TVE: no login form found when trying to tune to BBC America and IFC

Channels DVR Server TV Everywhere
#1

I'm getting TVE: no login form found when trying to tune to BBC America. Please see my log submitted > 81fb4bd9-52a9-45ae-bc14-3d423550bc79

Philo not working
Multiple TVE Issues (Viacom/Paramount Networks channels)
#2

I have the same issue

#3

I'm seeing the same "no login form found" issue, for both BBCA and IFC.
(Other AMC Networks channels are still working.) Individually rescanning doesn't help.

I can log in with my provider and watch live just fine at https://www.bbcamerica.com/live and https://www.ifc.com/live, but not within Channels.

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image1155Ɨ434 35 KB

Error screenshots:

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image1202Ɨ1125 92.7 KB
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image1204Ɨ988 98.4 KB

Logs have been submitted as b3ae2a71-58c4-4eff-a45c-2258a7836b66.

#4

+1

#5

Me as well.

#6

Looks like tither BBCA either changed treaming technoogy or changed servers/services.

#7

Hopefully something the devs can code around.

#8

I get 400 Bad Request when trying to tune BBCA.

#9

Just confirming, same here

6085-SUNDANCE Works

6086-AMC Works

6087-BBCA Fails
[ERR] Failed to start stream for ch6087: TVE: authn: POST: https://sp.auth.adobe.com/adobe-services/session: 401: "Data not found"
[HLS] Couldn't generate stream playlist for ch6087-dANY-ip192.168.1.8: TVE: authn: POST: https://sp.auth.adobe.com/adobe-services/session: 401: "Data not found"
[HLS] Couldn't generate stream playlist for ch6087-dANY-ip192.168.1.8: TVE: Could not fetch playlist from bcovlive-a.akamaihd.net: ...playlist_ssaiM.m3u8: 400 Bad Request
[ERR] Failed to start stream for ch6087: TVE: no login form found

6088-IFC Fails
[HLS] Couldn't generate stream playlist for ch6088-dANY-ip192.168.1.8: TVE: Could not fetch playlist from bcovlive-a.akamaihd.net: ...playlist_ssaiM.m3u8: 400 Bad Request
[HLS] Couldn't generate stream playlist for ch6088-dANY-ip192.168.1.8: TVE: no login form found

6089-WETV Works

Don't use the channels, but I'll submit diags to assist
Logs have been submitted as aaa9f2fb-479a-42b9-9570-fbddd2dabe40

#10

Same issue for me too.

#11

Came here for this, I missed some recordings and just want to watch Hook in an hour. I can watch live tv on ifc.com, so it's not my provider or the TVE stream. I upgraded to the latest pre-release. Is there anything I'm missing here? Thanks.

#12

Selected current airings to record from the guide on BBCA-6087 and IFC-6088.
Both failed with no login form found.

Selected current airing for AMC-6086 and it started recording.

Logs have been submitted as a2e8eca2-f7f0-4e04-a473-320fb9987f89

#13

I would suggest everyone seeing the issue submit diagnostics until the developers acknowledge the problem.

I have seen them say that you can talk about it and post snippets of your log, but until you submit diagnostics, they can't help you. I don't recall them ever saying don't submit diagnostics until we ask you to.

1 Like
#14
#15

Thanks for the reports everyone. We'll look into it.

3 Likes
#16

I was expecting the change to happen on IFC. When they go to commercial breaks, they play this annoying track with music and some person scraping a microphone until they finish the break.
Kind of hard to watch.

