Streaming issues on mycloud duo

Jford951 · April 25, 2019, 1:12pm

I am using a mycloud home duo and everything had been working fine. The last few days no streaming outside of the network. It just buffers and eventually will get runner unavailable. If I try to stream a recording it just keeps buffering. When this happens I have the same thing happen in the home. If I reboot the server everything works great until I try to steam outside of my network. I have t got any new equipment or changed any settings.
Thanks

tmm1 · April 25, 2019, 4:13pm

What kind of HDHomeRun are you recording from?

Are you streaming from the Channels app or web UI?

Jford951 · April 25, 2019, 5:44pm

I am using the Quattro and channel app

tmm1 · April 26, 2019, 12:55am

I was able to reproduce this issue. We are working on a fix.

Jford951 · April 26, 2019, 1:29am

Ok thanks

tmm1 · April 26, 2019, 1:58am

A fix is available in the latest DVR pre-release. To update, see Frequently Asked Questions

Jford951 · April 26, 2019, 12:34pm

Is this beta stable enough to be using as my main DVR

tmm1 · April 26, 2019, 4:40pm

Yes

Jford951 · April 29, 2019, 5:40pm

Thanks I did the beta update and seems to have solved my problem