Thanks. The glitch is gone and everything appears to be working great now with the latest beta installed.
It's a bit better, but I'm still seeing this layout bug in the latest beta (v2022.01.22.2023). It seems to happen more readily after navigating down by roughly eight rows of thumbnails and then, with each press of the up button to go back up, the grid gets misaligned, and that alignment shifts/jumps around as you go back up (or back down again). Sometimes the grid alignment self-corrects by the time you reach the top of the page, but often it does not.
All my shows have metadata matched. Some are recorded from Pluto TV, so their poster/thumbnail is not always the same aspect ratio as the rest.
As promised, here is a non-metadata match made giant size:
Then everything becomes misaligned:
Then it just gets worse and worse:
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Yes, the recently updated screen bug is still not working for me. This one is really problematic as it's really hard to find the program you want to watch when there's a giant sized one.
Why is the size of the program blocks even variable? Should it just be a particular hardcoded size?
Fixed in latest beta.
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So far, so good! The extra-sized Pluto images are cut off at the top and and bottom, but that doesn't bother me in the least. There appears to be extra space between the tiles, which I actually like quite a bit.
It's working well for me too!
Just had the no sound when entering a channel which seems to be happening more frequently for me.
Generated diagnostics at around 11:23pm. Was entering WPXI 11.1. First time had no sound. Backed out and reentered and there was sound. Then generated the diagnostics.
Does this usually happen when changing channels? Or also when you're in the app and launch the player fresh?
This does not normally happen when moving from channel to channel, but often occurs when starting a recording. In this instance, it happened when selecting a program from the On Now screen.
It happens far more often in the first scenario, but it seems to me like the second scenario is happening more frequently now.
We've put out a new beta APK with much improved diagnostics. This should help us debug issues better in the future.
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I downloaded the new beta earlier today so improved diagnostics should be available for this occurrence:
Just selected to watch a recording that is in progress from the beginning and it started with no sound. This was at approximately 5:15pm. Program was KDKA-TV News at Five.
Thanks!
Strangely, both playback attempts look identical.
Is this something that started with SHIELD 9.0?
Next time it happens, can you try a few things to see if any of these fix the audio?
- pause/resume
- seek back
- press down, and in Options, change to second audio track, then change back to the main audio
This has been happened long before Shield 9.
I will try those things next time it happens.
It just did it again @ 6pm. It happened to be playing commercials.
I tried everything you suggested: pause, rewind/ff and then 2nd audio program.
Interestingly, I couldn't switch to 2nd audio program until the next show started and then once it did I could. It was labeled Spanish but was in English and audio started playing.
Once audio started I could then rewind all the way back and the commercials that previously didn't have audio now had audio.
It has done this about 5 times so far tonight when going from On Now into a channel so it's happening quite a bit.
You can also uncheck the current English audio and then recheck it. See if that makes sound start
Yes, unchecking English and then re-checking it started the audio also.
I can pretty easily recreate the problem just by selecting channels in the On Now. 5 or 6 tries and eventually a channel will come up with no audio.
Do you have an idea how to fix?
I can't really tell what's wrong. We are sending the audio to the OS and it says it's playing..
I don't know if anyone else has reported this issue. Are you using tv speakers? Or Bluetooth, headphones connected to shield remote, etc?
Does it happen at all with surround off?