#17

2024/03/17 08:26:43.632909 [ERR] Failed to start stream for ch6087: TVE: Could not fetch playlist from bcovlive-a.akamaihd.net: GET: https://bcovlive-a.akamaihd.net/cde8d9416f6d4f1da0a4e8cfde6e8b2c/us-east-1/6240731308001/0a364d529fb44b179fa3bfbdebbbcd37/playlist_ssaiM.m3u8: 400 Bad Request
2024/03/17 08:26:43.682737 [HLS] Couldn't generate stream playlist for ch6087-dANY-ip192.168.50.92: TVE: Could not fetch playlist from bcovlive-a.akamaihd.net: GET: https://bcovlive-a.akamaihd.net/cde8d9416f6d4f1da0a4e8cfde6e8b2c/us-east-1/6240731308001/0a364d529fb44b179fa3bfbdebbbcd37/playlist_ssaiM.m3u8: 400 Bad Request
2024/03/17 08:26:43.682737 [HLS] Stopping transcoder session ch6087-dANY-ip192.168.50.92

#18

problem here with BBCA and IFC too, except I have the 'no login form' error.

(Obscured my username in the log)

2024/03/19 00:53:38.874546 [TVE] action=version product=Chrome/120.0.6099.224 jsVersion=12.0.267.17 protocol=1.3 revision=@3587067cafd6f5b1e567380acb485d96e623ef39
2024/03/19 00:53:38.875509 [TVE] action=page_ready chromeVersion=120
2024/03/19 00:53:38.875818 [TVE] action=navigate url=https://www.ifc.com/live
2024/03/19 00:53:38.877553 [TVE] action=request type=Document method=GET url=https://www.ifc.com/live
2024/03/19 00:53:38.877585 [TVE] action=auth_domain domain=www.ifc.com
2024/03/19 00:53:38.877589 [TVE] action=amcnauth step=start
2024/03/19 00:53:39.840984 [TVE] action=wait_for_page
2024/03/19 00:53:46.199427 [TVE] action=page_ready
2024/03/19 00:53:46.199542 [TVE] action=wait_for_page done=true reason=page_ready
2024/03/19 00:53:46.209852 [TVE] action=click_interstitial
2024/03/19 00:53:46.218067 [TVE] action=tvejs msg="amcnSelect: path=/live"
2024/03/19 00:53:46.218631 [TVE] action=wait_for_interstitial timeout=12s
2024/03/19 00:53:56.224190 [TVE] action=exception err=&runtime.ExceptionDetails{ExceptionID:1, Text:"Uncaught (in promise)", LineNumber:24, ColumnNumber:23, ScriptID:"28", URL:"auth_common.js", StackTrace:(*runtime.StackTrace)(0xc001dece00), Exception:(*runtime.RemoteObject)(0xc0018aa000), ExecutionContextID:2, ExceptionMetaData:easyjson.RawMessage(nil)} exp=&runtime.RemoteObject{Type:"object", Subtype:"error", ClassName:"Error", Value:easyjson.RawMessage(nil), UnserializableValue:"", Description:"Error: Unhandled Promise Rejection: Timeout waiting for element\n at auth_common.js:25:24", DeepSerializedValue:(*runtime.DeepSerializedValue)(nil), ObjectID:"6498772021636011785.2.1", Preview:(*runtime.ObjectPreview)(0xc0009d1880), CustomPreview:(*runtime.CustomPreview)(nil)} preview=&runtime.ObjectPreview{Type:"object", Subtype:"error", Description:"Error: Unhandled Promise Rejection: Timeout waiting for element\n at auth_common.js:25:24", Overflow:false, Properties:[]*runtime.PropertyPreview{(*runtime.PropertyPreview)(0xc001bb3bd0), (*runtime.PropertyPreview)(0xc001bb3c20)}, Entries:[]*runtime.EntryPreview(nil)} value=Error: Unhandled Promise Rejection: Timeout waiting for element
at auth_common.js:25:24
2024/03/19 00:53:58.219670 [TVE] action=wait_for_interstitial err=timeout
2024/03/19 00:53:58.219807 [TVE] action=wait_for_auth timeout=12s
2024/03/19 00:53:58.219882 [TVE] action=fill_form [email protected]
2024/03/19 00:53:58.229266 [TVE] action=fill_form state=done err=&runtime.ExceptionDetails{ExceptionID:2, Text:"Uncaught (in promise)", LineNumber:0, ColumnNumber:0, ScriptID:"", URL:"", StackTrace:(*runtime.StackTrace)(nil), Exception:(*runtime.RemoteObject)(0xc0018aa3f0), ExecutionContextID:0, ExceptionMetaData:easyjson.RawMessage(nil)}
2024/03/19 00:53:58.229404 [TVE] action=screenshot
2024/03/19 00:53:58.337229 [TVE] action=screenshot size=35911
2024/03/19 00:53:58.337361 [TVE] action=capture_html
2024/03/19 00:53:58.344357 [TVE] action=capture_html size=140396
2024/03/19 00:53:58.344603 [TVE] action=script_error err=no login form found
2024/03/19 00:53:58.444761 [TVE] Channel scan IFC failed: no login form found

