UK Guide data about to run out?

Channels DVR Server
#1

I see in the log that after 06:30 on 7th March there is no guide data being downloaded for my UK Freeview HDHR.

2021/02/22 00:37:40.156978 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-06 12:30PM
2021/02/22 00:37:40.536709 [DVR] indexed 193 airings (35 channels) [0s fetch, 0s index]
2021/02/22 00:37:40.607739 [DVR] indexed 4 movies (1 channels) [0s fetch, 0s index]
2021/02/22 00:37:40.613820 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-06 6:30PM
2021/02/22 00:37:40.873010 [DVR] indexed 150 airings (35 channels) [0s fetch, 0s index]
2021/02/22 00:37:40.953119 [DVR] indexed 4 movies (1 channels) [0s fetch, 0s index]
2021/02/22 00:37:40.959629 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-07 12:30AM
2021/02/22 00:37:41.105400 [DVR] indexed 24 airings (24 channels) [0s fetch, 0s index]
2021/02/22 00:37:41.109841 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-07 6:30AM
2021/02/22 00:37:41.298229 [DVR] indexed 0 airings (0 channels) [0s fetch, 0s index]
2021/02/22 00:37:41.301571 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-07 12:30PM
2021/02/22 00:37:41.485478 [DVR] indexed 0 airings (0 channels) [0s fetch, 0s index]
2021/02/22 00:37:41.488503 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-07 6:30PM
2021/02/22 00:37:41.595251 [DVR] indexed 0 airings (0 channels) [0s fetch, 0s index]
2021/02/22 00:37:41.604711 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-08 12:30AM
2021/02/22 00:37:41.795169 [DVR] indexed 0 airings (0 channels) [0s fetch, 0s index]
2021/02/22 00:37:41.798401 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-08 6:30AM
2021/02/22 00:37:42.026266 [DVR] indexed 0 airings (0 channels) [0s fetch, 0s index]
2021/02/22 00:37:42.029246 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-08 12:30PM
2021/02/22 00:37:42.223948 [DVR] indexed 0 airings (0 channels) [0s fetch, 0s index]
2021/02/22 00:37:42.227517 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-08 6:30PM
2021/02/22 00:37:42.378854 [DVR] indexed 0 airings (0 channels) [0s fetch, 0s index]
2021/02/22 00:37:42.382318 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-09 12:30AM
2021/02/22 00:37:42.584905 [DVR] indexed 0 airings (0 channels) [0s fetch, 0s index]
2021/02/22 00:37:42.588123 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-09 6:30AM
2021/02/22 00:37:42.784073 [DVR] indexed 0 airings (0 channels) [0s fetch, 0s index]
2021/02/22 00:37:42.787531 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-09 12:30PM
2021/02/22 00:37:42.980505 [DVR] indexed 0 airings (0 channels) [0s fetch, 0s index]
2021/02/22 00:37:42.983579 [DVR] Fetching guide data for 59 stations in GBR-1007509-DEFAULT @ 2021-03-09 6:30PM
2021/02/22 00:37:43.176083 [DVR] indexed 0 airings (0 channels) [0s fetch, 0s index]
2021/02/22 00:37:43.480164 [IDX] Pruned 88 expired groups from GBR-1007509-DEFAULT in 10.122335ms.
2021/02/22 00:37:43.527355 [IDX] Pruned 1601 expired airings from GBR-1007509-DEFAULT in 43.08829ms.

Dave

How to create a Manual Time/Channel based recording job
Some channel logos missing
#2

I noticed from 6am on Saturday most of the UK channels are now saying “To Be Announced”.

image
image1125Ă—1908 533 KB

#3

That happens a lot especially with the “major” channels.

If you look on Sunday 7th it doesn’t even say that, just the channel name. It’s easier to do on the DVR web interface as you can choose the day and don’t have to scroll until your fingers fall off :grinning:

Dave

#4

Yes I’ve seen it from time to time but on this occasion it’s for the whole week! Maybe it’s just mine.

#5

I had a similar issue on Saturday, the guide data had run out. I had to delete the guide database and redownload

#6

Same here, Saturday 6am... To Be Announced... looks like someone has gone on strike!

I have forced a reload of the guide & it makes no difference.

#7

Confirmed the issue here too.. bit worrying that..

#8

It normally fetches 16 days of guide data in 64 6hr blocks.
Try doing a Delete and Recreate Guide Database from the web admin UI.
It won't affect you passes or recordings, it just recreates the guide database.

If that doesn't fix it, probably a guide provider issue.

#9

Checked mine’s using Freeview so it appears to be OK.... very worrying!
I don’t know exactly what that provider URL is though.

#10

Yes tried delete and recreate. No improvement. Probably a guide issue. This might be tied in with channel logos disappearing and changing recently. Hopefully that just means they are upgrading things.

#11

Seeing the same ref guide disappearing after Saturday, delete/recreate did not change the situation.

Guide data missing for multiple channels
Pluto EPG not showing in guide
#12

Seeing the same. Have deleted and refreshed the guide data from the WebUI issue is still present. I’ve also tried other sources from those available.

#13

Getting very concerned now!!!
Does anyone have any ideas what can be done?? Possibly an alternate EPG??

#14

I changed by provider to "Freeview", and then did the delete and rebuild. I have guide data but only until this Friday at 11am...

Been having problems with the EPG with custom channels as well, might/might not be related...

Guide data missing for multiple channels
#15

As an update I have just rebuilt my guide database again, it resolved the issue with my custom channels epg but my OTA freeview now stops at 6am on Friday.

I would suggest this indicates there is something more generally wrong with the guide database than specifically UK Freeview and custom channels.

Guide data missing for multiple channels
#16

I'm seeing that most data has returned Saturday onwards.

1 Like
#17

Not seeing anything yet here. Did a delete and recreate database and full guide update. Might be filtering through yet. I’ll keep checking. Thanks.

#18

Can you submit diagnostics.

#19

Submitted. Thanks.

#20

I don’t have any data beyond 6am on Saturday. I have submitted diagnostics.