Hi @tmm1. It's hard to see in the one screenshot, but that's the version I'm on.
Hi again @tmm1. Just for your troubleshooting purposes, I have tried rebooting my NAS, uninstalling and reinstalling channels and then updating to v2020.06.23.0001 before trying your suggestions but still get the same error message. Tag me if/when you need me to try anything else. Thanks for your continued efforts on this.
I just installed this on my ReadyNAS that has 4 cores / ARMv7 Processor rev 4 (v7l)
Version 2020.06.25.0029
When I try to add Philo I click confirm on the email. The DVR changes to verifying logon and then says "no login form found"
.
Could you click Support > Submit Diagnostics
Logs have been submitted as f9a2f296-bef4-4d32-9a56-1777105bd50b
Interesting, thanks. Could you SSH and run this command:
cat /etc/resolv.conf
And paste the output shown here?
Hi @tmm1. I updated to version 2020.06.27.0310 today and now I get this error message on my Readynas. It went from an error message previously posted in this thread and shared in a pm with you to now back to saying TVE is not supported on NAS with ARM CPU.
We had to roll back to the previous code because of issue and will be revisiting this next week.
Unfortunately it seems if you were seeing "signal 4" then the CPU is too old and we won't be able to make it work. There is a feature called NEON which is available on all newer ARM processors and that's required to be able to make this work.
Thanks for the reply. I wanted to know where it stood and before I decided to make another investment. Much appreciated.
~# cat /etc/resolv.conf
Generated by Connection Manager
nameserver 192.168.1.1
I just updated my Synology 214 NAS to the latest Channels software (2020.08.06.1811) and get this error when I try and add my cable login to TVE:
chrome failed to start: ./chromedp-shell: line 4: /volume1/@appstore/ChannelsDVR/channels-dvr/data/chromedp-chroot/proot: cannot execute binary file: Exec format error ./chromedp-shell: line 4: /volume1/@appstore/ChannelsDVR/channels-dvr/data/chromedp-chroot/proot: Success
Any ideas?
Did you click and hold Sign In as described above?
Correct, I click and hold sign is as described, the window says "Verifying login with...", takes a couple minutes and then returns the message I pasted above.
I have tried what has been discussed above:
- Hold Check for Updates and completed update
- Add Source > TVE
- entered credentials and held "Sign in"
Just gives me the same error TVE no support on ARM based devices.
What am I missing?
If I remember correctly ARM v7 is a 32 bit processor and 32 bit processors are not compatible with TVE. This is from memory so search this site to confirm.
Here is a link to the requirements for Channels DVR:
Channels DVR Requirements
I realize it might fail, but others on this tread are using ARM v7 NAS’ and at least got further than I did. Didn’t even give me the option to attempt logging in with TVE.
Does your processor support NEON extensions? It was previously mentioned in this thread that supporting NEON extensions is a hard limit to being able to support TVE on ARM. (Check the output of cat /proc/cpuinfo; that ought to let you know which extensions your processor supports.)
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What is the least expensive NAS that supports TVE? I already have an HDD from my other NAS so diskless would be preferred.
So I have never used SSH. I just figured out how and I'm not sure how I'm supposed to do what you wrote. Under help available commands are
: [ [[ alias bg break cd chdir command continue echo eval exec
exit export false fg getopts hash help jobs kill local printf
pwd read readonly return set shift source test times trap true
type ulimit umask unalias unset wait
Not sure how to find or call up cpuinfo.
Any help?
From what I can find the MyCloud EX2 Ultra has a Marvell Armada 385. Based on the docuentation below the 38x family of processors support NEON.
Since it supports NEON does that mean it's possible to make this work?
UPDATE:
Looks like the information on this thread confirms that the processor on the EX2 Ultra supports NEON.