Slow channels changes & slow loading of "on later"

Channels Fire TV
#1

Hi,

I recently switched to using Channels DVR server on a Synology NAS, connected to 2x Amazon Fire TV sticks.. Everything works, but a few things have been a bit temperamental.

  1. My live tv channel changes used to be pretty much instant, now channel changes take anywhere between 5 to 10 seconds to load & play.

  2. When using the FireTV client app, when I want to view "on later" loading times are quite slow - I recon 20 - 30 seconds minimum before anything is displayed.

I've checked everything obvious I can think of - Network is ok, server speed tests to clients ok, NAS is healthy, channel lists up to date etc. Nothing has been added / changed on my network, nor have any firewall, permissions etc changed, my FireTV sticks have been reset, no changes. Also my TV channel lists remain the same - I havent added a load more live tv channels.

Yesterday evening I decided to try running Channels PVR on Kodi & also setup my "movies" & "tv show" libraries in Kodi as a test - Live TV loading is pretty much instant. Playing movies & TV shows is also instant, so is making me think the hardware side of things is all ok & so is the Channels DVR server?

Im not sure what has changed / why channels DVR client app on FireTV is running slower than it used to.

Any help would be appreciated.

Thanks.

#2

Does On Later load slowly on the DVR web UI?

How is tuning speed there?

#3

Thanks for the reply.

On later via the web UI loads in 8 seconds. Much faster. I forgot to mention in my previous post, on later sometimes doesn't even load on either of my FireTV sticks, saying something like "no content available for this channel".

Its 8 to 9 seconds on the web UI for loading & playing live channels - But its always been like that for live tv on the web UI for me. When ive used the FireTV app in the past, the channel loading & playing has been lightening quick, especially when tuning my SAT>IP channel list. SAT>IP & HDHomeRun seem to be much slower.

Thanks again for your support.

1 Like
#4

Ive just tried loading on later "tv shows" via my AppleTV box (instead of FireTV). Came up with a message saying "nothing seems to be on later".

Ive just tried again loading on later via the web UI & nothing is loading, just a circle spinning.

#5

You didn't happen to change the client option Playback/Streaming Quality to Stream instead of Direct.

#6

Hi,

Thanks for the suggestion - Just checked both clients, both set to stream "direct" & "original" for quality.

#7

Just to follow up on this - Im still having issues. DVR Server loads without issues, but on Fire TV, its very intermittant.

Since writing this inital post, ive done a but of testing / upgrading to see whether this improves the "on later" function with no joy.

Ive loaded the DVR server on another PC (with decent hardware - My original setup was the the DVR server loaded on a Synoligy NAS) and also upgraded both Fire Sticks to Toshiba TV's with the latest Fire OS & still no joy.

Shame really as I really like the 'on later' function. I use this a lot (when it works) to setup recordings.