#19

Wondering if there has been any news on if this can be fixed or not? Thanks!

#20

Just an FYI for the developers....
BBCA is indeed fixed in the latest pre-release.
IFC still broken. No longer 'no login form found', now

2024/03/19 16:28:02.267341 [TVE] action=version product=Chrome/120.0.6099.224 jsVersion=12.0.267.17 protocol=1.3 revision=@3587067cafd6f5b1e567380acb485d96e623ef39
2024/03/19 16:28:02.268198 [TVE] action=page_ready chromeVersion=120
2024/03/19 16:28:02.268575 [TVE] action=navigate url=https://www.ifc.com/tve
2024/03/19 16:28:02.270312 [TVE] action=request type=Document method=GET url=https://www.ifc.com/tve
2024/03/19 16:28:02.270346 [TVE] action=auth_domain domain=www.ifc.com
2024/03/19 16:28:02.270350 [TVE] action=amcnauth step=start
2024/03/19 16:28:02.749892 [TVE] action=wait_for_page
2024/03/19 16:28:08.845802 [TVE] action=page_ready
2024/03/19 16:28:08.845912 [TVE] action=wait_for_page done=true reason=page_ready
2024/03/19 16:28:08.856308 [TVE] action=click_interstitial
2024/03/19 16:28:08.864436 [TVE] action=tvejs msg="amcnSelect: path=/tve"
2024/03/19 16:28:08.864591 [TVE] action=tvejs msg="amcnSelect: waiting for mvpd input"
2024/03/19 16:28:08.868833 [TVE] action=tvejs msg="amcnSelect: mvpd click"
2024/03/19 16:28:08.875217 [TVE] action=wait_for_interstitial timeout=12s
2024/03/19 16:28:09.312629 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2024/03/19 16:28:09.701976 [TVE] action=request type=Document method=GET url=https://idp.philo.com/idp/sso redirected_from=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2024/03/19 16:28:10.437556 [TVE] action=request type=Document method=GET url=https://idp.philo.com/idp/submit redirected_from=https://idp.philo.com/idp/sso
2024/03/19 16:28:10.626288 [TVE] action=request type=Document method=POST url=https://sp.auth.adobe.com/sp/saml/SAMLAssertionConsumer
2024/03/19 16:28:10.771932 [TVE] action=request type=Document method=GET url=https://www.ifc.com/tve redirected_from=https://sp.auth.adobe.com/sp/saml/SAMLAssertionConsumer
2024/03/19 16:28:10.771979 [TVE] action=amcnauth step=done
2024/03/19 16:28:10.771992 [TVE] action=authed
2024/03/19 16:28:10.772026 [TVE] action=wait_for_interstitial done=true reason=auth_finished
2024/03/19 16:28:10.774432 [TVE] action=cookies num_domains=2 num_cookies=17
2024/03/19 16:28:10.780918 [TVE] action=error_response type=Document error=net::ERR_ABORTED url=https://www.ifc.com/tve ip=23.43.51.50
2024/03/19 16:28:10.902605 [ERR] Could not start stream for TVE-Philo ch6088 IFC: TVE: amcn: entitlements=unauth