-f90c-434e-a645-81c100b2d173&device-id=N7guHtZtO3yDuLPtQWmEh8WlpMKjnh1wRx7XQ9lVqxtbs6MqBL&device-type=web&device-name=web&doNotUseRedirect=false&start-index=0&time-zone=Pacific%20Standard%20Time&dvrTime=60: 401 Unauthorized
[HLS] Stopping transcoder session ch6754-dANY-ip192.168.1.2

It appears they’ve changed how their streaming works and it won’t work again until we investigate further.