Tuner not available error


I have issue where I get a "Tuner not available" error on my Apple TV 4K.
When I close down Channels and reopen it the issue goes away.

I have submitted an error log.
Any help?

Are you at home or watching remotely?


Okay, thanks for the logs. We see what the issue is and are working on some bigger changes that should fix this bug. We plan to release a beta in the coming weeks with these changes for testing.

Is the fix for this still coming? 22d since last post and this annoying bug is still there.

The changes required to solve all of these sorts of issues have been extensive. I’m still making progress but it’s been a lot of work to get it all sorted out.

I don’t have a timeframe for when it’ll be done, but it’s been the major thing I’ve been working on recently.

1 Like

the app on appletv 4K will not and does not open. any help ??

I've just released a beta update for iOS and tvOS that should resolve these issues for you.

Please let me know how it goes.

I am getting the Tuner not available error on my apple TV...also the same error on my iphone when connecting while i am on my home network. How do i go about getting the Beta version installed on my apple TV that was mentioned earlier.

somehow when i changed my home quality from original to 1080, if fixed my tuner not available issue.